Corey Kittirath
Richmond,CA
Overview
9
9
years of professional experience
Work History
Service Advisor
Marin Acura
10.2024 - Current
- Maintained high customer satisfaction standards to meet or exceed targets.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Met customer call guidelines for service levels, handle time and productivity.
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
Front of House Manager
Thai Osha
03.2023 - 10.2024
- Developed and implemented procedures to enhance customer service and improve overall guest experience
- Managed inventory and purchasing of supplies to ensure efficient operation of front of house
- Collaborated with kitchen staff and management team to coordinate seamless service flow
Customer Specialist
CarMax
07.2022 - 02.2023
- Managed a high volume of customer calls and emails in a timely and professional manner
- Collaborated with cross-functional teams to address customer needs and improve overall customer experience
- Provided exceptional service to customers by answering inquiries, resolving issues, and ensuring customer satisfaction
Sales Associate
Roseville Toyota
11.2021 - 07.2022
- Demonstrated ability to meet and exceed sales targets consistently
- Strong customer service skills, providing friendly and personable assistance to clients
- Proficient in product knowledge and able to effectively communicate features and benefits to customers
Lot Attendant
Carvana
06.2020 - 11.2021
- Assisted in vehicle detailing and other related tasks as needed to support overall operations of the lot
- Conducted regular inspections of the lot to identify and address any maintenance or cleanliness issues
Waiter
Thai Osha
07.2016 - 06.2020
- Provided exceptional customer service by promptly greeting and seating guests, taking accurate food and drink orders, and ensuring a positive dining experience
- Demonstrated strong multitasking abilities by efficiently managing multiple tables, balancing service timing and attention to each customer's needs
- Implemented upselling techniques to increase sales and revenue by recommending additional menu items, specials, and beverages
Education
High School Diploma -
Hercules High School
Hercules, CA06-2016
Skills
- Customer Service
- Cash Handling
- Attention to detail
- Conflict resolution
- Appointment setting
- Phone operation
Timeline
Service Advisor
Marin Acura
10.2024 - Current
Front of House Manager
Thai Osha
03.2023 - 10.2024
Customer Specialist
CarMax
07.2022 - 02.2023
Sales Associate
Roseville Toyota
11.2021 - 07.2022
Lot Attendant
Carvana
06.2020 - 11.2021
Waiter
Thai Osha
07.2016 - 06.2020
High School Diploma -
Hercules High School
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