COREY KNOX
Mingo Junction,OH
Summary
Dedicated and enthusiastic learner with a strong interest in computer research and systems. Possess extensive knowledge in multiple operating and hardware systems acquired through self-teaching. Committed to being a positive influence and consistently delivering exceptional experiences to customers, coworkers, and supervisors. Experienced in working with both locally owned small businesses and large corporations, adept at adapting to diverse environments.
Overview
13
13
years of professional experience
Work History
Registration Specialist
Trinity Hospital
07.2023 - Current
- Assisted in training new Registration Specialists, sharing best practices and helping them become proficient in their roles.
- Enhanced patient registration accuracy by diligently reviewing and verifying information on registration forms.
- Managed high-volume workloads while consistently meeting deadlines for processing registrations and updating records.
- Assisted in developing educational materials related to the registration process for both staff members and patients.
- Worked with clinical staff, coding coordinators and billing department to resolve patient inquiries, billing and coding questions.
- Organized patient files, ensuring easy access for medical professionals while maintaining strict privacy standards.
- Demonstrated excellent attention to detail when entering data into electronic health record systems, minimizing discrepancies between documents.
- Streamlined the registration process for patients, resulting in reduced wait times and increased satisfaction.
- Served as a point of contact for other departments requiring access or updates to patient information, fostering efficient inter-departmental collaboration.
- Reported compliance issues related to coding, transcription and patient confidentiality.
- Maintained a comprehensive understanding of medical terminology, insurance regulations, and hospital policies to effectively assist patients during the registration process.
- Updated patient contact information to support accurate electronic medical records.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Used Pass Port, Clear IQ, and Meditec to record and organize patient insurance and medical information.
- Completed registration paperwork, verifying accurate patient information.
- Entered patient information into payment system accurately for billing purposes.
- Assisted in processing patient payments via cash, checks and credit cards.
- Explained form wording to patients to help each understand information required.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Upheld HIPAA regulations and standards for protecting patient information.
- Coded and abstracted medical records according to ICD-10-CM and CPT coding guidelines.
Cook
Compass Group Management
01.2023 - 07.2024
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.
- Maintained food safety and sanitation standards.
- Enhanced flavor and presentation of traditional dishes with creative twists, receiving positive feedback from patrons.
- Improved meal presentation with innovative plating techniques, enhancing overall customer satisfaction.
- Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
- Prepped meals for up to 100 guest 3 times a day
Manufacturing- Machine Operator
Chase
03.2021 - 11.2022
- -Set the machine up for use throughout the day by ensuring the correct program, parts, powder, and equipment were in their proper place. -checked product for quality before and after production process to ensure it met QOS practices. -prepped product/material for use in said processes. - ensured correct information input into database for material handling process.
- Reduced product defects by conducting regular quality control checks and swiftly addressing any identified issues.
- Supported the introduction of new products by working closely with engineering teams to ensure seamless integration into existing processes.
- Improved manufacturing efficiency by meticulously monitoring machine operations, identifying areas for improvement and implementing necessary adjustments.
- Ensured adherence to industry regulations by keeping up-to-date knowledge of standards requirements while executing daily tasks accordingly.
- Enhanced overall equipment effectiveness by performing routine preventive maintenance tasks and promptly resolving technical issues.
- Maintained optimal production rates through consistent attention to machine settings, calibration, and timely maintenance.
- Collaborated with team members to streamline processes, resulting in a more efficient workplace and higher output levels.
- Continuously sought ways to reduce cycle times without compromising product quality, through the implementation of lean manufacturing principles and data-driven decision-making practices.
Robersonville Police Department
Robersonville
11.2018 - 02.2021
- -Patrol designated areas within city limits by car, foot, or other means to preserve law and order, discover and prevent commissions of crimes, and enforce traffic and other laws and ordinances; protect real and personal property by providing security checks of residential, business, and public premises. - Respond to calls for protection of life and property - Conduct investigations at scenes of incidents to which summoned or incidents observed; determine what, if any, crime has been committed; identify, collect, preserve, process, and book evidence; locate and interview victims and witnesses; identify and interrogate suspects. - Work in partnership with District Attorney’s Office to obtain and file criminal complaints on arrested subjects. - Contact and cooperate with other law enforcement agencies in matters relating to apprehension of offenders and investigation of offenses - Participate in continuous training to enhance law enforcement skills including firearms proficiency, defensive driving skills, apprehension and arrest techniques, investigative skills, and general law enforcement skills.
- Handled sensitive information discreetly while adhering to strict confidentiality guidelines, protecting integrity of both clients and organization.
- Collaborated with team members to achieve project goals, ensuring timely completion of assignments.
- Maintained up-to-date knowledge of industry best practices, sharing insights with colleagues to support continuous improvement initiatives.
Night Shift Supervisor
Faith City Mission
08.2015 - 04.2017
- - Preformed Security Checks -Served medicine to students in program -Prepared and served meals to residents to meet safe food handling procedures and policies. -Assisted and trained new residents about standards and proper set up of areas as assigned. -Cleaned and organized restrooms, dorm rooms, conference rooms, and common areas. -Sorted donations into correct areas to be itemized for disbursement
- Resolved conflicts among team members in a timely manner, promoting a cohesive and efficient working environment.
- Observed each team member to carry out duties and provided constructive criticism.
- Developed strong communication channels between day and night shifts, facilitating seamless handovers at the beginning and end of each shift.
- Increased productivity by effectively delegating tasks and monitoring progress throughout the night shift.
Sales Representative
Circle Solution
06.2014 - 08.2014
- -Explained and sold Direct TV services to customers at local Best Buy store. -Answered questions for current customers to ensure satisfaction with services and products. -Setup installations and payments through call center to improve speed and comfort of experience for end user.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
Cashier
Toot N Totum
10.2013 - 05.2014
- -Preformed closing shift duties, counted down cash drawer. -Certified to preform Tobacco and Alcohol sales. -Cleaned parking lot and store to maintain positive appearance. -Addressed with customer concerns and complaints to improve guest experience and satisfaction. -Sold lottery tickets and redeemed winning tickets per policy. -Completed daily check log for task assigned -Preformed lockup and security checks to ensure safety of building and property.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cook
Burger Bar
09.2012 - 02.2013
- -Completed daily prep work to include general kitchen and meal setup. -Prepared meals to customer specifications and preferences. -Performed sanitation of kitchen and dining room to meet restaurant and state standards. -Acted as floating staff member between kitchen and dining room. -Opened and closed establishment based on scheduled.
Inventory Specialist
Walmart
05.2011 - 05.2012
- Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Performed data entry and completed proper paperwork.
- Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
- Optimized order fulfillment process, reducing time from order placement to shipment.
- Reduced waste by identifying and addressing issues in stock rotation practices.
- Rejected damaged items, recorded shortages, and corresponded with shippers to rectify issues.
Education
BLET Completion -
Martin County Community College
Williamston, NC09.2017
Some College (No Degree) - Information Technology
Nexgent FSNA/Cybersecurity Course
OnlineSkills
- HIPAA Compliance
- Patient Registration
- Insurance Verification
- Accuracy and Precision
- Healthcare experience
- Problem-Solving
- Registration data intake
- Medical Terminology
- Office Organization
- Teamwork and Collaboration
- Attention to Detail
- Pre-Registration Documentation
Timeline
Registration Specialist
Trinity Hospital
07.2023 - Current
Cook
Compass Group Management
01.2023 - 07.2024
Manufacturing- Machine Operator
Chase
03.2021 - 11.2022
Robersonville Police Department
Robersonville
11.2018 - 02.2021
Night Shift Supervisor
Faith City Mission
08.2015 - 04.2017
Sales Representative
Circle Solution
06.2014 - 08.2014
Cashier
Toot N Totum
10.2013 - 05.2014
Cook
Burger Bar
09.2012 - 02.2013
Inventory Specialist
Walmart
05.2011 - 05.2012
BLET Completion -
Martin County Community College
Some College (No Degree) - Information Technology
Nexgent FSNA/Cybersecurity Course
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