Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Corey Laferriere

Business
Surprise

Summary

Dynamic personal trainer with a proven track record at ISSA, specializing in tailored fitness programs and muscle conditioning. Adept at empowering clients through effective coaching and fostering team collaboration. Committed to enhancing client wellness and satisfaction, utilizing innovative strategies to achieve fitness goals and improve overall health.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Personal Trainer

ISSA
01.2019 - Current
  • Designed personalized fitness programs tailored to individual client goals and needs.
  • Conducted one-on-one training sessions, focusing on technique and safety protocols.
  • Monitored client progress through regular assessments and adjustments to programs.
  • Educated clients on nutrition and lifestyle choices to enhance overall wellness.
  • Developed marketing strategies to attract new clients and expand service offerings.
  • Led group fitness classes, fostering a positive and motivating environment.
  • Implemented feedback mechanisms to refine training methods and improve client satisfaction.
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Mentored junior trainers, sharing best practices and enhancing team performance.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Educated clients on proper exercise techniques to enhance safety and effectiveness.
  • Led group fitness classes, fostering a motivating and inclusive environment for participants.
  • Implemented creative workout routines that incorporated a variety of exercises, keeping clients engaged and motivated throughout their sessions.

Floor Manager

Margaritaville
02.2020 - 03.2025
  • Supervised daily operations to ensure smooth service delivery and guest satisfaction.
  • Trained and mentored staff in customer service protocols and operational procedures.
  • Implemented inventory management strategies to optimize stock levels and reduce waste.
  • Coordinated with kitchen and bar staff to maintain efficient workflow during peak hours.
  • Analyzed customer feedback to identify areas for improvement in service quality.
  • Developed staff schedules to align with business needs and maximize productivity.
  • Led team meetings to communicate goals, performance standards, and operational updates.
  • Managed store inventory and stock levels to maintain availability of products.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Performed closing procedures [Number] times weekly by balancing cash drawers and reconciling credit card transactions.
  • Boosted employee morale by recognizing outstanding performances, resulting in higher productivity levels.
  • Managed daily store operations for smooth functioning and achieving sales targets.
  • Created an inclusive workplace atmosphere that fostered teamwork among employees of diverse backgrounds.

Sales Associate

Harley Davidson Inc
01.2016 - 02.2020
  • Delivered exceptional customer service to enhance client satisfaction and retention.
  • Utilized POS systems for accurate transaction processing and inventory management.
  • Collaborated with team members to execute promotional events and increase sales visibility.
  • Trained new staff on product knowledge and company procedures to improve performance.
  • Analyzed customer feedback to identify trends and recommend improvements in service delivery.
  • Developed strategic merchandising displays to optimize product visibility and drive sales growth.
  • Led initiatives to streamline inventory processes, reducing discrepancies and improving efficiency.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Engaged with customers to build rapport and loyalty.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.

Lawn Care Technician

Fairways Country Club
06.2011 - 02.2016
  • Operated and maintained lawn care equipment for optimal performance and efficiency.
  • Applied fertilizers and pesticides following safety protocols and environmental guidelines.
  • Conducted regular inspections of turf health, identifying areas requiring attention or treatment.
  • Developed and implemented customized lawn care plans based on client needs and seasonal changes.
  • Oversaw daily operations of lawn care services, ensuring high-quality standards were met consistently.
  • Managed scheduling and routing of service calls to maximize productivity across crews.
  • Collaborated with management to improve service offerings based on customer feedback and industry trends.
  • Supported business development by offering exceptional service that led to referrals from satisfied customers.
  • Applied fertilizer and other nutrients to lawns to promote healthy growth.
  • Safely applied fertilizers, herbicides, and pesticides according to company guidelines and industry standards to ensure environmental compliance.
  • Provided education on lawn care products and services to help clients better understand ways to maintain lawns.
  • Promoted company values through professional demeanor and following uniform guidelines during interactions with clients.
  • Enhanced lawn health by implementing customized care plans and treating specific issues such as weeds, pests, and diseases.
  • Reduced callbacks by ensuring thorough completion of all assigned tasks, including mowing, trimming, edging, and debris removal.
  • Provided accurate estimates for potential clients based on their lawn care needs and preferences, contributing to a higher conversion rate.
  • Diagnosed lawn and garden issues and recommended targeted solutions.
  • Streamlined operations by maintaining equipment in optimal working condition, minimizing downtime for repairs.
  • Optimized watering schedules for clients'' lawns to conserve water resources while promoting healthy turf growth.
  • Continuously expanded knowledge of industry trends and advancements through relevant training programs or seminars.
  • Maintained detailed records of services provided for each client''s property to ensure continuity of care over time.
  • Educated clients on best practices for maintaining their lawns between service visits, fostering long-term relationships.

Head Barback

Hard Rock Cafe
06.2012 - 05.2015
  • Supervised barback team to ensure efficient supply management and optimal workflow.
  • Trained new barbacks on equipment use and safety protocols, enhancing team performance.
  • Streamlined inventory processes, improving stock accuracy and reducing waste.
  • Collaborated with bartenders to optimize service speed during peak hours.
  • Implemented a standardized system for organizing supplies, increasing operational efficiency.
  • Monitored cleanliness and maintenance of bar areas, ensuring compliance with health regulations.
  • Assisted in developing training materials for new hires, fostering a knowledgeable workforce.
  • Coordinated with vendors to manage inventory levels and ensure timely deliveries of supplies.
  • Reduced beverage waste by implementing proper pouring techniques and training new staff members.
  • Contributed to increased sales by suggesting upselling opportunities to bartenders based on customer selections.
  • Assisted in menu creation, offering input on popular drink trends and customer preferences.
  • Streamlined bar operations by effectively managing inventory levels and placing orders as needed.
  • Supported bartenders during high-volume shifts, enabling them to serve more customers promptly.
  • Educated new hires on proper barback etiquette, promoting a positive work environment for all team members.
  • Developed strong relationships with vendors, ensuring timely deliveries and competitive pricing on products.
  • Demonstrated excellent multitasking abilities, balancing multiple responsibilities simultaneously while maintaining attention to detail in a fast-paced setting.
  • Ensured prompt assistance during busy times by anticipating bartender needs and proactively taking action where needed.
  • Managed ice supply by consistently monitoring levels during peak hours and refilling as necessary to maintain optimal service speed.
  • Effectively communicated with bartenders and management to address any issues or concerns promptly, fostering an environment of teamwork and cooperation.
  • Maintained a clean and organized workspace, adhering to health and safety regulations for the benefit of staff and patrons.
  • Participated in staff meetings, offering valuable insight on areas of improvement within the team dynamic.
  • Checked ID cards and verified bar guests were of legal age.

Education

Associate of Arts - Business

New England Institute of Technology
East Greenwich, RI
01-2010

Skills

  • Enthusiasm for physical wellness
  • Muscle conditioning expertise
  • Development of exercise programs
  • Empowerment coaching
  • Effective team management
  • Strategies for endurance development

Certification

  • CSCS - Certified Strength and Conditioning Specialist
  • CPT - Certified Personal Trainer
  • CGFI - Certified Group Fitness Instructor
  • Certified Yoga Instructor

Interests

  • Gym Workouts
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Passionate about balancing physical health with mental and emotional wellness
  • Regularly practice mindfulness and meditation for overall wellness

Timeline

Floor Manager

Margaritaville
02.2020 - 03.2025

Personal Trainer

ISSA
01.2019 - Current

Sales Associate

Harley Davidson Inc
01.2016 - 02.2020

Head Barback

Hard Rock Cafe
06.2012 - 05.2015

Lawn Care Technician

Fairways Country Club
06.2011 - 02.2016

Associate of Arts - Business

New England Institute of Technology
Corey LaferriereBusiness