Maintains contact with the software vendor to implicate updates and billing issues
Verify and enter new billing codes and panels
(Clinical & Toxicology)
Reconciling charges from various laboratory management systems & reference labs
Process provider enrollment applications for state Medicaid carriers including Texas
Advise Sales Team on payment trends and payer mixes
Maintain an open line of communication with clients and make contact on a regular basis to address and resolve their concerns, in conjunction and coordination with the Director & Chief Financial Officer
Manage legal cases for clients with extensive auto injuries
Submitting charges to Attorneys involved
Preparing affidavits when requested
Negotiating payments with Attorneys as cases settle
Contributes to and participates in employee training and hiring
Assist lab accessioners with insurance issues and training
Notify Director & Executives of all billing issues that may impact cash flow.
TEAM LEAD / ACCOUNT MANAGER
FTGU MEDICAL
01.2016 - 01.2017
Company closed & I went to work for this lab client listed above)
Implemented the first lab client for the company from the start
Performed all research for coding / billing guidelines
Assisted with the interface for charges/manually keyed the first two months of charges
Worked with software vendor on statement setup and informational letter to patients
Hired staff of 4 to assist with the revenue cycle process
Established the billing process and collected 400- 600k monthly for this lab client
Managed all A/R processes, coding, training, & provider relations
MEDAC Inc
01.2011 - 01.2016
Set individual goals with team members to manage client accounts and resolve specific client related problems
Direct accountability for the training of team members
Train satellite employees and provide them with guidelines needed to do their job efficiently
Work with the Provider Enrollment Department to ensure provider numbers are correct and enrollments are completed on time
Make sure the teams have a list of carriers with whom their clients are contracted
Maintain an open line of communication with clients and make contact on a regular basis to address and resolve their concerns, in conjunction and coordination with the responsible Practice Manager
Maintain an open line of communication with team members
Process month end responsibilities on a timely and accurate basis
Be proactive to resolve client issues
Professional representation of Medac, Inc
Handling of client, patient, physicians, and Medac information in a confidential, professional manner
Exhibit an assertive attitude in recognizing problems, suggesting solutions and overall system improvements
Coordinates and collects Anesthesia charges from 1100 providers in 10 states
Contributes to and participates in employee training and employee relations programs
Maintain an open line of communication with the Practice Manager of each account
Notify Practice Manager of all billing issues that may impact cash flow or other key indications of performance.
Account Manager/Satellite Office Manager
01.2005 - 01.2016
R Supervisor
MEDAC MEDICAL BILLING CO
01.2007 - 01.2011
Assisted patients with co payments, Medicare deductibles, interact with insurance carriers, hospital administrators, and third-party administrators
Train & supervise new employees
Audit staff’s daily production to ensure that company’s expected standards of quality and accuracy are met
Review A/R levels to recognize and address any trends or potential problems
Regularly communicate with physicians to disclose any new and/or pertinent information
Answer phones, data entry, post payments, work accounts receivables, and apply recoups
Review and correct insurance denials for prompt payment to accounts as well as contact insurance carriers with issues pertaining to claims
Assist Attorneys with Lien and Workers Comp cases.
Customer Service, Billing Specialist
MEDAC MEDICAL BILLING CO
01.2005 - 01.2007
Assisted patients with co payments, Medicare deductibles, interact with insurance carriers, hospital administrators, and third-party administrators
Train & supervise new employees
Audit staff’s daily production to ensure that company’s expected standards of quality and accuracy are met
Review A/R levels to recognize and address any trends or potential problems
Regularly communicate with physicians to disclose any new and/or pertinent information
Answer phones, data entry, post payments, work accounts receivables, and apply recoups
Review and correct insurance denials for prompt payment to accounts as well as contact insurance carriers with issues pertaining to claims.
Clinical Pharmacologist & Consultant & Head at Madurai Apollo, Trichy Apollo, Karur Apollo & Karaikudi Apollo HospitalsClinical Pharmacologist & Consultant & Head at Madurai Apollo, Trichy Apollo, Karur Apollo & Karaikudi Apollo Hospitals
Senior Vice President – Supply Chain at Apollo Supply Chain (Part of Apollo Tyres Group)Senior Vice President – Supply Chain at Apollo Supply Chain (Part of Apollo Tyres Group)
Jr. Clinical Trial Administrator at Apollo Research And Innovations, Apollo HospitalsJr. Clinical Trial Administrator at Apollo Research And Innovations, Apollo Hospitals