Recent Chemistry graduate with a strong foundation in chemical research, problem-solving, and technical analysis. Demonstrated ability to manage complex projects and deliver results in fast-paced environments. Proven experience in chemical study review, and collaborative teamwork. Highly organized, detail-oriented, and committed to continuous improvement.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
15
15
years of professional experience
Work History
Supervisor-CRM
Progressive Insurance
Riverview, FL
08.2016 - Current
Implemented motivational strategies to foster development among consultants.
Analyzed and determined the underlying reasons for consultant opportunities.
Managed and provided direction to a group of up to 20 consultants.
Drove results through innovative techniques.
Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Police Dispatcher
New College of Florida PD
Sarasota, FL
10.2015 - 08.2016
Established guidelines for dispatchers in active shooter situations.
Delivered comprehensive guidance to improve officer knowledge of dispatch procedures.
Created incident reports and maintained records of all incoming calls and dispatches.
Provided support to officers by relaying critical information during emergencies.
Monitored police radio frequencies for any updates or changes in dispatch instructions.
Maintained an organized filing system for all documents related to police dispatching activities.
Lead In-Home Counselor
Dominion Waiver Services
Richmond, VA
04.2013 - 08.2015
De-escalated tense situations and provided reassurance to clients.
Collaborated on ISP tasks to support client development efforts.
Educated new counselors on best practices and techniques for addressing specific behaviors.
Established collaborative relationships with parents and guardians in order to provide effective care for their children.
Assisted clients in developing healthy coping skills that could be used during times of stress or difficulty.
Level 3 Assistant Manager
Domino’s Pizza
Bridgewater, VA
02.2010 - 09.2012
Achieved profit goals by effectively managing product and labor costs.
Led teams of up to 15 employees at 7 of 13 company locations.
Mentored and guided employees, enabling them to meet promotion requirements.
Utilized effective marketing strategies resulting in a ten percent boost in lunch sales.
Efficiently handled employee scheduling while ensuring smooth daily operations.
Enhanced workplace efficiency through a comprehensive cross training program.
Education
Bachelor of Arts - Chemistry
University of South Florida
Tampa, FL
05-2024
Associate of Arts - General Studies
Blue Ridge Community College
Weyers Cave, VA
12.2011
High School Diploma -
Turner Ashby High School
Bridgewater, VA
06.2006
Bachelor of Arts - Chemistry
Virginia Commonwealth University
Richmond, VA
Skills
Records Management
Chemical Handling
Results interpretation
Data Interpretation
Report Writing
Microsoft Excel
Troubleshooting and analysis
Calibration skills
Technical Presentations
Analytical chemistry
Collaborative Teamwork
Goal-Oriented
Volunteer Experience
2004-2006 Volunteered as Teachers’ Aide to French Teacher
2006 Volunteered at Children’s Museum of VA for Toon Day
Tutored in Chemistry 101
Ronald McDonald House
Bowling for Autism
Walked dogs at a no kill shelter
Handed out clothing to homeless
Alpha Phi Omega Service Committee
Accomplishments
Domino’s Pizza: Employee of the years 2010 and 2011