Corey Loyd
Oklahoma City
Summary
Enthusiastic Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
14
14
years of professional experience
Work History
Assistant Manager
The North Face Inc.
04.2023 - Current
- Managed daily operations to enhance team efficiency and customer satisfaction.
- Led training programs for staff to improve product knowledge and sales techniques.
- Analyzed sales data to identify trends and optimize inventory management strategies.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Facilitated clear communication between employees and upper management through regular meetings and updates.
Sales Floor Lead
The North Face
07.2019 - Current
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Focused training based around how to deliver customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Cultivated positive rapport with fellow employees and worked with fellow management team to boost company morale and promote employee retention.
- Developed individual training plans based on associates learning styles to effectively help their growth.
Full Time Team Lead
Reebok
03.2015 - 06.2019
- Communicated KPIs outlined in annual plan to inform employees of expectations and deliverables.
- Created fun competition based around sales to drive extra excitement around customer service which helped increase KPI's.
- Conducted training and mentored team members to promote productivity and commitment to friendly service.
Part Time Team Lead
Reebok
01.2013 - 03.2015
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Managed schedules, accepted time off requests and found coverage for short shifts.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
Sales Associate
Reebok Outlet
07.2011 - 01.2013
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Engaged with customers to build rapport and loyalty.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
No Degree - Aerospace Engineering
Oklahoma State University
Stillwater, OKHigh School Diploma -
Midwest City High School
Midwest City, OKSkills
- Strategic decision-making in merchandising
- Effective team leadership
- Daily Problem-solving ranging from team and store issues to customers issues and a willingness to want to understand issues before making my own
- Focus on employee development
- Proficient in store operations management
Accomplishments
- Achieved increased product knowledfge by introducing in store quizzes before Wranx was created that led to improved customer service seen by results in KPI's.
- Achieved $4M through effectively leading with a focus on increasing our customer service skills and multitasking abilities.
Personal Information
Title: Sales Floor Lead
Timeline
Assistant Manager
The North Face Inc.
04.2023 - Current
Sales Floor Lead
The North Face
07.2019 - Current
Full Time Team Lead
Reebok
03.2015 - 06.2019
Part Time Team Lead
Reebok
01.2013 - 03.2015
Sales Associate
Reebok Outlet
07.2011 - 01.2013
High School Diploma -
Midwest City High School
No Degree - Aerospace Engineering
Oklahoma State University
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