Dedicated and innovative landscape professional with strong supervisory experience, multiple certifications, and a proven ability to motivate and communicate effectively with teams. A hard-working problem solver and team player, bringing leadership skills that enhance collaboration and drive successful project outcomes.
Overview
10
10
years of professional experience
Work History
Parks Area Supervisor
City of Tucson Parks and Recreation
03.2023 - Current
Provided ongoing coaching to staff members, promoting skill development and career progression. Directly coordinated with member of the City Managers team to coordinate staff attending offered landscape and leadership trainings. Maintained tracking of certifications staff have earned and offered trainings through excel.
Oversaw and improved daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations. Implemented new routing and priority tasks for efficiency as well as streamlining communication and implementing effective task delegation strategies.
Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
Implemented new vehicle and tool safety protocols to maintain a secure workplace, minimizing accidents and incidents.
Conducted routine inspections of parks, playgrounds and equipment to maintain quality of work and minimize down time. Ensured proper landscape maintenance was performed from proper tree trimming, and foliage maintenance to appropriate equipment usage. Monitor turf and established plant life for any signs of stress, disease, or pest infestations.
Maintained open lines of communication between management, staff, constituents, all city departments, and event organizers facilitating teamwork and collaboration towards shared goals and successful events.
Led team meetings to discuss progress toward goals, address challenges, celebrate successes, and encourage continuous learning experiences among team members.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills. Performed disciplinary actions as necessary to include letters of counseling, work improvement plans, and terminations/failures of probation as needed.
Contributed to the development of City-wide initiatives and new City events through participation in collaborative committees and working groups.
Collaborated with HR department for recruitment, selection, and onboarding of new employees, resulting in the formation of high-performing teams.
Conducted regular performance reviews to provide feedback and identify areas for improvement, enhancing overall team productivity.
Organized employee schedules to meet operational demands while balancing individual needs for work-life balance. Verified hours worked by staff, as well as ensuring proper time off requests were being used according to policy, maintained a strict 40 hour work week for Permanent employees and 24 hours work week for non-perms.
Identified inefficiencies in existing processes and implemented improvements and new standards for increased effectiveness within the department.
Managed budgets and resources to ensure optimal allocation of funds, maximizing operational success.
Educated staff on strategies for handling difficult customers and challenging situations.
Submitted reports to senior management to aid in business decision-making and planning.
Developed and nurtured lasting relationships with members of the public, event organizers, and other City departments through dedicated assistance, issue resolution and active listening.
Researched issues to obtain appropriate answers to constituent inquiries and maintain best practices.
Assisted in development of a tracking system for vendor work to establish clear standards and enhance accountability among vendors.
Maintained relationship with landscape vendors for Chemical Application, Tree work, and Maintenance work, requested and approved bids, coordinated scheduled work.
Monitored the budget with higher management to ensure division was in budget and in compliance with City policy. Managed purchases for myself and staff to ensure timely reconciliation and appropriate P-card usage.
Attend conferences and trainings to meet potential new vendors and keep up to date on current trends and standards.
Responsible for the oversight of 74 plus direct report parks, 6 Maintenance Coordinators, and 30 groundskeeper staff. As well as in assist with oversight of an additional approx 50 groundskeeper staff and 8 Maintenance Coordinators.
Parks Maintenance Coordinator
City of Tucson Parks and Recreation
09.2022 - 03.2023
Enhanced communication between departments, facilitating prompt responses to maintenance requests and event organizer requests.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Reviewed maintenance program for efficiency accuracy and timeliness, and provided feedback for improvement to company leadership.
Promoted a culture of teamwork and collaboration within the maintenance department, leading to increased employee morale and overall job satisfaction.
Leveraged strong organizational skills to manage competing priorities under tight deadlines, ensuring the timely completion of all tasks.
Conducted regular performance reviews for maintenance staff, fostering continuous professional development among team members.
Contributed to development, implementation, and execution of Maintenance programs, Fertilization programs, Chemical application programs and Green Infrastructure programs.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
Oversaw employee timecards, ensuring staff requested proper leave for time off, staff stayed within their 40 hour work week to flex time as needed, Non-perms did not surpass allocated hours available for work.
Created an excel tracking sheet of completed certifications and trainings for direct reporting staff.
Served on the strategic planning committee for professional development.
Maintained relationships with Neighborhood Association Representatives, Event Organizers, and City wide Special Event Staff.
Maintained relationship with landscape vendors for Chemical Application, Tree work, and Maintenance work, requested and approved bids, coordinated scheduled work.
Performed routine park and playground inspections for safety concerns, maintenance concerns, unhoused situations and quality of work.
Oversaw and helped with oversite for approx. 74 parks.
Assisted with prep and maintenance of sport fields ranging from tournament ball fields to multi use public fields.
Chemical Supervisor
AAA Landscaping
11.2018 - 09.2022
Oversaw daily operations of chemical department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Enhanced communication within our team by holding regular meetings and encouraging open dialogue among all members.
Demonstrated commitment to organization's core values, leading by example and fostering culture of excellence.
Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
Facilitated collaboration between team members on projects requiring cross-functional expertise for successful outcomes.
Planned and supervised landscape activities while staying within budgeted hours and maintaining safe work environment out in field for crew members.
Assessed potential risks associated with each project and devised mitigation strategies accordingly to ensure smooth execution.
Ensured safety compliance by training employees on proper use of equipment, materials handling, and job site protocols.
Maintained industry knowledge by attending conferences, workshops, and other professional development opportunities.
Responsible for Chemical oversight at properties through out Tucson, AZ and surrounding area. This included Pre-Emergent and Post-Emergent chemical applications to both Turf and Maintained ares, as well as Ongoing Turf fertilization programs. Responsible for General Landscape maintenance and oversight at Northwest Fire Properties, ensuring quality work and proper chemical applications.
Increased team productivity through effective communication, clear expectations setting, and consistent feedback on performance.
Maintained grounds by trimming, weeding, and general clean-up.
Removed weeds, hazards, and debris from common pathways to improve usability.
Operated landscaping equipment with focus on safety and machine longevity.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Responsible for Pest control in various environments at multiple locations for exterior pest issues ranging from routine monthly service, emergency bee services to turf issues.
Chemical Applicator/Landscape Groundskeeper
AAA Landscape
03.2017 - 11.2018
Operated various landscaping equipment safely and efficiently, including mowers, trimmers, edgers, blowers, and chainsaws.
Ensured proper tree care by pruning branches, inspecting for diseases, and providing necessary treatments.
Conducted thorough site assessments prior to each project, identifying potential hazards and determining appropriate protective measures for both workers and environment.
Enhanced safety measures for chemical handling through rigorous training and adherence to proper storage protocols.
Assisted with equipment maintenance tasks to ensure optimal performance during chemical applications, reducing downtime due to malfunctions.
Continuously updated knowledge of industry trends and advancements in chemical application technology, resulting in improved service offerings to clients.
Mentored new team members in proper chemical application techniques, contributing to skilled and knowledgeable workforce.
Ensured quality control by regularly monitoring effectiveness of applied chemicals, adjusting treatment plans as needed based on results.
Removed debris and waste from outdoor areas.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Reduced environmental impact by implementing Eco-friendly chemical application methods, focusing on targeted treatments and minimal waste.
Maintained detailed records of all chemical applications, providing valuable data for future improvements in treatment plans.
Flooring Sales Associate/LTL Stocker
Lowe's
11.2015 - 03.2017
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Improved communication between departments by facilitating interdepartmental meetings focused on problem-solving strategies for common issues affecting customers'' experiences.
Managed time efficiently in order to complete all tasks within deadlines.
Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Reduced order processing times with streamlined picking, packing, and shipping procedures.
Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Manager
Tres Amigos
07.2014 - 02.2015
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Developed and maintained relationships with customers and suppliers through account development.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Optimized resource allocation by conducting regular performance evaluations and providing personalized coaching for staff development.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Defined clear targets and objectives and communicated to other team members.
Increased sales revenue by developing and implementing effective sales strategies.
Education
General Education -
Pima Community College
Tucson, AZ
High School Diploma -
Marshall High School
Marshall, MI
06.2008
Skills
ISA Certified Arborist
Certified Playground Safety Inspector
Smartscape Landscape Certification
National Green Infrastructure Certified Professional
Certified Chemical Applicator- Right of Way, Turf and Ornamental, Aquatics, Industrial and Institutional
References
Adrian Jaramillo - 520-647-6682
Juan Armenta - 520-870-5420
Timeline
Parks Area Supervisor
City of Tucson Parks and Recreation
03.2023 - Current
Parks Maintenance Coordinator
City of Tucson Parks and Recreation
09.2022 - 03.2023
Chemical Supervisor
AAA Landscaping
11.2018 - 09.2022
Chemical Applicator/Landscape Groundskeeper
AAA Landscape
03.2017 - 11.2018
Flooring Sales Associate/LTL Stocker
Lowe's
11.2015 - 03.2017
Manager
Tres Amigos
07.2014 - 02.2015
General Education -
Pima Community College
High School Diploma -
Marshall High School
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