COREY MATTA
Fort Myers,United States
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
10
10
years of professional experience
Work History
Lead Medical Assistant
WellMed Medical Management - United Health Group
01.2022 - Current
- Enhanced patient care by efficiently managing administrative tasks such as appointment scheduling and medical record management.
- Increased clinic efficiency by training and mentoring new medical assistants on clinical procedures and best practices.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Assisted in various medical procedures such as vaccinations, wound care, and diagnostic testing for efficient patient care delivery.
- Streamlined patient flow by coordinating with physicians, nurses, and other healthcare professionals to effectively manage schedules and resources.
Leasing Professional
Millennium Apartments
07.2020 - 10.2022
- Understanding of Onesite and Bluemoon Software
- Help direct Social media pages, Market outreach, and Event calendars
- Conduct market surveys monthly including pricing with competitors per square foot
- Build positive relationships with all tenants within a 298-unit multi-family complex by resolving residents complaints and requests within a timely, friendly manner
- Evaluated credit and criminal history reports
- Scheduling a Leasing staff.
- Increased lease renewals by building strong relationships with tenants and addressing their concerns promptly.
- Streamlined the leasing process for prospective residents, resulting in higher conversion rates.
Shift Supervisor
Ford's Garage
10.2015 - 01.2022
- Worked well independently and on a team to solve problems
- Ensured compliance with all regulations, policies, and laws
- Utilized strong decision-making and problem-solving skills.
- Enhanced team productivity by implementing efficient shift scheduling and task delegation.
- Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
- Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
Bartender/Trainer
Ford's Garage
10.2013 - 01.2022
- Served as a friendly, hardworking, and punctual employee
- Maintained a clean and organized working environment to enhance productivity
- Helped to train and mentor new hires.
- Improved bartender skills by conducting comprehensive training sessions on cocktail recipes, customer service, and bar management.
- Enhanced team performance by providing individual coaching and feedback to bartenders in order to refine their techniques.
Medical Assistant
Fort Myers Internal Medicine
12.2017 - 08.2019
- Maintained meticulous logs and records of activities
- Always handled sensitive information in a confidential and respectful manner
- Trained new hires on company policies and protocols.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Education
Associate of Science - Medical Assisting
Keiser University
11.2017
Skills
- Leadership Skills
- Ability to Multitask
- Customer Service
- Effective Time Management
- Performance Improvement
References
- Tara Bendola Clinic Supervisor- WellMed tbendola@wellmed.net 2397451098
- Samantha Cornellier, Millennium Apartments Manager, scornellier0503@gmail.com, 2392467709
- Krista Hines, Ford's Garage Manager, knh243@email.vccs.edu, 2392366701
Timeline
Lead Medical Assistant
WellMed Medical Management - United Health Group
01.2022 - Current
Leasing Professional
Millennium Apartments
07.2020 - 10.2022
Medical Assistant
Fort Myers Internal Medicine
12.2017 - 08.2019
Shift Supervisor
Ford's Garage
10.2015 - 01.2022
Bartender/Trainer
Ford's Garage
10.2013 - 01.2022
Associate of Science - Medical Assisting
Keiser University
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