Corey McDonald
Madison,MS
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
16
16
years of professional experience
Work History
General Manager
Collierville Chrsler
01.2024 - Current
General Manager
Mac Haik Automotive Group
04.2022 - 01.2024
- 1. Leadership: The ability to effectively manage and lead a team of automotive professionals, providing guidance, support, and motivation to achieve company goals.
- 2. Strategic Planning: Proficiency in developing and implementing strategic plans to drive business growth, increase profitability, and improve operational efficiency.
- 3. Financial Management: Experience in budgeting, forecasting, and financial analysis to ensure financial stability and profitability of the automotive dealership.
- 4. Sales and Marketing: Strong understanding of sales and marketing principles to develop and execute effective sales strategies, attract customers, and increase sales revenue.
- 5. Customer Service: Excellent interpersonal and communication skills to provide exceptional customer service, resolve customer issues, and build strong customer relationships.
- 6. Automotive Industry Knowledge: Comprehensive knowledge of the automotive industry, including industry trends, regulations, and best practices.
- 7. Operations Management: Expertise in managing day-to-day operations of an automotive dealership, including inventory management, service department operations, and facility maintenance.
- 8. Team Building and Development: Proven track record in recruiting, hiring, and training automotive professionals, fostering a positive work culture, and promoting professional growth and development.
- 9. Negotiation and Contract Management: Strong negotiation skills to secure favorable contracts with suppliers, vendors, and business partners, ensuring cost-effective operations.
- 10. Problem Solving and Decision Making: Ability to identify and analyze complex problems, make sound decisions, and implement effective solutions in a fast-paced automotive environment.
- 11. Quality Assurance: Commitment to maintaining high-quality standards, ensuring compliance with industry regulations, and delivering superior products and services to customers.
- 12. Technology Proficiency: Familiarity with automotive management software, CRM systems, and other technology tools to streamline operations, improve efficiency, and enhance customer experience.
- 13. Relationship Management: Proven ability to build and maintain strong relationships with customers, suppliers, and business partners, resulting in increased customer loyalty and business growth.
- 14. Continuous Improvement: Dedication to continuous learning and improvement, staying updated with industry advancements, and implementing innovative practices to stay ahead in the competitive automotive market.
- 15. Communication Skills: Excellent written and verbal communication skills to effectively convey information, negotiate contracts, and build rapport with stakeholders at all
Sales Manager
Patty Peck Honda
07.2016 - 04.2022
- 1. Sales Leadership: Ability to lead and motivate a sales team, setting sales targets, providing guidance and coaching, and driving sales performance.
- 2. Sales Strategy: Proficiency in developing and implementing sales strategies to achieve sales objectives, increase market share, and drive revenue growth.
- 3. Customer Relationship Management: Strong interpersonal and communication skills to build and maintain relationships with customers, understand their needs, and provide excellent customer service.
- 4. Automotive Industry Knowledge: Comprehensive understanding of the automotive industry, including knowledge of different vehicle models, features, pricing, and market trends.
- 5. Sales Forecasting and Analysis: Ability to analyze market data, identify sales trends, and forecast sales volumes to make informed business decisions.
- 6. Negotiation Skills: Expertise in negotiating deals with customers, suppliers, and business partners to secure favorable terms and maximize profitability.
- 7. Product Knowledge: In-depth knowledge of the products and services offered by the dealership, including features, specifications, and value propositions, to effectively communicate with customers.
- 8. Team Building and Development: Proven track record in recruiting, training, and developing a high-performing sales team, fostering a positive work environment, and promoting professional growth.
- 9. CRM and Sales Tools: Proficiency in using customer relationship management (CRM) software and other sales tools to track leads, manage customer interactions, and analyze sales data.
- 10. Sales Process Management: Ability to streamline and optimize the sales process, ensuring efficient lead management, effective sales presentations, and timely follow-ups.
- 11. Market Analysis: Strong analytical skills to assess market trends, competitor activities, and customer preferences, and use this information to develop targeted marketing and sales strategies.
- 12. Customer Service Skills: Excellent customer service skills to provide a positive buying experience, address customer concerns, and build long-term customer relationships.
- 13. Goal Orientation: Results-driven mindset with a focus on achieving sales targets, meeting KPIs, and driving revenue growth.
- 14. Communication Skills: Effective verbal and written communication skills to convey information, negotiate deals, and build relationships with customers, colleagues, and stakeholders.
- 15. Adaptability and Resilience: Ability to adapt to changing market conditions, handle objections, and bounce back from setbacks, maintaining a positive and proactive attitude.
Used Car Manager
Gray Daniels Toyota
01.2013 - 07.2016
- 1. Used Car Sales Expertise: In-depth knowledge of the used car market, including understanding of pricing, market trends, and inventory management, to effectively buy and sell used cars.
- 2. Inventory Management: Ability to assess and manage the dealership's used car inventory, including acquiring and sourcing used cars, conducting appraisals, and ensuring an optimal mix of vehicles.
- 3. Vehicle Appraisal: Proficiency in evaluating the condition, value, and marketability of used cars through comprehensive vehicle inspections, history checks, and market research.
- 4. Pricing Strategy: Skill in setting competitive and profitable pricing for used cars based on factors such as market demand, vehicle condition, mileage, and market trends.
- 5. Sales and Negotiation Skills: Strong sales and negotiation abilities to effectively communicate with customers, negotiate deals, and close sales, while ensuring customer satisfaction and profitability.
- 6. Customer Relationship Management: Excellent interpersonal and communication skills to build and maintain relationships with customers, understand their needs, and provide outstanding customer service.
- 7. Market Analysis: Ability to analyze market data, including competitor activities and customer preferences, to make informed decisions regarding inventory selection, pricing, and marketing strategies.
- 8. Used Car Marketing: Proficiency in creating and implementing marketing campaigns and strategies to promote used cars, attract potential buyers, and increase dealership visibility.
- 9. Team Management: Leadership skills to manage a team of salespeople, providing guidance, training, and motivation, and ensuring the achievement of sales targets and customer satisfaction.
- 10. Vehicle History and Documentation: Knowledge of the documentation and legal requirements related to used car sales, including title transfers, vehicle history reports, and warranty information.
- 11. Customer Service Skills: Excellent customer service skills to provide a positive buying experience, address customer concerns, and build long-term customer relationships.
- 12. Financial Acumen: Understanding of financial and accounting principles related to used car sales, including profit margins, cost management, and budgeting.
- 13. Technology Proficiency: Familiarity with automotive software and tools used for managing inventory, CRM systems, and online marketplaces to effectively manage sales and streamline processes.
- 14. Problem-Solving and Decision-Making: Ability to identify and resolve issues related to used car sales, such as pricing conflicts, vehicle condition concerns, and customer disputes, while making informed decisions to benefit the dealership.
- 15. Adaptability and Resilience: Ability to adapt to changing market conditions, handle objections, and bounce back from setbacks, maintaining a positive and proactive attitude.
Finance & Insurance Manager / Sales Manager
Wilson Auto Group
12.2011 - 01.2013
- - Managed the financing and insurance process for vehicle sales, including reviewing credit applications, submitting loan applications, and securing competitive interest rates for customers.
- - Provided comprehensive explanations of financing options, terms, and conditions to customers, assisting them in making informed decisions.
- - Possessed a deep understanding of various financial and insurance products, such as extended warranties, service contracts, and gap insurance, and educated customers on their benefits and costs.
- - Ensured compliance with all federal, state, and local laws and regulations governing automotive financing and insurance.
- - Maintained a high level of customer service throughout the financing and insurance process, addressing customer concerns and resolving issues to maintain a positive customer experience.
- - Accurately completed all necessary paperwork and maintained detailed records of each transaction, ensuring compliance with internal policies and external regulations.
- - Collaborated with the sales team to ensure a smooth transition from vehicle selection to financing and insurance processes.
- - Monitored key performance indicators (KPIs) such as finance penetration rate, product sales penetration rate, and customer satisfaction, analyzing data to identify areas for improvement and maximize profitability.
New/ Used Car Sales Person
Gray Daniels Ford
01.2008 - 12.2011
Education
Finance And Insurance -
JM&A Group
NCM General Manager I
Kansas City, MOSkills
- Contract Negotiations
- Process Automation
- Account Management
- Business Administration
- Workflow Planning
- Advertising and Marketing
- Expense Control
Timeline
General Manager
Collierville Chrsler
01.2024 - Current
General Manager
Mac Haik Automotive Group
04.2022 - 01.2024
Sales Manager
Patty Peck Honda
07.2016 - 04.2022
Used Car Manager
Gray Daniels Toyota
01.2013 - 07.2016
Finance & Insurance Manager / Sales Manager
Wilson Auto Group
12.2011 - 01.2013
New/ Used Car Sales Person
Gray Daniels Ford
01.2008 - 12.2011
Finance And Insurance -
JM&A Group
NCM General Manager I
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