COREY MORGAN
Moultonborough,NH
Summary
Seasoned, reliable Supervising Manager offering more than 19 years of experience. Skilled in operations management, best practice process and procedure, team leadership and employee training. Quality-driven team player effective at managing inventory, working with planograms and schematics and keeping customer areas neat and clean. Strong history of satisfying customers through top-notch service and support. Adept at creating appealing displays and handling all aspects of merchandising.
Overview
19
19
years of professional experience
Work History
Millwork Sales Specialist
LaValley Building Supply
Meredith, NH
04.2024 - Current
- Delivered technical assistance in the implementation of millwork materials for interior design projects
- Advised customers on the best millwork solutions for their applications based on budget and aesthetic requirements.
- Assisted in designing custom millwork pieces according to client specifications.
- Responded promptly to customer queries regarding product specifications or ordering issues.
- Greeted customers and provided assistance with product selection.
Supervisor of Operations
AL FRESCA MARKETPLACE
Tewksbury, MA
03.2022 - 03.2024
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Resolved customer complaints in a timely manner while maintaining high customer satisfaction ratings.
- Conducted regular reviews with team members to assess their performance and provide feedback as needed.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adhered to food safety standards when storing and preparing foods.
- Supervised and trained kitchen staff on proper preparation techniques.
Assistant Grocery Manager, Dairy Manager
Stop and Shop Supermarket
Norwell, Dorchester, MA
02.2019 - 02.2022
- Assessed grocery store for cleanliness and checked proper stocking of shelves, refrigerated section and freezers.
- Coordinated efficient restocking of grocery merchandise to meet customer needs and promote consistent sales.
- Distributed daily tasks to appropriate employees and checked to ensure all duties were completed within expected time frames.
- Maximized profit by coordinating efficient team workflows, minimizing waste and controlling shrinkage.
- Developed creative visual merchandising campaigns to focus on selling older inventory.
- Created retail displays to highlight particular products and drive sales according to corporate strategy.
- Prioritized and organized tasks to efficiently accomplish service goals.
Night Crew Chief
Stop and Shop Supermarket
Quincy, Cohasset, Braintree, MA
04.2015 - 02.2019
- Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
- Ordered merchandise with accuracy by verifying back stock and maintaining inventories.
- Coached and trained employees and created daily work schedules and assignments to boost efficiency and enhance operations.
- Managed schedules, accepted time off requests and found coverage for shifts.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Protected physical assets of store by assisting with audits, routine cycle counts and physical inventory to maintain optimal performance levels.
Manager
Fruitcenter Marketplace
Milton, United States, United States
09.2010 - 01.2015
- Manage staff, preparing work schedules and assigning specific duties.
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
- Review operational records and reports to project sales and determine profitability.
- Hire employees and process hiring-related paperwork.
- Resolve customer complaints regarding sales and service.
- Monitor customer preferences to determine focus of sales efforts.
- Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
- File copies of orders received, or post orders on records.
- Plan store layouts or design displays.
Produce, Grocery Receiver, Assistant Manager
Hannaford Supermarkets
Quincy, United States, United States
03.2005 - 01.2010
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Greet customers and ascertain what each customer wants or needs.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Answer questions regarding the store and its merchandise.
Education
Quincy High/ Vocational School
Completed coursework towards Electrical Engineering -
Benjamin Franklin Institute of Technologies
Skills
- Microsoft Word, Powerpoint, Excel
- CAD
- Hiring
- Receiving
- Sales
- Merchandising
- Scheduling
- Inventory Control
- Staff Management
- Store Merchandising
- Goals and Performance
- Product Ordering
- Employee Training
- Food Safety
- Cash Management
- Display Set-Up
Timeline
Millwork Sales Specialist
LaValley Building Supply
04.2024 - Current
Supervisor of Operations
AL FRESCA MARKETPLACE
03.2022 - 03.2024
Assistant Grocery Manager, Dairy Manager
Stop and Shop Supermarket
02.2019 - 02.2022
Night Crew Chief
Stop and Shop Supermarket
04.2015 - 02.2019
Manager
Fruitcenter Marketplace
09.2010 - 01.2015
Produce, Grocery Receiver, Assistant Manager
Hannaford Supermarkets
03.2005 - 01.2010
Quincy High/ Vocational School
Completed coursework towards Electrical Engineering -
Benjamin Franklin Institute of Technologies
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