COREY PETERSON
Uniontown,OH
Summary
Hardworking and passionate individual with strong organizational skills eager to secure new job opportunity. Experienced in identifying the needs of the client and working to find a solution promptly and professionally. Dependable and successful at managing multiple priorities with a positive attitude.
Overview
15
15
years of professional experience
Work History
Cannabis Dispensary Agent
Botonist
05.2024 - 10.2024
- Maintained positive professional attitude in all customer interactions.
- Provide excellent customer service, demonstrate strong commination and interpersonal skills.
- Cultivated and maintained strong relationships with clients and colleagues to promote customer loyalty.
- Process and validate required identification for all medical cannabis patients and recreational clients. Update patient files and entering updated information into POS system.
- Operate all front desk responsibilities. Handle incoming phone calls also addressing and completing emails.
- Educate customers on the benefits and effects of various cannabis strains and products.
- Accurately process payment transactions using POS system.
Store Manager
Marathon/SPEE-D-FOODS
01.2015 - 02.2024
- Supervise staff, including training and scheduling.
- Develop, manage and assign tasks appropriately to ensure the store is clean, adequately stocked, organized, and well-kept based on company standards
- Manage inventory levels, order supplies, and maintain effective vendor relationships
- Receive and verify vendor deliveries
- Ensure compliance with safety regulations, company policies, and industry standards
- Uphold a high standard of customer service and address customer concerns promptly
- Implement and enforce company policies to create a positive customer experience
- Provide guidance and support to staff, encouraging professional development
- Established a welcoming atmosphere to encourage repeat business.
- Resolved customer complaints for improved store reputation and loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
- Completed point of sale opening and closing procedures.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Reported issues to higher management with great detail.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Motivated staff to achieve store goals for enhanced sales productivity.
Cashier
Marathon/SPEE-D-FOODS
01.2010 - 01.2015
- Handle cash and credit card transactions accurately and efficiently using POS system
- Track transactions on balance sheets and report any discrepancies
- Restock merchandise, check expiration dates, ensure only fresh/intact products are sold
- Verify ID on lottery ticket and alcohol sales and track sales in compliance with state law
- Cross-sell and introduce new products
- Maintain clean checkout areas
- Keep inside and outside of property clear of garbage and mess (bathroom, floors, windows, exterior, gas pumps, shelves, counter, etc.)
Education
High school or equivalent -
GREEN HIGH SCHOOL
Uniontown, OH01.2009
Skills
- Effective customer service skills
- Passionate about providing service and knowledge
- Willingness to work flexible hours
- Ability to stand for long periods of time
- Positive attitude
- Customer needs determination
- Ensuring customer satisfaction
- Goal-oriented mindset
Timeline
Cannabis Dispensary Agent
Botonist
05.2024 - 10.2024
Store Manager
Marathon/SPEE-D-FOODS
01.2015 - 02.2024
Cashier
Marathon/SPEE-D-FOODS
01.2010 - 01.2015
High school or equivalent -
GREEN HIGH SCHOOL
Similar Profiles
Yvonne HollandYvonne Holland
4th and 5th Grade Elementary School Teacher at Chico Unified School District4th and 5th Grade Elementary School Teacher at Chico Unified School District
Shannon BryanShannon Bryan
Customer Service Representative at M. Conley Co.Customer Service Representative at M. Conley Co.
Greta RobertsGreta Roberts
Intervention Specialist K-12 at SOAR Program / JAG Education ServicesIntervention Specialist K-12 at SOAR Program / JAG Education Services