Corey Reed
Kansas City,MO
Summary
Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
21
21
years of professional experience
Work History
Robot Assistant
Syndeo Staffing
04.2025 - Current
- As A Robot Assistant, I maintain robots to continue to run properly in a warehouse environment to send out and receive Boot Barn products.
- Continually check the software program to ensure merchandise is stored in the correct location so robots can pick the correct product for orders to be fulfilled.
- Diagnostics on robots when running slow or not running at all.
- Input the correct information in the program for the container numbers so the robots know to pick the right containers with the right locations.
Retail Sales Specialist
Verizon
11.2021 - 03.2025
- Selling Phones, Protection, Credit Card, and Accessories to Customers and potential customers.
- Troubleshooting customers phones and devices.
- Discussing the best plans for customers to fit their needs.
- Helping other employees with offers and promotions to give them the tools to succeed.
- Opening and closing stores, counting drawers, making deposits, operating safes.
Die Cutter Operator
Westrock
04.2017 - 11.2021
- I print and cut boxes for different manufacturers and food companies.
Customer Service Rep
Chase
05.2016 - 01.2017
- As a customer service rep for Chase, I receive calls for cardholders of United Airlines, a Chase partner.
- My duties consist of receiving calls to assist customers with and not limited to: Processing payments, reviewing statements and card activity, ordering replacement cards for cardholders, process balance transfers, creating dispute claims for inaccurate charges, discussing APR rates, and bring attention to cardholders involving possible fraudulent charges.
Internet Tech Support
Mediacom Inc
07.2015 - 04.2016
- Helping customers over the phone to troubleshoot internet, TV, and phone.
- Selling additional services to customers.
- Setting up appointments for installs.
- Take payments over the phone.
Sales Rep
Sprint by Wireless Lifestyles
03.2015 - 07.2015
- Provided solutions for customers with questions about products, billing, and service.
- Helped customers with operating their phones or accessories.
- Explain billing and cost of services.
- Take and process payments for customers.
Sales
Expedia Inc
04.2014 - 02.2015
- Received incoming calls requesting hotel stays and accommodations.
- Provided expert advice on hotel stays and locations.
Customer Service
Teletech Holdings
12.2012 - 03.2014
- Fraud department with USAA Bank.
- Assisted members with possible fraud on their accounts.
- Reported fraud to specific sector in order to get money back that was lost.
Customer Service
Mister Car Wash
05.2008 - 11.2011
- Greeted customers with a friendly smile to create the first impression.
- Tended to customers needs in cleaning their vehicle.
- Managed chemical inventory.
Sales Representative
CST
04.2004 - 06.2004
- Contacted homes in certain areas to inform them about opportunities in cheaper home phone services.
- Assisted customers with their home phone service plans and services.
Education
High School Diploma - General Studies
Central High School
Springfield, MO05.2003
Skills
- Assembly
- Cash Handling
- Retail Sales
- Packaging
- Machining
- Sales
- Computer Operation
- Technical Support
- Warehouse Experience
- Opening and Closing Store Duties
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Robot Assistant
Syndeo Staffing
04.2025 - Current
Retail Sales Specialist
Verizon
11.2021 - 03.2025
Die Cutter Operator
Westrock
04.2017 - 11.2021
Customer Service Rep
Chase
05.2016 - 01.2017
Internet Tech Support
Mediacom Inc
07.2015 - 04.2016
Sales Rep
Sprint by Wireless Lifestyles
03.2015 - 07.2015
Sales
Expedia Inc
04.2014 - 02.2015
Customer Service
Teletech Holdings
12.2012 - 03.2014
Customer Service
Mister Car Wash
05.2008 - 11.2011
Sales Representative
CST
04.2004 - 06.2004
High School Diploma - General Studies
Central High School
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