Dynamic logistics professional with a proven track record at Arrive Logistics, excelling in logistics management and negotiation. Spearheaded a team that grew the Produce Customer base by 200%, leveraging excellent communication and market analysis skills. Recognized for outstanding problem-solving abilities and expertise in supply chain management.
• Managing the day-to-day operations of a $12 million book of business, and problem-solving issues that occur during transit in order to provide quick, effective solutions
• Sourcing new Enterprise leads through outbound cold calls while establishing productive and professional relationships with key personnel on Carrier/Customer accounts
• Expert knowledge in various modes of transportation such as FTL, LTL, Drayage, Intermodal, Cross Border
• Short and Long-term lane quoting for Customer RFP’s with Freight Spend awards north of $100 million
• Rate and lane negotiation followed by tracking loads through transit as well as utilizing industry knowledge to resolve issues efficiently and independently.
• Established strong Carrier relationships and grew existing Carrier base for future business opportunities
• #1 Refrigerated Carrier Rep of the Month, 3 times (Award established in July 2022)
• Mentored trainees through a 6 month training program that teaches them the roles of a Carrier Sales Rep
• Routinely selected to manage the Carrier team of 18 in absence of the Carrier manager
• Analyzed market trends and Produce seasonality to make informed buying decisions
• Worked closely with Business Development Reps to understand their Customer needs and expand the Produce division
• First hire on the Produce specific Carrier team and responsible for mentoring new team members to grow business
• Consistently #1 on the team in volume and spread each month which led to the team growth of our Produce Customer base by 200%
• Conducted calls with Carriers to determine availability and negotiate transportation rates
• Built internal relationships with our Business Development team members and worked together to find the best solution for their clients
• Focused on building new relationships with carrier partners across North America
• Greeted customers and provided assurance that their vehicle will be professionally cared for while transporting vehicles to and from customers in a timely manner to ensure the overall customer experience from beginning to end
• Responsible for the security of over 100 vehicles a day with an estimated value of $5 million, while assisting in the growth of the business by securing new clients