Corey Rudes
Elgin,IL
Summary
Dynamic service manager with a strong work ethic and proven problem-solving skills at Moxie Pest Control. Enhanced customer satisfaction through effective communication and training programs, while driving continuous improvement initiatives. Recognized for attention to detail and teamwork, ensuring operational efficiency and high-quality service delivery. Valid driver's license and safety awareness complement my expertise.
Overview
10
10
years of professional experience
Work History
Service Manager
Moxie Pest Control
06.2020 - 03.2025
- Assisted in managing service operations to enhance customer satisfaction and efficiency.
- Supported team in troubleshooting and resolving service-related issues promptly.
- Collaborated with colleagues to ensure compliance with safety and operational standards.
- Documented service interactions accurately to maintain clear communication records.
- Participated in training sessions to develop skills in customer service best practices.
- Adapted quickly to new tools and processes, contributing to team objectives efficiently.
- Resolved customer complaints in professional and timely manner.
- Hired, trained and supervised team of service staff members to meet business goals.
- Conducted thorough inspections to identify pest infestations and assess treatment needs.
- Administered safe and effective pest control treatments using industry-standard equipment and methods.
- Provided detailed reports on pest activity and treatment outcomes to ensure compliance with regulations.
- Installed insulation materials in residential and commercial properties to enhance energy efficiency.
- Operated various tools and equipment, ensuring adherence to safety protocols during installation processes.
- Trained new installers on best practices for insulation application techniques and safety measures.
- Monitored inventory levels of all materials and tools, coordinating timely restocking as needed.
- Developed and delivered training programs to enhance employee skills and knowledge.
- Trained and mentored staff, fostering a collaborative team environment for improved performance.
- Conducted regular performance evaluations, providing constructive feedback to support employee growth.
- Evaluated employee performance regularly through appraisals and feedback sessions to facilitate continuous development of skills and knowledge base within the team.
Lube Technician
Saint Charles Toyota
03.2020 - 03.2020
- Performed oil changes and fluid replacements efficiently, adhering to manufacturer specifications.
- Maintained accurate records of services performed and inventory levels for effective tracking.
- Ensured compliance with safety regulations and company policies during all service operations.
- Kept shop areas neat, clean, and free of safety hazards.
Detailer/Porter
Mercedes Benz of Saint Charles
05.2019 - 03.2020
- Conducted thorough inspections of vehicles post-detailing, maintaining high levels of accuracy and consistency.
- Trained new staff on detailing procedures and safety protocols, fostering a knowledgeable team environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Cleaned engine and engine compartment with steam cleaning equipment and various cleaning agents to remove grease and grime.
- Maintained a clean and organized workspace, promoting a safe working environment for all team members.
- Contributed to a positive team atmosphere by offering support and guidance to colleagues, fostering a collaborative work environment.
- Maintained open communication with supervisors regarding progress updates or potential challenges faced during the detailing process, enabling proactive problem-solving and ensuring client satisfaction.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Food Runner
Puebla Modern Mexican
09.2015 - 12.2022
- Delivered food promptly to guests, ensuring optimal dining experience.
- Collaborated with kitchen staff to streamline order delivery process.
- Maintained cleanliness and organization of service areas during busy shifts.
- Trained new food runners on operational procedures and customer service standards.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.
- Supported efficient restaurant operations by consistently restocking supplies as needed throughout shifts.
Barback
The Hive Tavern and Eatery
10.2023 - Current
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Supported bartenders by preparing garnishes, mixing drinks, and maintaining cleanliness of the bar area.
- Assisted in training new bar staff on operational procedures and best practices for efficiency and safety.
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Maintained cleanliness of all bar areas according to health department standards through diligent sanitation practices.
- Restocked ice, condiments, and all other bar supplies
- Replaced empty kegs and soda syrups.
- Assisted in setting up and breaking down bar area for special events.
Education
High School Diploma -
Saint Charles East High School
Saint Charles, IL05.2017
Skills
- Efficient multitasking
- Cleaning and sanitation
- Equipment handling
- Attention to detail
- Time management
- Teamwork and collaboration
- Customer service
- Problem-solving
- Team leadership
- Clear communication
- Decision-making
Timeline
Barback
The Hive Tavern and Eatery
10.2023 - Current
Service Manager
Moxie Pest Control
06.2020 - 03.2025
Lube Technician
Saint Charles Toyota
03.2020 - 03.2020
Detailer/Porter
Mercedes Benz of Saint Charles
05.2019 - 03.2020
Food Runner
Puebla Modern Mexican
09.2015 - 12.2022
High School Diploma -
Saint Charles East High School
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