Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Timeline
Generic

Corey Sasse

Independence

Summary

A strong passion for technology and problem-solving. Dedicated to continuous learning and staying upto-date with industry trends and advancements. Experienced in troubleshooting, software development, network management, and customer support. Driven to contribute to dynamic teams and eager to take on new challenges to help organizations enhance efficiency and innovation through effective technology solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Production Fulfillment

VT Hackney
08.2024 - Current
  • Assist with receiving, storing, and organizing products in the warehouse, ensuring inventory is accurate and properly labeled
  • Pick, pack, and prepare orders for shipment, ensuring timely and accurate fulfillment
  • Operate forklifts, pallet jacks, and other warehouse equipment to move products safely and efficiently
  • Perform routine quality checks and inspections of goods to ensure they meet company standards
  • Maintain a clean, safe, and organized work environment, adhering to safety regulations and procedures
  • Collaborate with team members to meet daily production and shipping goals
  • Assist with inventory counts, restocking shelves, and managing stock levels to prevent shortages or overstocking

Customer Service Representative

Teleperformance
05.2023 - 07.2024
  • Company Overview: Remote customer service provider
  • Assist with product recommendations and service upgrades to meet customer needs and improve their overall experience
  • Provide high-quality support to customers via phone addressing inquiries and resolving issues in a timely and professional manner
  • Handle a wide range of customer concerns, from product questions to billing inquiries, ensuring customer satisfaction at every touchpoint
  • Remote customer service provider

Licensed Insurance Agent

09.2022 - 05.2023
  • Develop and maintain relationships with clients by identifying their insurance needs and recommending suitable coverage options (life, health, auto, property, etc.)
  • Generate leads through networking, referrals, and outreach to new prospects
  • Provide ongoing client support, including policy renewals, updates, and assistance with claims
  • Communicate complex insurance terms and options in an easy-to-understand manner
  • Handle administrative tasks, including processing applications, preparing quotes, and maintaining accurate client records
  • Achieve and exceed sales targets while ensuring exceptional customer service

Caretaker/Youth Minister

N/A
05.2021 - 09.2022
  • Coordinated and supported a variety of youth ministry programs at a local church, including organizing events, leading activities, and providing mentorship, fostering community engagement, and promoting personal growth among young participants.
  • Collaborated with church leadership to develop and implement initiatives that enhanced the spiritual, social, and emotional well-being of youth participants.
  • Developed time-management, leadership, and communication skills through balancing caregiving responsibilities and volunteer work.
  • Provided dedicated care and support for a disabled family member, managing daily activities, medication, and healthcare appointments, while ensuring a comfortable and safe living environment.

Cashier/Cook

Casey's Gas Station
02.2020 - 05.2021
  • Stock shelves, ensure inventory is well-organized, and manage product displays to maximize sales
  • Maintain a clean and organized food prep area, following all health and safety regulations
  • Provide prompt, friendly, and efficient service to customers while accurately processing fuel and merchandise transactions
  • Prepare and cook food items according to safety and quality standards, ensuring all food orders are completed to customer satisfaction

Dairy Clerk/Cashier

Hy-Vee
01.2018 - 01.2019
  • Provide friendly and efficient service to customers, processing transactions accurately and quickly using POS systems
  • Maintain a clean, organized, and well-stocked dairy section, ensuring products are properly displayed and rotated
  • Assist customers with product inquiries, offering recommendations and resolving any concerns
  • Handle cash, credit, and debit transactions, balancing registers at the beginning and end of shifts
  • Monitor inventory levels, restocking shelves as needed to ensure product availability

Education

High school diploma -

Lawrence High School
Lawrence, KS
05.2019

Skills

  • Insurance Sales
  • Sales
  • CRM Software
  • Customer service
  • Teamwork and collaboration
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Excellent communication
  • Computer skills
  • Calm under pressure

Certification

Insurance Producer License, 01/01/23, 09/30/26

Additional Information

Currently acquiring my AWS Cloud Practitioner and AWS Solutions Architect Certifications

Timeline

Production Fulfillment

VT Hackney
08.2024 - Current

Customer Service Representative

Teleperformance
05.2023 - 07.2024

Licensed Insurance Agent

09.2022 - 05.2023

Caretaker/Youth Minister

N/A
05.2021 - 09.2022

Cashier/Cook

Casey's Gas Station
02.2020 - 05.2021

Dairy Clerk/Cashier

Hy-Vee
01.2018 - 01.2019

High school diploma -

Lawrence High School

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