Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Corey Shanika

Wentzville

Summary

  • Dedicated worker with experience in a fast-paced manufacturing environment. Possesses strong background in maintaining quality control, following safety protocols, and meeting production quotas. Skilled at troubleshooting and problem-solving, as well as working independently and collaboratively in a team setting. Aligning Parts.
  • Quality Inspections
  • Assembly and Production
  • Pallets Loading
  • Quality Control
  • Machinery Operation
  • Heavy Machinery Safety
  • Metal Riveting
  • Team Communication and Collaboration
  • Spray Gun Operation
  • Paint Matching
  • Welding and Brazing
  • Manufacturing

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

16
16
years of professional experience

Work History

ASSEMBLY LINE WORKER

Canam Steel
Washington
03.2021 - Current
  • Loaded and unloaded materials from assembly line
  • Inspected parts for defects or deviations from standards during the assembly process
  • Organized work area daily to ensure efficient workflow throughout shift
  • Adapted quickly to changing requirements due to new product introductions or customer orders.

ASSEMBLY LINE WORKER

Caps Inc
Hazelwood
02.2017 - 02.2021
  • Followed standard operating procedures to meet quality requirements
  • Worked efficiently and accurately while meeting production goals and deadlines
  • Maintained a safe work environment by adhering to all safety regulations and procedures.

Customer Service Representative

Green Light Auto Center
Hazelwood
07.2017 - 09.2018
  • Answered customer inquiries via phone, email, and chat.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Provided excellent customer service to resolve customer complaints in a timely manner.

Sales Agent

American Auto Shield
Bridgeton
07.2009 - 08.2011
  • Continuously met sales goals via strategic prospecting.
  • Assisted large number of customers per day in finding or selecting items.
  • Offered coupons and special deals to increase customer spending.
  • Engaged positively with each customer, providing professional, and polite support for sales and service needs.
  • Identified opportunities for cross-selling additional products and services.
  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.

Education

High School Diploma -

Francis Howell Central
St Charles
01-2009

Skills

  • Aligning Parts
  • Quality Inspections
  • Assembly and Production
  • Pallets Loading
  • Quality Control
  • Machinery Operation
  • Heavy Machinery Safety
  • Metal Riveting
  • Team Communication and Collaboration
  • Spray Gun Operation
  • Paint Matching
  • Welding and Brazing
  • Manufacturing
  • Data Entry
  • Product Knowledge
  • Complaint resolution
  • Inbound and Outbound Calling
  • Positive and professional
  • Service Upselling
  • Promotional support
  • Warranty Service
  • Technical Support
  • Product Sales
  • Attention to detail
  • Time management
  • Customer service

References

References available upon request

Timeline

ASSEMBLY LINE WORKER

Canam Steel
03.2021 - Current

Customer Service Representative

Green Light Auto Center
07.2017 - 09.2018

ASSEMBLY LINE WORKER

Caps Inc
02.2017 - 02.2021

Sales Agent

American Auto Shield
07.2009 - 08.2011

High School Diploma -

Francis Howell Central
Corey Shanika