Corey Shillenn
Towson,MD
Summary
Professional worker with experience in dynamic, high-velocity environments. Maintains high-level client satisfaction by smoothly resolving customer requests, needs and problems as well as building a report to ensure trust and satisfaction. Involved in helping and working with colleagues to maintain and a strong team effort to maximize potential.
Overview
13
13
years of professional experience
Work History
Expert Advisor
Best Buy Stores
08.2015 - Current
- Greeted customers and helped with product questions, selections, and purchases while also giving exemplary customer service to all patrons.
- Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders, and pricing needs.
- Increased sales and customer satisfaction through personalized servicing.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Generated brand awareness and positive product impressions to increase sales.
Security Agent
Arrington Security Investigations
08.2010 - 08.2015
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Examined doors, windows and gates to verify security.
Education
High School Diploma -
River Ridge High School
New Port Richey, FL05.2008
Skills
- Team Cooperation
- Goal-Driven
- Speech Clarity
- Excellent Written and Verbal Communication
- Exceeding Customer Expectations
- Engaging with Diverse Customers
- Brand Representation
- Problem-Solving Ability
Timeline
Expert Advisor
Best Buy Stores
08.2015 - Current
Security Agent
Arrington Security Investigations
08.2010 - 08.2015
High School Diploma -
River Ridge High School
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