Corey Tangen
Bartlett,IL
Summary
Driven leader with a proven track record at Adobe Gilas, enhancing customer service rankings and maintaining a sub 14% liquor cost. Expert in fostering team unity and motivating staff, demonstrated by surpassing sales goals by over 20% at XSport Fitness. Skilled in creative problem-solving and efficient communication, ensuring operational excellence and customer loyalty.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bar Manager /Assistant General Manager
Adobe Gilas
09.2013 - Current
- Improved customer service rankings by resolving issues quickly and accurately.
- Managing and overseeing daily operations in a 5 million dollar a year store.
- responsible for LBW purchasing and keeping a sub 14% liqour cost.
- setting Bar & server schedules weekly according to local events & conventions while keeping FOH labor under 5%
- Maximized customer service by training new staff, Developing current employees, overseeing operations, and resolving issues.
- Assist General Manager in day to day operations as well as managing our PNL to insure we hit budeted areas.
- managed cocktail program, added a margarita of the month program & seasonal cocktails to increase profits.
- In charge of social media as well as all local store marketing.
- built symbiotic relations with all vendors to get advantageous deals, promotions to incourage guest interactions.
Bartender
Park Tavern
03.2013 - 09.2015
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Provided outstanding customer service at a high paced environment.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Served high customer volumes during special events, nights, and weekends.
- Developed new signature cocktails to support bar marketing brand and increase profits.
Sales Manager
XSport Fitness
01.2012 - 03.2013
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Established and cultivated solid business relationships with new or existing customers.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Developed a team first attitude while managing over 15 employees to exceed over 20% yoy sales.
- Never missed a sales goal in 14 months.
Education
High School Diploma -
Fenton Highschool
Bensenville, IL08.2008
Skills
- Keep team motivated & united through strong leadership
- maintain food safety compliance through consistent monitoring
- Speak quickly & efficiently to relay information, set expectations & address performance issues in real time
- Provide outstanding customer service to build a positive reputation & customer loyalty
- Find creative solutions to problems that arise quickly to keep the restaurant running efficiently
Certification
Bassett
servsafe
Timeline
Bar Manager /Assistant General Manager
Adobe Gilas
09.2013 - Current
Bartender
Park Tavern
03.2013 - 09.2015
Sales Manager
XSport Fitness
01.2012 - 03.2013
High School Diploma -
Fenton Highschool
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