Corey Tarter

Dallas,TX

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

years of professional experience

Toyota Financial Services

2021.08 - Current

Works effectively with fellow team members to coordinate effective solutions to any customer question or concern.
Excels in customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answer customer telephone calls promptly to avoid on-hold wait times.
Responds accurately to customer requests for products, services and company information.
Provide phone-based, first line customer support to internal and external customers with the goal of first-call resolution.
Assist with calls across multiple skills within the department.
High performance led to an opportunity to develop processes and procedures to support the new Private Label line of business – Mazda Financial Services.

Advantage Technical Resourcing

2016.03 - 2021.08

Assisted dealers in finding appropriate parts promptly independently handling over 2,000 parts orders weekly.
Identified specific replacement parts to meet customers' needs, confidently making accurate suggestions.
Identified specific replacement parts to meet customers' needs, making accurate suggestions with confidence.
Consult and assist Toyota and Lexus dealers with various part inquiries via automotive electronic parts catalog.
Order, cancel, and reallocate parts from one Parts Distribution Center to another to assist dealers with parts needed.
Maintained knowledge of manufacturers' options and availability of parts to offer expert support.
Created Standardized Operating Procedures to help the team run more effectively and maximize dealer satisfaction.

Tolono Unity High School

Tolono, IL

05.2004

Toyota Financial Services

2021.08 - Current

Advantage Technical Resourcing

2016.03 - 2021.08

Tolono Unity High School