Summary
Overview
Work History
Education
Skills
Certification
Expected Graduation
Timeline
Generic
Corey Thomas

Corey Thomas

Minneapolis,MN

Summary

Experienced professional in customer service and team leadership, with a successful track record as Store Manager at Speedway LLC. Demonstrated ability to improve customer satisfaction and optimize operational efficiency. Proficient in tax preparation and Microsoft Office, consistently achieving results while maintaining a positive work environment. Strong work ethic and effective communication skills contribute to team success and organizational objectives.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Bus driver

American Transportation
Blaine, Minnesota
02.2022 - Current
  • Uphold a clean driving record with no accidents on the job
  • Maintain clean, professional bus
  • Deal with heavy traffic while maintaining calm demeanor
  • Assist passengers boarding and exiting the bus
  • Provide excellent customer service to all riders
  • Plan alternative routes when traffic accidents arise
  • Greet all passengers with warm, friendly attitude
  • Ensure on-time service

Tax Associate

HR Block
Spring Lake Park, MN
08.2024 - 04.2025
  • Assisted clients with the preparation of financial documents related to taxes.
  • Maintained up-to-date knowledge of all current taxation law, regulation, policy, or practice developments.
  • Attended continuing education courses related to taxation topics.
  • Reviewed and analyzed financial statements to identify tax liabilities and potential deductions.

Store Manager/Assistant Manager

Speedway LLC
Coon rapid, MN
11.2021 - 02.2022
  • Play an integral role in customer service and overall sales numbers
  • Clean up minor spills quickly and safely
  • Maximize positive customer service experience
  • Manage 8 employees, including scheduling, allocating daily tasks and payroll
  • Collaborate with General Manager, vendors and Merchandisers to ensure smooth operations and consistent stock levels
  • Manage hiring, scheduling, ordering and inventory duties
  • Ensure items are well-stocked for each shift
  • Contribute to positive, fun working environment
  • Take inventory and place order for restocking as needed
  • Track all money received and prepare deposits accordingly
  • Resolve customer issues promptly and efficiently
  • Create schedule and consider all time-off requests
  • Run reports weekly and monthly to examine past/current sales and forecast future profits
  • Recruit, interview, and hire all sales personnel
  • Handle all payroll and bookkeeping functions
  • Comply with all company-wide safety procedures
  • Count cash drawers and make bank deposits
  • Assist employees with register during busy shifts

Shuttle Driver

Groome Transportation
Opelika, AL
04.2019 - 10.2021
  • Built trusted relationships with residents by getting to know them on a personal level and making their comfort a priority
  • Greet all passengers with warm, friendly attitude
  • Cover additional shifts as needed
  • Work fast-paced morning commutes
  • Clean bus before and after each route is complete
  • Ensure on-time service
  • Provide excellent customer service to all riders
  • Drive 15-18 passenger daily to Atl airport n back to alabama
  • Answer incoming calls within three rings in a positive, warm tone
  • Uphold a clean driving record with no accidents on the job
  • Provide timely information to callers
  • Deal with heavy traffic while maintaining calm demeanor

Assistant Store Manager

Family Dollar
Minneapolis, MINNESOTA
01.2015 - 11.2017
  • Maximize positive customer service experience
  • Collaborate with General Manager, vendors and Merchandisers to ensure smooth operations and consistent stock levels
  • Ensure items are well-stocked for each shift
  • Resolve customer issues promptly and efficiently
  • Manage inventory and restock as needed
  • Verified purchase orders and negotiated with vendors on pricing
  • Train new employees
  • Supervise a team of 7 employees

Shift Leader/Manager

Culver's
Golden Valley, MN
08.2013 - 01.2015
  • Hire, onboard and train new employees, including instructing on food safety, customer service standards and operations
  • Cash deposit
  • Open and close the store
  • Managed up to 12 employees during fast-paced shifts, delegating responsibilities to ensure customer satisfaction
  • Organize all operations, focusing on quality and consistency
  • Supervised a team 7 front of the house and 6 kitchen staff
  • Mediate conflicts between employees
  • Train new employees on company policies and procedures

Education

Some College (No Degree) - Accounting And Finance

Rasmussen University
Bloomington, MN

Skills

  • Customer service
  • Tax preparation
  • Microsoft office
  • Customer care
  • Excel
  • Team leadership
  • Employee training
  • First aid

Certification

Ordained Pastor-Nov 19 2016

Expected Graduation

Nov/2027

Timeline

Tax Associate

HR Block
08.2024 - 04.2025

Bus driver

American Transportation
02.2022 - Current

Store Manager/Assistant Manager

Speedway LLC
11.2021 - 02.2022

Shuttle Driver

Groome Transportation
04.2019 - 10.2021

Assistant Store Manager

Family Dollar
01.2015 - 11.2017

Shift Leader/Manager

Culver's
08.2013 - 01.2015

Some College (No Degree) - Accounting And Finance

Rasmussen University

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