Responsible for a variety of front of store tasks, assisting in multiple roles, as needed
Complete daily recovery tasks to keep areas clean and neat to ensure maximum productivity
Help customers locate specific products, offering product advice and answering questions
Work closely with cashiers to assist customers and ensure they have an efficient check out experience
Preserved appearance of store by arranging and replenishing displays and merchandise racks.
Business Systems Analyst
TAYLOR CORPORATION
Minneapolis, MN
01.2022 - 04.2023
Responsible for working with critical business partners to understand the capabilities of business solutions and what was needed to bring value to customers and the company
Supported all departments within the organization, identifying and implementing solutions
Responsibilities:
Work with appropriate business partners to uncover needs and requirements
Document requirements and functional specifications to clearly articulate the solutions developed
Participated in system testing
Acted as a Subject Matter Expert (SME) for business partners and the technical team for post deployment product support, relating to business process and workflow.
Business Systems Analyst
SELECT COMPUTING / RAMSEY COUNTY SOCIAL SERVICES
St. Paul, MN
01.2020 - 01.2022
Office of Management Administration
Critical partner in helping to streamline reporting utilizing the Social Services Information System (SSIS) case management system, creating efficiencies in reporting to key business partners across Ramsey County
Worked as a Subject Matter Expert (SME) with the project team to identify, define, document and communicate modernization of the process involved in documenting case work for both Children and Adult Services divisions
Key Accomplishments
Trained users on system procedures and equipment operations
Revised or modified systems as necessary
Ensured security in reporting and data warehousing
Set up security levels on case management systems to ensure proper security clearance is in place to view case information
Prepared data collection reports for federal reporting for supervisors and staff to complete for children placed out-of-home
Set up a report that is monitored at the state level to ensure children are being seen when they are needing to be seen and reporting out to the public sector the results
(service delivery visit, welfare check, etc)
Prepared state and federally mandated reports
Key Tools
SSIS
SAP/SharePoint/Excel/Teams
Business Analyst
XCEL ENERGY
Minneapolis, MN
03.2019 - 09.2019
Worked with advisors helping to implement a position of the SAP environment prior to corporate rollout, performing final systems configurations and first steps to use SAP Business in a live environment
Worked with a variety of business stakeholders from multiple organizations within Xcel Energy to identify, analyze and document business requirements and reports requirements throughout the project life cycle
Helped business users design reports and answer business questions and effectively streamline process execution and eliminate manual work
Worked with other team members in the department to extract, interpret and perform advanced analytics
Key Accomplishments
Responsible for partnering with other team members to create and enhance management reports
Responsible for assisting in the technical build and creation of PMO tools and solutions that streamlined manual processes which increased accuracy and data quality
Responsible for working with end users to craft future state operational procedures for new/updated solutions
Facilitated business and technical meetings and reviews, keeping key stakeholders focused on common goal
Administrator of the SharePoint site for the department, ensuring reports are updated and running smoothly for users
Key Tools
SAP/SharePoint/Excel
Business Objects
Lumira Discovery | Teradata | Nintex
Access - Forms -Query - Reports VBA
Senior Business Systems Analyst
US BANK Hopkins
, MN
03.2018 - 11.2018
Crucial member of an enterprise project in the design and implementation in efforts to automate the collections process
Provided the final test of system support for the complex system logic
Collaborated on projects that support corporate initiatives and impact other interfaces and subsystems
Developed test scripts in SQL and defined requirements
Managed best practices for agile (Scrum) teams using Microsoft Team Foundational Server
Developed detailed data calculation and application testing, utilizing data from multiple key players and documented results before releasing to production environment
Key Tools
Application Development.Net/HTML/Java
Relational Databases |Microsoft |SQL Server Manager |Visual Studio
Excel Formulas, Pivot Tables, VLOOKUP’s Charts
Access - Forms -Query - Reports VBA
BI | SAP | Python
BUSINESS ANALYST II
AMERIPRISE FINANCIAL
Minneapolis, MN
04.2017 - 02.2018
Supported business operations by working as a liaison between management and key business partners and vendor managers throughout the Financial Services Industry with a primary focus on mutual funds
Gained knowledge of both the company and business partner operations and documented the changes and how they would affect the business process
Provided effective solutions to minimize risks for both parties
Collaborated and assisted in the development and completion of projects as required
Key Accomplishments
Increased business awareness by learning and utilizing key vendor applications
Contributed an essential amount of analytical and technical documentation
Demonstrated ability to research, understand, and retain knowledge related to new systems, for immediate application and benefit in daily activities.
SENIOR DATABASE AND REPORTING ANALYST
SERVICE BUREAU
Elk River, MN
11.2014 - 09.2016
Recruited from Wells Fargo to advance the company’s growth
Performed field research to gather information through direct observation and evidence and used statistical analysis, simulation, and optimization to devise solutions
Coordinated across all business units to successfully implement new policies, procedures, and software releases
Ensured each department met business needs and required deadlines
Worked closely with senior leadership to establish effective business processes for short and long-term organizational growth and success
Customized front end applications for various departmental needs
Introduced resources within SharePoint application to facilitate collaboration, time and project management tools
Key Accomplishments:
Addressed all data services while outlining wide-ranging procedures, process manuals, and high-quality reports
Increased operation efficiency by offering practical recommendations on SQL server functionality, introducing new company standards and improving data collection and storage
Implemented software solutions and produced custom reports and operational materials to support advanced application functions
Launched process to collect, store, and manage information for CEO; instructed executives and managers on how to interpret complex reports and compiled data.
OPERATION ANALYST / BUSINESS SYSTEMS CONSULTANT
WELLS FARGO HOME MORTGAGE
Bloomington, MN
06.2012 - 11.2014
Gathered requirements using document analysis, surveys, business process descriptions, requirements workshops, interviews, use cases, business analysis, scenarios, tasks, and workflow analysis
Selected, enhanced, and maintained internal software tools
Collaborated with clients and technical experts to effectively evaluate requirements and plan project execution
Delivered extensive user database training while confirming user requests, enhancing systems, and catering solutions
Customized applications to service different departments using Data Structures Queues, Lists, Arrays, Hashmaps, Priority Queues, Tries, and Graphs
Used data mining, data modeling, and analysis, and evaluated database statistics to normalize databases, and perform logistics regression testing
Key Accomplishments:
Primary point of contact for helpdesk escalations, troubleshooting complex issues, identifying root cause, and recommending and implementing technical solutions
Maintained and uphold company guidelines and standards with consistent data integrity within business units and systems
Diagnosed and fixed issues regarding main mortgage client relationship management tool
Acted as a liaison between business units, technology and support teams.
Education
Associate - Network Systems Engineer
MINNESOTA SCHOOL OF BUSINESS
Skills
Areas of Expertise include:
Strategic Planning
Capture Planning
Database Development
Business Development
Team Leadership
Project Management
Statistical Analysis
Data Warehousing
User & Staff Training
Certified Scrum Master
Problem Resolution
Business Intelligence
TECHNICAL PROFICIENCIES
Tools:
Skills:
SAP Business, Microsoft Office, Excel, Access, PowerPoint, SharePoint, Visual Studio, Visual Basic for Applications (VBA), SQL, SQL Server, SSIS, SSRS, SSAS, SQL Server Data Tools, Oracle, Crystal Reports, Business Intelligence, JIRA, MicroStrategy, Data Modeling, Visio, JavaScript, Macros, Queries, Mainframe Terminal, and Cognos Mainframe, CMR, Ubuntu, Linux
Data Analysis, Research, Business Analysis, Customer Service, Time Management, Collaboration, Forecasting, Queries, Testing, and Key Performance Indicator (KPI)