Corey Walker
Colorado Springs,CO
Summary
Knowledgeable about preparing invoices, processing payments and pursuing past-due balances. Well-versed in accurately coding different types of bills for clear recordkeeping and tracking. Team-oriented, dependable and performance-driven. Successful at efficiently handling client inquiries, billing and administrative tasks. Familiar with contracts and other documents affecting billing processes. Prepares professional, polished statements and business correspondence. Efficient billing professional with three years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.
Overview
15
15
years of professional experience
Work History
Lead Billing Specialist
Spectrum
08.2020 - Current
- Collaborated closely alongside accounting team members; ensured all billing documentation was accurately reflected in company''s general ledger system.
- Enhanced interdepartmental collaboration by working closely with sales, finance, and customer support teams.
- Ensured compliance with all relevant regulations, including industry-specific guidelines for accurate billing practices.
- Implemented a proactive approach to managing disputes, resulting in quicker resolution times.
- Maintained strong relationships with clients through regular communication and prompt issue resolution.
- Established solid rapport with clients; led to better communication and understanding when resolving potential disputes that arose during course of business transactions.
- Contributed to improving overall financial health of the organization by effectively managing client accounts receivable balances due over time periods set forth by senior leadership team.
- Improved efficiency in the billing department, reducing errors and increasing invoice accuracy.
- Trained and mentored junior team members on best practices for billing-related tasks.
Counselor
New Outlook Detox Center
09.2018 - 07.2020
- Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems.
- Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Conducted outreach, advocacy and rehabilitative services for regular cases and crisis intervention.
- Created and reviewed reports to determine effectiveness of counseling program and make improvements.
- Developed appropriate policies for identification of medically-related social and emotional needs of clients.
- Executed appropriate risk-assessment and mitigation strategies.
- Guided clients in understanding illnesses and treatment plans.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Effectively managed time and caseloads based on five sessions per week.
- Pursued treatment plans such as group therapy or rehabilitation.
- Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
- Assisted patients with dealing with trauma and developing coping skills.
- Developed comprehensive treatment plans for patients diagnosed with opioid addiction.
- Collaborated closely with treatment team to appropriately coordinate client care services.
Manager
CED Fellowship
07.2017 - 07.2020
- Developed comprehensive treatment plans focusing on accurate diagnosis and behavioral treatment of problems.
- Evaluated patient behavior, moods and other responses to determine correct diagnosis and devise treatment plans.
- Created and reviewed reports to determine effectiveness of counseling program and make improvements.
- Guided clients in understanding illnesses and treatment plans.
- Monitored patients prescribed psychotropic medications to assess medications' effectiveness and side effects.
- Pursued treatment plans such as group therapy or rehabilitation.
- Assisted clients in scheduling home visits and phone calls and monitored effectiveness of these activities.
- Consulted with and developed appropriate treatment and rehabilitation plans for dually diagnosed patients.
- Checked facility for open windows, locked doors, malfunctioning smoke detectors and other safety hazards.
- Collaborated closely with treatment team to appropriately coordinate client care services.
- Monitored behavior in individual and group sessions and intervened when necessary.
- Documented all patient information including service plans, treatment reports and progress notes.
- Provided counseling for relapse prevention, social issues and mental health problems.
- Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
- Led patients in individual, family, group and marital therapy sessions.
- Charted and recorded information in client files.
- Administered medication to patients presenting serious risk of committing personal harm.
Manager
Greenleaf Landscape & Design LLC
08.2012 - 06.2017
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Facilitated exceptional sales and performance results by focusing on continuous improvement approaches and capitalizing on emerging market opportunities.
- Increased safety awareness among employees, resulting in zero injuries.
- Trained current employees on additional job positions to maintain coverage of roles at all times.
- Greeted and encouraged feedback from customers, using feedback to implement positive changes within store.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Electronics Technician
US Army
08.2008 - 07.2012
- Evaluated and tested products using measurement and diagnostic devices to adjust, test and repair equipment.
- Analyzed production drawings, interpreted schematics and followed detailed work instructions to accurately assemble equipment.
- Executed excellent ability to read and interpret blueprints and schematics.
- Interpreted schematic blueprints, wiring diagrams, performance specifications and service manuals.
- Worked both independently and with crews to interpret electrical malfunctions and make repairs quickly to minimize downtime for customers.
- Resolved customer complaints with advanced diagnostic tools.
- Modified, installed and repaired complex experimental and commercial electronic equipment.
- Prototyped circuits and rework soldering on various circuit boards and other components.
- Rebuilt and repaired printed circuit boards.
- Read and interpreted technical manuals, drawings and schematics to make accurate repair decisions.
- Improved operations by working with team members and customers to find workable solutions.
Education
GED -
Alabama High School Equivalency
Gadsden, AL4 2005
Some College (No Degree) - Registered Nursing
Gadsden State Community College
Gadsden, ALSkills
- Mental health support
- Suicide risk assessments
- Peer Counseling
- Crisis intervention
- Crisis Intervention Techniques
- Diagnostic ability
- Solution-focused counseling
- Office administration
- Exceptional problem solver
- Treatment planning
- Addictions specialist
- Superior communication skills
- Suicide precautions expertise
- Issue and conflict resolution
- Contract development and management
- Staff development
- Project management
- Administrative support
- Project organization
- Team building
- Problem resolution
- Planning and coordination
- First Aid/CPR
- Customer service
- Supervision
- Relationship development
- Inventory management
- Operational improvement
- Wiring and soldering
- Technical documentation
- Electronic troubleshooting
- Mechanical testing
- Electrical safety
- Wire running
- Soldering skills
- Quality testing
- Team management
- Quality assurance
- Gardening knowledge
- Decorative rock and planting
- Sprinkler system maintenance
- Weeding and edging
Timeline
Lead Billing Specialist
Spectrum
08.2020 - Current
Counselor
New Outlook Detox Center
09.2018 - 07.2020
Manager
CED Fellowship
07.2017 - 07.2020
Manager
Greenleaf Landscape & Design LLC
08.2012 - 06.2017
Electronics Technician
US Army
08.2008 - 07.2012
GED -
Alabama High School Equivalency
Some College (No Degree) - Registered Nursing
Gadsden State Community College
Similar Profiles
Maria GomezMaria Gomez
Direct Support Professional at SpectrumDirect Support Professional at Spectrum
Olivia FrigoOlivia Frigo
Resident Assistant at SpectrumResident Assistant at Spectrum
DOMONIQUE NELTHROPEDOMONIQUE NELTHROPE
System Administrator at SpectrumSystem Administrator at Spectrum
Cody WellsCody Wells
Customer Support Specialist at SpectrumCustomer Support Specialist at Spectrum
JANET C. CALKINSJANET C. CALKINS
Chief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations CommandChief, Executive Actions, Commanders Action Group (TS/SCI) at Headquarters Space Operations Command