Corey Wallace
Baltimore,MD
Summary
Cannabis professional with solid foundation in customer service and product expertise, prepared to contribute effectively in dynamic retail environment. Valued for ability to advise customers on product selection and ensure seamless purchasing experience. Known for strong teamwork and adaptability in fast-paced setting, bringing reliable product knowledge and interpersonal skills to team.
Overview
10
10
years of professional experience
Work History
Dental Assistant
Inner Harbor Dental
04.2020 - Current
- Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Enhanced patient rapport by consistently delivering compassionate and professional care.
Budtender
Salvera
08.2020 - 01.2021
- Checked guests' photo identification for validity and age requirements. Respected Hippa laws
- Performed cash, card, and check transactions to complete customer purchases.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Restocked supplies and arranged displays.
Customer Service Representative
Target
11.2018 - 04.2020
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Contributed to sales growth by upselling products and services based on individual customer requirements.
- Conducted training sessions for new hires, ensuring consistent level of service across team.
Cashier/Sales Associate
Giant Food Stores
08.2014 - 10.2018
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
Education
Associate of Arts - Dental
Fortis College
Baltimore, MD06-2017
Skills
- Supporting medical patients
- Product merchandising
- Patience and empathy
- Product knowledge expertise
- Restocking inventory
- Discussing cannabis
- Computer proficiency
- Professional telephone demeanor
- Multi-line phone talent
- Customer education
Timeline
Budtender
Salvera
08.2020 - 01.2021
Dental Assistant
Inner Harbor Dental
04.2020 - Current
Customer Service Representative
Target
11.2018 - 04.2020
Cashier/Sales Associate
Giant Food Stores
08.2014 - 10.2018
Associate of Arts - Dental
Fortis College
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