Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative
Corey Ward

Corey Ward

Madison,AL

Summary

Dynamic and results-driven professional with extensive experience as a Delivery Driver at New China Restaurant, excelling in route planning and safe driving. Proven ability to enhance customer satisfaction through timely deliveries and effective communication. Skilled in package scanning and inventory management, consistently achieving on-time performance in high-pressure environments.

Overview

29
29
years of professional experience

Work History

Delivery Driver

New China Restaurant
10.2023 - Current
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Forklift Operator

Palco Telecom
12.2022 - Current
  • Unloaded and stacked materials by raising and lowering lifting devices.
  • Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
  • Coordinated with other lift truck drivers and production personnel to process orders efficiently.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Maneuvered forklift safely in congested and confined areas using Skill and Technique.
  • Transported goods between warehouse locations according to shipment and storage needs.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.

Receiving Clerk

PALCO Telecom
12.2022 - Current
  • Regularly reviewed invoices and double-checked orders.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Unloaded pallets and deliveries and organized products in warehouse.

Forklift Operator

Mazda Toyota Manufacturing
03.2022 - 11.2022
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Promoted operational efficiency by maximizing loads on each transfer.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.

Production Worker

TBAKI
07.2020 - 07.2021
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Followed safety procedures and guidelines to maintain safe working environments.

Line Worker

Kohler Distributing
01.2020 - 07.2021
  • Supported current production needs by moving items between equipment, conveyors, and staging areas.
  • Inspected final products to assess compliance with quality standards and established tolerances.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Maintained maximum organization and productivity by properly sorting project components on work tables.

Account Manager

Babers Leasing
09.2006 - 09.2008
  • Informed customers of promotions to increase sales productivity and volume.
  • Set and achieved company defined sales goals.
  • Recorded accurate and efficient records in customer database.

Front Desk Receptionist

Arkansas Workforce Center
09.2005 - 09.2006
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Completed all tasks in compliance with company policies and procedures.

Account Manager

Babers Leasing
12.2004 - 08.2005
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Generated advertising brochure for vendor use.
  • Set and achieved company defined sales goals.
  • Maintained current knowledge of evolving changes in marketplace.

Account Manager

Best Value Rental
05.2003 - 12.2004
  • Recorded accurate and efficient records in customer database.
  • Informed customers of promotions to increase sales productivity and volume.
  • Ensured customers maintained store account was in good standing

Jailer

Dumas Police Department
12.2000 - 12.2001
  • Utilized weapons, handcuffs, and physical force to maintain discipline and order among prisoners.
  • Received and processed inmates into custody of institution by searching prisoners and taking charge of personal property.
  • Documented prisoner identification, charges and inmate disturbance incidents.
  • Drove passenger vehicles and trucks to transport inmates to other institutions, courtrooms, hospitals, and work sites.

Correctional Officer

Arkansas Department Of Corrections
10.2000 - 10.2001
  • Booked new inmates into facility and processed inmates for release.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Completed intake paperwork, fingerprints, and searches.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Observed behavior of residents individually and in groups.

Jailer

Drew County Detention Center
01.1998 - 07.1998
  • Maintained jail security by performing frequent security checks within cell block and inspecting each cell for contraband.

Deputy Jailer

Ashley County Sheriffs Dept
01.1997 - 12.1997
  • Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
  • Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
  • Examined incoming and outgoing mail to detect contraband.
  • Oversaw conduct of Number prisoners to prevent escapes or violent behavior.

Education

No Degree - Computer Science

University of Arkansas At Pine Bluff
Pine Bluff, AR

No Degree - Computer Science

University of Arkansas At Fayetteville
Fayetteville, AR

No Degree - Computer Science

University of Arkansas At Monticello
Monticello, AR

Skills

  • Package scanning
  • Route planning
  • Forklift operation
  • Local delivery
  • Safe driving
  • Verbal and written communication
  • Time management
  • Pallet jack and hand truck operation
  • Customer service
  • Vehicle cleaning and maintenance
  • Safe driver training
  • Inventory management
  • Delivery recordkeeping
  • Shipping and packaging
  • Payment collection
  • Valid Driver's license
  • Complex Problem-solving

Timeline

Delivery Driver

New China Restaurant
10.2023 - Current

Forklift Operator

Palco Telecom
12.2022 - Current

Receiving Clerk

PALCO Telecom
12.2022 - Current

Forklift Operator

Mazda Toyota Manufacturing
03.2022 - 11.2022

Production Worker

TBAKI
07.2020 - 07.2021

Line Worker

Kohler Distributing
01.2020 - 07.2021

Account Manager

Babers Leasing
09.2006 - 09.2008

Front Desk Receptionist

Arkansas Workforce Center
09.2005 - 09.2006

Account Manager

Babers Leasing
12.2004 - 08.2005

Account Manager

Best Value Rental
05.2003 - 12.2004

Jailer

Dumas Police Department
12.2000 - 12.2001

Correctional Officer

Arkansas Department Of Corrections
10.2000 - 10.2001

Jailer

Drew County Detention Center
01.1998 - 07.1998

Deputy Jailer

Ashley County Sheriffs Dept
01.1997 - 12.1997

No Degree - Computer Science

University of Arkansas At Pine Bluff

No Degree - Computer Science

University of Arkansas At Fayetteville

No Degree - Computer Science

University of Arkansas At Monticello