Corey White
Long Island
Summary
Motivated customer service and administrative professional seeking to contribute strong communication skills, reliability, and dedication to a growth-oriented organization.
Overview
15
15
years of professional experience
Work History
Healthcare Assistant / Caregiver
Darby’s Health Care
07.2023 - 01.2026
- Supported daily living activities (bathing, grooming, mobility, meal prep) while preserving patient dignity.
- Monitored vitals and reported changes to nurses/physicians promptly.
- Managed appointment scheduling, transportation coordination, and medication reminders per care plans.
- Maintained accurate logs and ensured infection-control and safety protocols.
Customer Service Consultant
Sutherland Global Services
01.2017 - 05.2022
- Handled high-volume inbound/outbound customer calls with a focus on first-contact resolution.
- Resolved order issues: located lost packages, processed refunds/replacements, and addressed payment problems.
- Protected account security and verified customer information per policy.
- Maintained strong knowledge of website products, services, and policies.
- Amazon.com / 1-800-Flowers
Receptionist
Doctor Soe Office
06.2018 - 12.2018
- Provided front-office support: filing, phone coverage, visitor reception, and appointment coordination.
Receptionist
Doctor Soe Office
06.2014 - 10.2016
- Managed front-desk operations: greeted visitors/patients and directed inquiries.
- Answered and routed calls; scheduled and confirmed appointments.
- Maintained filing systems and updated records accurately.
Housekeeping
Terranea / L.A. Ocean Front Resort
05.2011 - 09.2011
- Delivered consistent, friendly guest service and responded promptly to requests.
- Supplied amenities to guest rooms and maintained cleanliness standards.
- Reported maintenance issues for timely repair of rooms, furniture, and equipment.
Education
Associate in Electronics Engineering Technology - Engineering
Knox Community College
Manchester Jamaica 01-2023
Home Health Care - Healthcare Support/Assistant
HHCA TRAINING INSTITUTE
64-18 Myrle Ave NY 1138507-2023
High School - Mathematics, English Language, Information Technology, Human & Social Biology, Social Studies
May Day High School
Mandeville, Manchester JamaicaSkills
- Patient Care; Vitals Monitoring; Infection Control
- Customer Service & Communication
- Front Desk Operations & Phone Etiquette
- Records Management & Filing
- Basic PC Literacy; Website/Order Support
- Problem Solving & Attention to Detail
- Teamwork and Reliability
- Hands-on: Basic fiberglass filler auto body repair
Interests
Reading, exploring computer technology, swimming
Timeline
Healthcare Assistant / Caregiver
Darby’s Health Care
07.2023 - 01.2026
Receptionist
Doctor Soe Office
06.2018 - 12.2018
Customer Service Consultant
Sutherland Global Services
01.2017 - 05.2022
Receptionist
Doctor Soe Office
06.2014 - 10.2016
Housekeeping
Terranea / L.A. Ocean Front Resort
05.2011 - 09.2011
Associate in Electronics Engineering Technology - Engineering
Knox Community College
Home Health Care - Healthcare Support/Assistant
HHCA TRAINING INSTITUTE
High School - Mathematics, English Language, Information Technology, Human & Social Biology, Social Studies
May Day High School