Summary
Overview
Work History
Education
Skills
Websites
Assessments
Timeline
Generic

Corey Whitley

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

27
27
years of professional experience

Work History

Shift Manager

KBP Foods
09.2023 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Merchandiser/Cleaner

Shiftsmart
04.2022 - 08.2023
  • Stock store
  • Set displays
  • Clean store/parking lots
  • Efficiently cleaned and mopped facilities and properties

Cashier/Customer Service

Sprint Food Stores
01.2022 - 02.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

Customer Service/Key Holder

Dollar General
10.2021 - 12.2021
  • Oversaw daily opening and closing procedures, verifying accurate cash handling and secure storage of valuable items.
  • Reduced merchandise shrinkage by conducting regular audits and implementing loss prevention strategies.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Cashier/Customer Service

Circle K
06.2021 - 07.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash and debit/credit card transactions.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Customer Service Representative

GE Capital
03.2002 - 08.2004
  • Collect deposits, payments or fees.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Delivered prompt service to prioritize customer needs.

Customer Service Representative

Capital One
02.2001 - 03.2002
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Collect deposits, payments or fees.
  • Maintain financial or account records.
  • Discuss goods or services information with customers or patrons.

Cashier

Publix Supermarket
11.1997 - 02.2001
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Stocked, tagged and displayed merchandise as required.

Education

GED -

Gaither High School
Tampa, FL
05.1997

Skills

  • Accurate money handling
  • Punctual and Reliable
  • Energetic and Enthusiastic
  • Interpersonal Skills
  • Flexible Schedule
  • Customer Service
  • Problem-Solving
  • Team Collaboration and Leadership
  • Coordinating Daily Operations
  • Decision-Making

Websites

Assessments

Work style: Reliability, Proficient, 02/01/23, Tendency to be reliable, dependable, and act with integrity at work, Proficient

Timeline

Shift Manager

KBP Foods
09.2023 - Current

Merchandiser/Cleaner

Shiftsmart
04.2022 - 08.2023

Cashier/Customer Service

Sprint Food Stores
01.2022 - 02.2022

Customer Service/Key Holder

Dollar General
10.2021 - 12.2021

Cashier/Customer Service

Circle K
06.2021 - 07.2021

Customer Service Representative

GE Capital
03.2002 - 08.2004

Customer Service Representative

Capital One
02.2001 - 03.2002

Cashier

Publix Supermarket
11.1997 - 02.2001

GED -

Gaither High School

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Corey Whitley