Summary
Overview
Work History
Education
Skills
Timeline
Generic

Corey Williamson

New Castle,DE

Summary

Dynamic Grounds Manager at Hilton Wilmington Christiana with expertise in landscape management and performance improvement. Successfully enhanced team productivity through training initiatives and established safety protocols, significantly reducing workplace accidents. Proven ability to manage budgets effectively while fostering a collaborative work environment that promotes growth and excellence.

Professional in hospitality management with significant experience in maintaining high standards of cleanliness and guest satisfaction. Skilled in team collaboration, staff training, and operational efficiency. Adept at adapting to changing needs and ensuring smooth operations. Known for strong leadership, problem-solving, and attention to detail.

Overview

36
36
years of professional experience

Work History

Director of Housekeeping

Hilton Wilmington Christiana
04.2004 - Current
  • Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
  • Collaborated with human resources to refine recruitment strategies for the housekeeping department, attracting top talent and reducing time-to-fill open positions.
  • Promoted a culture of continuous learning among housekeeping staff through ongoing training initiatives tailored to individual needs and skill levels.
  • Established effective quality control measures, consistently monitoring performance metrics to identify areas requiring improvement or adjustment.
  • Championed environmental sustainability efforts within the department by adopting eco-friendly cleaning practices and reducing energy consumption where possible.
  • Streamlined inventory management processes, reducing waste and ensuring consistent availability of necessary supplies.
  • Developed strong working relationships with vendors, negotiating favorable terms for supply contracts and service agreements.
  • Enhanced communication between housekeeping staff and other departments, fostering a collaborative work environment that improved overall hotel operations.
  • Increased team productivity by effectively delegating tasks and setting clear expectations for each staff member''s role within the department.
  • Implemented staff recognition programs to boost morale and acknowledge exceptional performance, contributing to a motivated and engaged workforce.
  • Implemented regular performance evaluations for staff members, identifying areas for improvement and providing constructive feedback for personal development.
  • Managed budget allocation for the housekeeping department, optimizing resource utilization while maintaining high-quality services.
  • Coordinated scheduling and staffing to accommodate fluctuating occupancy rates, maximizing efficiency and minimizing labor costs.

Grounds Manager

Hilton Wilmington Christiana
01.2005 - Current
  • Managed vendor relationships for sourcing materials, equipment, and services needed for grounds maintenance tasks.
  • Boosted team productivity by providing ongoing training and support to groundskeeping staff.
  • Preserved the health of trees, shrubs, and flowers through proper fertilization techniques and pest control measures.
  • Enhanced landscape aesthetics by designing and implementing effective grounds management plans.
  • Coordinated snow removal efforts during winter months to ensure safe access to facilities for all visitors.
  • Improved safety on the property by regularly inspecting and maintaining walkways, lighting, and signage.
  • Maintained a well-groomed appearance of the grounds by scheduling regular mowing, trimming, and pruning tasks.
  • Established and enforced safety protocols for the groundskeeping team, reducing workplace accidents and promoting a safe work environment.

Executive Housekeeper

Residence Inn by Marriott
11.1989 - 04.2004
  • Maintained excellent relationship with cleaning staff while merging lines of communication with front desk employees to achieve timely execution of cleaning duties.
  • Developed and implemented effective training programs for new hires, resulting in a well-prepared and competent staff.
  • Increased productivity levels by implementing time-saving strategies such as enhanced scheduling methods or task prioritization techniques.
  • Conducted regular inspections of guest rooms and common areas, ensuring adherence to established quality standards.
  • Inspected facility cleaning and maintenance to prevent mistakes and maintain quality service.
  • Managed budgets for labor, supplies, and equipment, optimizing resource allocation while maintaining service excellence.
  • Regularly reviewed performance metrics to identify potential areas for improvement in both individual staff members'' performances as well as overall departmental efficiency.
  • Reduced staff turnover by creating an inclusive work environment that fostered teamwork and open communication among employees.

Education

Accounting And Business Administration

Goldey Beacom Community College
Wilmington

Skills

  • Computer skills
  • Grounds maintenance
  • Vehicle maintenance
  • Waste management
  • Snow removal
  • Garden design
  • Pest control
  • Outdoor lighting
  • Landscape management
  • Performance improvement
  • Budget management

Timeline

Grounds Manager

Hilton Wilmington Christiana
01.2005 - Current

Director of Housekeeping

Hilton Wilmington Christiana
04.2004 - Current

Executive Housekeeper

Residence Inn by Marriott
11.1989 - 04.2004

Accounting And Business Administration

Goldey Beacom Community College

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Corey Williamson