Corey Wondra
Dodge Center,MN
Summary
Dynamic operations and business development leader with over 10 years of experience in retail, sales, and field service. Proven ability to exceed company goals through high energy, motivation, and a get-it-done attitude. Skilled in customer service, communication, and relationship building. Tech-savvy with expertise in troubleshooting, installation, and utilizing Microsoft Office and Excel. Passionate about teaching and guiding teams to success in a rapidly evolving tech landscape. Adept at creating a positive company culture and driving business growth.
Overview
9
9
years of professional experience
1
1
Certificate
Work History
Business Development Executive
EliteHire Solutions
Tempe, AZ
01.2023 - Current
- Perform various business development and recruiting activities for a startup staffing agency.
- Collaborate with sales team members to identify target markets and develop sales strategies.
- Establish strong relationships with key decision makers within client organizations.
- Maintain a database of contacts from prospective clients for future follow-ups.
- Participate in meetings with senior executives to discuss strategic objectives related to business development initiatives.
- Manage daily presence in social networking sites including LinkedIn, Facebook, Instagram.
- Generate leads through social media activities.
- Source and screen potential candidates for open positions.
- Review resumes, conduct phone screens, and manage candidate pipelines.
- Maintain Applicant Tracking System records of all applicants
- Manage and utilize proprietary CRM to maintain business development activities.
- Collaborate with hiring managers to understand position requirements.
Appliance & TV Repair Technician
Best Buy
Rochester, MN
05.2018 - Current
- Consistently exceeded metrics and achieved the highest upsell performance in my territory, with peak upsells exceeding $100,000 against a target of $12,000.
- Provide exceptional customer service by delivering a superior educational experience on appliance maintenance and repair for all brands and models.
- Provide team leadership for a highly busy retail store, offering support on multiple tasks as required.
- Conduct training sessions for new hires on white glove servicing as well as advanced installs.
- Provide real-time problem solving for both a store and a team, effectively managing an intense route of advanced installation, repair, and troubleshooting in the ever-evolving tech world.
- Demonstrate the ability to multitask efficiently while maintaining an organized, successful route and leading a high-performing team in making recommendations and facilitating growth.
- Demonstrate a commitment to team success and personal growth through continuous dedication and going the extra mile.
Home Theater Installer
Best Buy
Rochester, MN
01.2019 - 01.2022
- Delivered top-notch technical assistance, effectively installing and educating clients on the use of diverse technology solutions.
- Gained experience in construction, mechanical, and electrical work while meeting all necessary licensing requirements.
- Ensured consistent communication with clients and stores through timely updates.
- Successfully oversaw inventory management.
- Advised customers on products and services, enhancing customer experience.
- Exceeded expectations in providing exceptional home tech solutions, showcasing expertise in sales, installation, troubleshooting of various devices - from computers to smart home systems and beyond.
- Established new industry standards for client satisfaction levels at home.
- Stepped into the Appliance Technician position for personal growth and acquisition of new knowledge.
Delivery Expert/Customer Service Representative
Best Buy Geek Squad
Rochester, MN
03.2018 - 02.2019
- Consistently surpassed performance metrics, establishing myself as the highest-ranking Delivery Experience agent in the territory.
- Performed delivery, installation, and various fulfillment duties with a primary emphasis on appliances.
- Advised customers effectively to enhance their overall experience with products and services.
- Transitioned into Home Theater Installer due to passion for technology.
Retail Marketing & Sales Associate
Canon
Rochester, MN
11.2015 - 02.2018
- Consistently exceeded monthly quotas as a top-performing sales consultant in my territory, maintaining a consistent ranking of #2.
- Consistently met or exceeded sales quota by successfully selling one printer per hour despite facing a challenging market with lower store volume.
- Established relationships with other Best Buy vendors to provide the best customer experience
- Worked closely with Best Buy managers to enhance seasonal sales performance.
Education
Certification in Nursing Assistant -
Riverland Community College
01.2008
High School Diploma -
Lyle High School
Lyle, MN01.2007
Skills
- Lead Generation
- Market Penetration
- Vendor Management
- Work force management
- Partnership management
- Account Servicing
- Revenue Generation
- Customer Acquisition
- Pipeline Management
- Territory Management
- Staff Management
- Marketing
- Territory Growth
- Business Development
Certification
- Power Limited Technician (PLT) - 01/2024
- Annual PLT Training - 01/2024
Affiliations
Self-Employed Personal Trainer
- Client Motivation: Inspire healthier lifestyles through diverse fitness and diet techniques.
- Quality of Life Promotion: Advocate disciplined eating and consistent exercise for improved well-being.
- Coaching and Mentoring: Guide clients to achieve their health and fitness goals.
- Customized Meal Plans: Develop tailored meal plans to fit individual needs and goals.
- Personalized Routines: Create specific fitness routines based on clients' schedules and objectives.
Timeline
Business Development Executive
EliteHire Solutions
01.2023 - Current
Home Theater Installer
Best Buy
01.2019 - 01.2022
Appliance & TV Repair Technician
Best Buy
05.2018 - Current
Delivery Expert/Customer Service Representative
Best Buy Geek Squad
03.2018 - 02.2019
Retail Marketing & Sales Associate
Canon
11.2015 - 02.2018
Certification in Nursing Assistant -
Riverland Community College
High School Diploma -
Lyle High School
Accomplishments
Top Double Repair and Installation - 01/01/23
- Set new performance standards for home appliance repairs in first year.
- Led team training and development for in-store and field managers and agents.
- Achieved top-performing service agent status.
- Successfully learned and executed appliance and TV repairs.
- Generated a year's worth of wages through in-home installations.
Personal Information
Relocation: Anywhere
Awards
Top Double Repair and Installation, 01/01/23, In my first year in an incredibly demanding role I set a new standard for a service tech in home for appliance repairs I was a top performing service agent where I lead a team through training and development. I provided training for in store managers as well as field managers and agents, while learning a new trade for appliance and tv repairs. Sold entire wage for a year in home as an installation tech.
Similar Profiles
Lisa DanielsLisa Daniels
Support Coordinator at Unique Support Solutions/Next Steps Solutions /Personal Support SolutionsSupport Coordinator at Unique Support Solutions/Next Steps Solutions /Personal Support Solutions
Elizebeth GhilbertElizebeth Ghilbert
Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)Sr Software Engineer at P Square Toll Solutions India Pvt Ltd / Seeroo IT Solutions (P Square Solutions LLC – Contractor)
Shannon RousseauShannon Rousseau
Dietetic Technician, Registered at Continuing Healthcare Solutions/Dietary SolutionsDietetic Technician, Registered at Continuing Healthcare Solutions/Dietary Solutions
John RaichertJohn Raichert
Steel Worker at McNeilus SteelSteel Worker at McNeilus Steel
Adam Anderson, LSWAdam Anderson, LSW
Special Education Teacher/Behavioral Interventionist at Triton School DistrictSpecial Education Teacher/Behavioral Interventionist at Triton School District