Corey Young
San Marcos,TX
Summary
My objective is to obtain a business position in which I can utilize my experience, communication, and analyzation skills to attain a professional position to ensure my employer’s success. I am seeking a relationship of business that offers optimism in learning, and opportunities to grow within the organization’s levels of superiority. I'm a seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. I'm also a diligent worker with strong communication and task prioritization skills.
Overview
11
11
years of professional experience
Work History
Texas Works Advisor I
Texas Health and Human Service Commission
04.2024 - Current
- Used computer-aided guidance packages such as skills assessment tools, career planners, psychometric tests, and personal inventories to assist clients in determining strengths and weaknesses.
- Selected qualified applicants to refer to employers for possible job placement purposes.
- Sorted out jobs relevant to interests of candidates to forward information to candidates.
- Wrote job orders from employers to record accurate description of required job duties, working hours and wages.
Assistant Manager/ Temporary General Manager
Leslie's Pool Supplies
01.2022 - 02.2024
- Reviewed sales and gross profit report to assess company efficiency.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Monitored security to protect employees, customers and property.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Lead Field Service Technician
Spectrum
01.2021 - 01.2022
- Maintenance Assistance, Repairing towers, Tech installation, Upgrade satellite TV/Internet systems
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Enacted successful repairs by applying technical skills and operations knowledge.
- Worked with diverse types of weather and ground conditions.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Trained and guided new technicians to equip with skills and knowledge needed to efficiently perform work.
- Demonstrated to customers proper methods for operating equipment after it had been installed.
Warehouse Associate
Amazon Fulfillment Center
06.2020 - 03.2021
- Pick, Count, Stow Assistance, Tote Runner
- Prepared and checked outbound shipments for accuracy.
- Operated manual and electric pallet jacks to move merchandise.
- Pulled orders quickly to maintain demanding productivity goals.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
GM Associate | Sales Associate
Target Corp
04.2019 - 02.2020
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Maintained ethical and positive working environment to reduce turnover and promote high retention rates.
- Upheld company policies and implemented standards fairly.
- Maintained extensive knowledge of company products and services.
Lead Barback | Busser
Twin Peaks
06.2018 - 03.2019
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Coordinated with servers and bartenders to maintain smooth operation of bar area.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Arranged tables and chairs for special occasions and events.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
- Assisted with bussing tables and cleaning up spills.
- Established rapport with customers by providing friendly and attentive service.
Lead Front Desk Clerk | Night Auditor
Days Inn & Suites
03.2018 - 06.2018
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Responded swiftly to room requests and other inquiries made via establishment website, email, or phone.
- Liaised with housekeeping and maintenance staff to address requests and complaints made by guests.
- Maintained clean and organized front desk areas to uphold polished company image.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.
- Investigated auditing discrepancies by reconciling cash drop and credit card transactions.
Lead GM Associate | Sales Associate
Walmart
08.2016 - 11.2017
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Collaborated with cross-functional teams to develop innovative solutions.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Consistently lifted materials weighing as much as 100 pounds.
- Operated forklift to safely move and safeguard stock and supplies in warehouse.
- Loaded, unloaded, and moved material to and from storage and production areas.
Kyle Field Game Day, Concessions Cashier
Express Employment
10.2016 - 11.2016
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Monitored inventory and notified management of deficiencies or shortages.
- Accurately operated cash register to process customer payments.
- Adhered to alcohol service policies and procedures.
- Developed solutions for observed deficiencies, garnering widespread customer appreciation.
Grounds Maintenance Supervisor
McComb Properties
06.2013 - 06.2016
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Directed and supervised construction of fences, decks and other outdoor structures.
- Loaded and unloaded landscaping equipment and materials safely.
- Supervised team member performance to meet client deadlines and requirements.
Education
No Degree - Music Hardware/Software Production
Sam Houston State University
05.2019
No Degree - Kinesiology
Blinn College
12.2017
High School Diploma -
Liberty Highschool
06.2016
Skills
- Business Intelligence
- Swift learning Capabilities
- Peak Reliability
- Viable Efficiency
- Advertising Techniques
- Project Management
- Team Leadership
- Business Analysis
- Customer Relationships
- Store Operations
- Problem Anticipation and Resolution
- Manage Employees
Timeline
Texas Works Advisor I
Texas Health and Human Service Commission
04.2024 - Current
Assistant Manager/ Temporary General Manager
Leslie's Pool Supplies
01.2022 - 02.2024
Lead Field Service Technician
Spectrum
01.2021 - 01.2022
Warehouse Associate
Amazon Fulfillment Center
06.2020 - 03.2021
GM Associate | Sales Associate
Target Corp
04.2019 - 02.2020
Lead Barback | Busser
Twin Peaks
06.2018 - 03.2019
Lead Front Desk Clerk | Night Auditor
Days Inn & Suites
03.2018 - 06.2018
Kyle Field Game Day, Concessions Cashier
Express Employment
10.2016 - 11.2016
Lead GM Associate | Sales Associate
Walmart
08.2016 - 11.2017
Grounds Maintenance Supervisor
McComb Properties
06.2013 - 06.2016
No Degree - Kinesiology
Blinn College
High School Diploma -
Liberty Highschool
No Degree - Music Hardware/Software Production
Sam Houston State University
Similar Profiles
KARINA MARINKARINA MARIN
Community Care Worker at Texas Health And Human Service CommissionCommunity Care Worker at Texas Health And Human Service Commission
Edith RodriguezEdith Rodriguez
Bilingual CSR at Texas Health and Human Service CommissionBilingual CSR at Texas Health and Human Service Commission
James HairJames Hair
Financial Examiner III at Texas Health And Human Service CommissionFinancial Examiner III at Texas Health And Human Service Commission