Responsible steward with several years of experience and top-notch skills in customer service and task prioritization. Talented professional works successfully in both team and solitary roles. Ready to take on new challenges and learn new skills.
Overview
15
15
years of professional experience
Work History
Kitchen Steward
Exact Sciences Laboratories
Madison, WI
06.2024 - Current
Contributed to team efforts by accomplishing related tasks as needed to support kitchen operations.
Developed great team spirit with other personnel by pitching in and helping with task completion.
Adapted to various roles within the kitchen and dining area, demonstrating flexibility and teamwork.
Lead Merchandiser
Frank Beverage Group
Middleton, WI
04.2023 - 06.2024
Offered training and support to keep team members motivated and working toward objectives.
Fostered positive employee relationships through communication, training and development coaching.
Delegated daily tasks to team members to optimize group productivity.
Retail Specialist
Frank Beverage Group
Middleton, WI
09.2017 - 06.2024
Merchandised stores to showcase promotional items and increase sales.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Ensured that all of the delivery's are put away properly and efficiently.
Recommended merchandise to customers based on needs and preferences.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Room Service Server
Pfister Hotel
Milwaukee, WI
01.2012 - 06.2020
Took telephone orders, billed items to rooms and communicated orders to kitchen.
Delivered pleasant guest experiences with friendly service and caring demeanor.
Plated food and assessed plate presentation to maintain highest standard of food quality.
Assessed quality of food and beverage products prior to delivery.
Resolved guest concerns and issues quickly and effectively.
Cook
Milwaukee Yacht Club
Milwaukee, WI
05.2010 - 01.2012
Maintained consistent quality and high accuracy when preparing identical dishes every day.
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
Interacted effectively with waitstaff regarding special orders for customers, including those with food allergies and gluten intolerance.
Education
Bachelor of Science - Hospitality Administration And Management
UW Stout
Menomonie, WI
12.2012
Skills
Process improvement
Team management
Customer service
Problem resolution
Organization
Inventory management
Timeline
Kitchen Steward
Exact Sciences Laboratories
06.2024 - Current
Lead Merchandiser
Frank Beverage Group
04.2023 - 06.2024
Retail Specialist
Frank Beverage Group
09.2017 - 06.2024
Room Service Server
Pfister Hotel
01.2012 - 06.2020
Cook
Milwaukee Yacht Club
05.2010 - 01.2012
Bachelor of Science - Hospitality Administration And Management
UW Stout
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