Corey J. Brooks
Weymouth,United States
Summary
Knowledgeable and experienced Case Manager. Experienced in coordinating care for a wide range of individuals. Proactive and resourceful with strong knowledge of community resources. Effective communicator with passion for helping others.
Overview
15
15
years of professional experience
Work History
RAP Human Service Coordinator
Department Of Mental Health
Boston, MA
07.2022 - Current
- Collaborates with the clinical and medical staff to establish client’s aftercare needs and provides follow-up on services; participates in team and discharge meetings.
- Creates service/support plans and goals for rehabilitation, stabilization, and delivery of services; supports clients through completion of services.
- Meets with clients on the unit and in the community on a regular basis to continue to provide support for community living needs, medical, psychiatric and rehabilitation services and other support services.
- Partners with clinical and medical staff to assess/determine the clinical and rehabilitative services needed by clients; refers to and arrange needed services and provides direct services on an interim basis.
- Schedules and coordinates meetings to assist with preparing service/support plans and crisis prevention plans.
- Monitors clients’, guardian’s, and family’s response to services; determines the effectiveness of services, arranges for and coordinates crisis intervention for individuals receiving services.
- Provides clients with professional comprehensive interdisciplinary social services, including casework and service placements, and provides consultation to other community, public, or private agencies.
- Recommends and refers to services relating to substance treatment services, benefits, housing, education, and employment.
- Conveys information and explains options to clients with varying expectations, needs, cultures, and languages and assists them in determining their best methods or actions.
- Participates in staff meetings, case conferences, educational conferences, and mandatory trainings to enhance professional and personal growth.
- Accompanies clients to appointments, court appearances, programs, and medical appointments; and assist as needed
HIV Medical Case Manager
Harbor Health Services Inc.
12.2021 - 07.2022
- Assisted clients in enrolling and re-engaging in appropriate medical care through HDAP and Ryan White Programming.
- Collected demographic information to accurately complete CDC HIV report forms.
- Enhanced engagement in care by assembling appointment charts and completing patient reminder calls.
- Identified and developed client-directed treatment plan to monitor ongoing goal achievement.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
Case Management Assistant Triage Coordinator
Boston Public Health Commission
07.2020 - 12.2021
- Responsible for assessment, referral, and placement services to NEW homeless guests entering emergency shelter as staff of Front Door Triage and Assessment Department.
- Completes triage assessment on new shelter guests to determine immediate level of need and assertively move guests on quick path out of shelter by implementing diversion plan or making referral to housing department.
- Provides education and information on alternative options to emergency shelter.
- Refers individuals to detox, and substance abuse treatment programs as needed.
- Works closely with Social Work Department to ensure that clients presenting with acute mental health symptoms are assessed for most appropriate services and/or referral.
- Facilitates referral to health services for medical care as appropriate.
- Provides crisis intervention and supportive counseling to new shelter guests.
- Works closely with internal departments in order to coordinate and facilitate services.
- Develops and maintains referral sources for homeless guests by establishing contacts and working in collaboration with area social services agencies.
- Maintains case management records and files, including HMIS.
- Served as case coordinator, assuming responsibility for complex, high-volume assignments and guiding endeavors to successful completion.
Overnight Supervisor
Pine Street Inn
07.2019 - 07.2020
- Plans, organizes, and oversees all personnel and programs related to Shattuck Shelter in accordance with Pine Street Inn's philosophy and mission.
- Provide team leadership, direction, and supervision including hiring, training, evaluating, and discipline full time, part time, relief and temporary staff.
- Provide training and access to internal and external resources. Conduct weekly staff meetings.
- ·Assist guests in rapid rehousing and rehabilitation programs
- ·Supervised five staff members on any given shift.
Security Officer
New England Baptist Hospital
03.2018 - 07.2019
- Performed various safety tours of building.
- Report to medical emergencies.
- Write detailed reports on incidents, medical codes, and variety of issues regarding hospital protocol.
Campus Safety Officer Supervisor
Massachusetts College Of Pharmacy And Health Sciences
12.2013 - 09.2017
- CSO and Parking Supervisor.
- Conducted various safety tours of campus.
- Checked Student and Faculty ID's while entering premises.
- Conducted numerous investigations. Including thefts, break-ins, and domestic disputes.
- Worked closely with school administration to strengthen policies and provide efficient solutions to ongoing issues.
- Worked with Resident's Life for on campus students to provide safe and manageable living.
- Conducted and filed incident reports.
Senior Peer Leader
Harbor Health Services Inc.
06.2009 - 09.2014
- HIV testing and counseling at Neponset Health Center, Geiger Gibson Health Center, and Andrew House Detox.
- In charge of Sticker Shock and Park Safety Audits.
- Data entry.
- Training Junior Peer Leaders on activities promoted by our Community Programs and Dorchester Substance Abuse Coalition departments.
- Participate in various activities promoted by Community Programs Department and Dorchester Substance Abuse Coalition.
- Activities include mobile outreach, prevention education programs, facilitating workshops, support groups, and providing information to health care and social services.
- Awarded Mary-Ellen Zepatta Award: Outstanding Patient Advocacy.
Education
Master of Social Work - Social Work
University of Massachusetts - Boston
Boston, MA05-2022
Bachelor of Arts - Psychology
University of Massachusetts - Boston
Boston, MA01-2020
Skills
- Organization and Time Management
- Dependable and Responsible
- Good Telephone Etiquette
- Team Building
- Proficient in Microsoft Office
- Proficient with CCTV Systems
- Data entry
- Patient Advocacy
- Safety/Security
- Social services
- MPTC Reserve Police Academy Graduate
- CPR Certified
- First Responder Certified
- HIV/Hepatitis C Testing and Counseling Certified
Timeline
RAP Human Service Coordinator
Department Of Mental Health
07.2022 - Current
HIV Medical Case Manager
Harbor Health Services Inc.
12.2021 - 07.2022
Case Management Assistant Triage Coordinator
Boston Public Health Commission
07.2020 - 12.2021
Overnight Supervisor
Pine Street Inn
07.2019 - 07.2020
Security Officer
New England Baptist Hospital
03.2018 - 07.2019
Campus Safety Officer Supervisor
Massachusetts College Of Pharmacy And Health Sciences
12.2013 - 09.2017
Senior Peer Leader
Harbor Health Services Inc.
06.2009 - 09.2014
Master of Social Work - Social Work
University of Massachusetts - Boston
Bachelor of Arts - Psychology
University of Massachusetts - Boston
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