COREY L HAFER
Relationship Manager
Blair,Nebraska
Summary
21+ years of experience at CSI and 27+ years working with banks and banking software has provided a depth of knowledge and insight into what banks require to be successful and how CSI can help prospective customers achieve those goals.
Overview
28
28
years of professional experience
4
4
years of post-secondary education
Work History
Relationship Manager
Computer Services, Inc
Lincoln, NE
08.2006 - Current
- Managing and growing the relationship of CSI with current customers utilizing a “service first” model
- Sales to existing customers of all CSI products including data analysis, demonstrations, proposals and contracts
- Consistently Top 5 in cross selling to existing CSI Customers
- Enterprise Contract Renewal Negotiations
- Documentation and input of cross sales and other information into enterprise Customer Relationship Management database
- Researched current trends to identify prospective product needs of existing customers.
- Worked with clients to address and respond to client and partnership management issues.
- Developed customer relationships with newly implemented banks.
- Gave exciting presentations to prospects and leads in effort to build business opportunities.
- Monitored issues carefully and reached out to customers to provide immediate resolution and maintain satisfaction.
- Planned and attended meetings with clients to cultivate and grow partnerships and opportunities.
Implementation Specialist
Computer Services, Inc
Lincoln, NE
02.2001 - 08.2006
- Conversion and Implementation of LNS application accounts from various core banking products to CSI Enterprise Banking.
- Scheduled and facilitated customer meetings to CSI Enterprise Banking.
- Performed in-depth data review of information for accuracy and completeness.
Marketing Support Coordinator
Information Technology, Inc
Lincoln, NE
01.1994 - 02.2001
- Assisted Business Development Directors with RFP
- Product Demonstrations
- Contract Generation
- Product Subject Matter Expert across all lines of business
Education
Bachelor Degree - Business Administration: Management And Marketing
Wayne State College
Wayne, NE 09.1989 - 12.1993
Skills
Sales
Customer Relationship Management
Proposals and Contract
Business Development
Negotions
Documentation
Timeline
Relationship Manager
Computer Services, Inc
08.2006 - Current
Implementation Specialist
Computer Services, Inc
02.2001 - 08.2006
Marketing Support Coordinator
Information Technology, Inc
01.1994 - 02.2001
Bachelor Degree - Business Administration: Management And Marketing
Wayne State College
09.1989 - 12.1993