COREY M. HOFFMAN
Parrish,FL
Summary
Motivated professional with expertise in building rapport, handling objections, and achieving successful outcomes that drive revenue growth and cost reduction. Experienced in customer service and sales, adept at building strong customer relationships and understanding their needs. Possesses exceptional communication and interpersonal skills to deliver superior customer service.
Overview
18
18
years of professional experience
Work History
District Sales Representative
Cheney Brothers Inc.
Bradenton , FL
2023.09 - Current
- Managed accounts by providing solutions that best fit the customer's needs.
- Researched potential clients, identified decision makers and developed relationships with them.
- Conducted site visits to assess needs, demonstrate products, and recommend strategic solutions for customer requirements.
- Followed up with customer to identify and resolve service, account, or technical issues and maintain satisfaction.
- Maintained accurate records of all sales and prospecting activities.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Generated new sales leads through cold calling and networking activities.
Sales Representative
Speedling Inc
Sun City , FL
2022.06 - 2023.09
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated new leads through networking and attending industry events.
Outside Sales Representative
Brown Foodservice
2020.10 - 2022.07
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Exceeded monthly sales targets and quotas consistently.
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Utilized customer feedback to identify new product opportunities and market trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Area Manager
Performance Foodservice
Somerset, KY
2017.06 - 2020.10
- Circle of Excellence Winner 2018 & 2019
- Prospected and conducted face-to-face sales calls with business executives and directors throughout assigned territory.
- Established new accounts through cold calling and personal visits to potential customers.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Built strong client rapport to establish diversified network of connections.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Achieved or exceeded company-defined sales quotas.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
Sales Representative
Sysco
Louisville, KY
2016.03 - 2017.06
- Actively cold and warm calling potential clients
- Customer AR Management and money collection
- Manage and inspect customers products weekly from time of order shipment to delivery
- Set-up and schedule customer deliveries Served as a Liaison between customer, customer service and logistics., winner based on sales performance, growth and penetration
- Highly skilled in communicating effectively with company buyers, marketers, peers and management
- Customer Retention
- Problem Solving
- Menu breakdown to help customers overhead
- Skilled at suggestive selling innovative ideas to customers
- Planned and organized route within territory to maximize efficiency and time in the field
- Actively cold and warm calling potential clients to get a foot in the door.
- Managed customer accounts to secure customer satisfaction and repeat business.
- Developed and implemented sales strategies to increase profits.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Used customer insights to develop innovative sales strategies to increase sales.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Built relationships with customers and community to promote long term business growth.
- Retained excellent client satisfaction ratings through outstanding service delivery.
Customer Service Representative
Wausau Paper Corporation
Harrodsburg, KY
2012.03 - 2016.03
- Effective management of distributor accounts in AZ, CA, CO, ID, IL, IN, KS, KY, MO, MT, NM, NV, OH, UT, AND WY
- Responsible for new distributor set, processing orders and credits, resolving complaints and deductions, as well as daily reporting
- Served as a liaison between the customer, sales, marketing, pricing, and logistics
- Personally ensured positive relationships with customers by effective communication and timely responses
- Demonstrates ability to work effectively in a team driven atmosphere.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Responded to customer requests for products, services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
Sous Chef
Danville Country Club
2006.05 - 2012.03
- Acted as head chef when required to maintain continuity of service and quality.
- Planned and directed high-volume food preparation in fast-paced environment.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Mentored kitchen staff to prepare each for demanding roles.
- Collaborated with staff members to create meals for large banquets.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
- Monitored food and labor costs to verify budget targets were met.
- Led daily staff meetings to communicate expectations and review safety procedures.
- Assisted with menu development and planning.
- Worked closely with front-of-house staff to facilitate excellent customer service.
- Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
- Set up and broke down kitchen for service.
Education
High School Diploma -
Boyle County High School
Danville, KY05.2007
Skills
- Sales Pipeline Management
- Cold-calling
- Customer Relationship Building
- Territory Management
- Organizational Skills
- Processing payments
- Time management abilities
- Professionalism
- Effective Communication
- Account Servicing
- Order Processing
- Self Motivation
- Effective customer upselling
- Full-cycle sales process
- Multitasking
- Problem-solving abilities
- Attention to Detail
- Active Listening
- Contract Negotiation
Accomplishments
- Circle of Excellence Winner 2018 and 2019
Timeline
District Sales Representative
Cheney Brothers Inc.
2023.09 - Current
Sales Representative
Speedling Inc
2022.06 - 2023.09
Outside Sales Representative
Brown Foodservice
2020.10 - 2022.07
Area Manager
Performance Foodservice
2017.06 - 2020.10
Sales Representative
Sysco
2016.03 - 2017.06
Customer Service Representative
Wausau Paper Corporation
2012.03 - 2016.03
Sous Chef
Danville Country Club
2006.05 - 2012.03
High School Diploma -
Boyle County High School
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