Corey Scott

As the Assistant Director of Medical Services at CMBH, I maintain high standards of patient care and safety. I oversee the management of staff and the implementation of policies that prioritize the safety and well-being of all patients. This involves ensuring that the healthcare team is well-informed and up-to-date with the latest medical guidelines and practices. Additionally, I organize and lead in-service educational programs for staff, when new developments and guidelines are available. These programs are not only aimed at educating the staff but also at improving patient outcomes and overall experience. Maintaining this level of leadership and expertise in these areas are important for maintaining the excellence and efficiency of care at California Medical.

• Develop and implement strategies to improve patient satisfaction and quality of care
• Coordinate with insurance providers to ensure accurate billing and reimbursement for medical services provided at California Medical Behavioral Health.
• Stay informed about industry trends and best practices related to medical services and healthcare management
• Collaborate with other healthcare organizations and agencies to strengthen partnerships and enhance the overall quality of care and services provided at California Medical Behavioral Health
• Develop and implement strategies to optimize staff productivity and efficiency in delivering medical services at California Medical Behavioral Health.
• Identify opportunities for process improvement and implement changes to maximize efficiency in the medical services department at California Medical Behavioral Health.
• Develop and implement strategies to improve the coordination and communication between different departments within California Medical Behavioral Health, ensuring seamless patient care and efficient operations.

• Managed the life cycle of investigational products (IP), including receiving, preparing, dispensing, and counseling

• Collaborated closely with providers, study coordinators, and the rest of the CTS Clinical Care Team

• Ensured regulatory requirements of clinical trials, physical space, and documentation were maintained

• Supervised direct reports supporting the execution of responsibilities

• Served as a resource to CTS investigators in the review and management of research protocols

• Managed record-keeping, shipping, ordering, and inventory activities for clinical trials

• Created research protocol orders

• Ensured compliance with all applicable regulations, laws, and policies related to clinical trials involving investigational or marketed drugs

• Unblinded staff for clinical trials

• Monitored patient safety during trials

• Ensured adequate documentation for the sponsor.

• Ensure the accurate and efficient management of investigational products throughout the clinical trial process, from receiving to dispensing and counseling.
• Assisted in developing and implementing standard operating procedures (SOPs) for handling and storing investigational products, ensuring compliance with regulatory requirements and best practices.
• Conduct medication reconciliation to ensure patient safety and optimize medication therapy during clinical trials
• Oversaw inventory management processes within the pharmacy department, ensuring accurate tracking of medications for regulatory compliance purposes.

• I act as a liaison between doctors, nurse practitioners, and patients in overseeing the delivery of TMS treatment for patients suffering from various behavioral health issues.
• TMS care model workflows, patient monitoring practices, and internal systems for measuring and improving quality of care.
• Beyond coordinating patient care, I take a primary role in the consultation and assessment processes, offering psychoeducational information to patients and families unfamiliar with TMS treatment and focusing on providing an enjoyable and healing patient experience.
• Develop and implement clinic-wide TMS treatment protocols and procedures.
• Speak with patients and families regarding TMS treatment, educating them about procedures.
• Carry out equipment positioning and maintenance for treatment sessions.
• Observe patients during TMS treatment sessions, alerting the treating physician if and when necessary.
• Adequate documentation of all client paperwork into EMR systems.
• Train and lead the TMS treatment team to foster a culture of respect for patients, families, and other team members and excellence in care.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
• Managed and motivated employees to be productive and engaged in work.
• Cross-trained existing employees to maximize team agility and performance.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Accomplished multiple tasks within established timeframes.
• Established team priorities, maintained schedules and monitored performance.
• Managed daily operations while overseeing multiple locations (Chula Vista, Santee, Oceanside and National City) to foster increased productivity.

• I assisted with policy development and ensured the facility maintained compliance with Title 9 and State DHCS Standards.
• I also worked with psychiatry and medical directly to manage all levels of care from Detox, RTC, PHP, IOP, OP clients through their recovery journey.
• Enhanced patient care by implementing evidence-based medical practices and protocols.
• Streamlined clinical operations for improved efficiency and outcomes for patients.
• Collaborated with multidisciplinary teams to develop comprehensive treatment plans, resulting in better patient outcomes.
• Established strong relationships with community partners to expand healthcare services and resources available to patients.
• Oversaw regulatory compliance efforts within the department, successfully passing all inspections without incident.

• Ensured proper outcomes and management of behavioral and psych medication, managing lab results
• Monitored medical Detox to ensure safety and appropriate outcomes
• Available daily for individual counseling for all patients in program

• Assist in the development and implementation of clinical protocols and procedures to enhance patient care and safety.
• Collaborate with the Medical Director to develop and implement treatment plans for patients
• Collaborate with the clinical team to develop and implement new strategies for identifying and addressing mental health challenges in patients
• Supervise and evaluate the performance of medical staff to ensure quality patient care
• Provide guidance and support to medical staff in utilizing evidence-based practices for the treatment of substance use disorders.
• Assist in developing and implementing strategies to promote patient engagement and adherence to treatment plans
• Collaborate with the Medical Director to develop and implement strategies for improving patient satisfaction and retention
• Enhanced patient care by implementing evidence-based medical practices and protocols.
• Oversaw regulatory compliance efforts within the department, successfully passing all inspections without incident.

• My responsibilities included EHR implementation and coordinating the converting of 3 rooms of paper charts to digital HL7 files for conversion.
• Trained staff on the use of templates in the new EHR to use appropriate sigs and orders to improve safety and reduce errors.
• Improved patient outcomes by providing medication therapy management and comprehensive pharmaceutical care to diverse patient populations.
• Collaborated with interdisciplinary healthcare teams for optimal patient care and improved treatment outcomes.
• Streamlined medication reconciliation process, reducing medication errors and enhancing patient safety.
• Partnered with physicians and other members of healthcare team to optimize patient care through effective use of medications.
• Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects, and specified use.
• Administered immunizations and met with patients for medication consultations, effectively improving awareness of available health services.
• In addition to the above I also conducted warfarin management, MTM, CCM, CMM, lab monitoring, adherence tracking and monitoring, managing medical detox, managing PAWs, addiction medicine, and HIV/HCV management and treatment while working under a collaborative practice agreement,

• I worked Part-Time in this role as an HIV/HCV Virology Specialist with Community (a division of Walgreens). I have been credentialed with AAHIVP since 2015.
• Educated patients on proper medication use and adherence, leading to improved health outcomes
• Evaluated medication regimens for complex patients, identifying potential drug interactions and devising alternative treatment strategies when necessary.

• As the clinical pharmacy director, I ensured proper outcomes and management of behavioral and psych medication, managing lab results
• I monitored medical Detox to ensure safety and appropriate outcomes, and I was available daily for individual counseling for all patients in the program.
• Monitored office workflow and administrative processes to keep operations running smoothly.

• As the manager of a Health systems Pharmacy, I managed day-to-day operations with an emphasis on specialty pharmacy care
• I provided counseling, dispensing, and education to patients and prescribers regarding complex drug regimens for HIV/AIDS, Chronic Hepatitis B and C, MS, and Oncology.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Consult with Medical Staff to Develop Clinical Programs as well as provide Medication Therapy Services (MTS)
• Provide counseling, dispensing, and education to patients and prescribers regarding complex drug regimens for HIV/AIDS, Chronic Hepatitis B and C, MS, and Oncology
• I Arrange for home care services for patients who require continued care after discharge.
• I Assist patients with obtaining Grants from PANF and co-pay assistance for specialty medications. As well as working closely with the facility and their own assistance programs to ideally have the patient have a zero or as close to zero copays as possible.
• Provide patients with immunizations and health advice.
• I also Served as a Pharmacy Preceptor for ETSU and Creighton Universities Pharmacy Schools

• I was the pharmacy manager at an HIV Specialty Network Pharmacy, which offered delivery and mail service as well
• I drove business/sales through exceptional customer service and detailing.
• Improved patient satisfaction by providing personalized consultations and medication management services.
• Led a high-performing team of pharmacists and technicians to deliver exceptional patient care and service.
• Ensured regulatory compliance by staying current on industry standards and maintaining accurate documentation for audits.
• Optimized workflow processes to reduce turnaround time for prescription fulfillment while maintaining accuracy.
• Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
• Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
• Collaborated with store manager to maintain daily operations.

• I managed delivery and mail services, went out on deliveries, and provided in-home immunizations for a rural community
• I also added compounding services when a local COE closed its compounding department.
• Expanded business opportunities by cultivating partnerships with local medical facilities and organizations.
• Facilitated community outreach events promoting health awareness, education, and preventive measures against various diseases.
• Trained pharmacy interns and newly hired pharmacy technicians.
• Managed pharmacy inventory for optimal product availability and reduced waste.
• Ensured compliance with federal, state, and local regulations by maintaining up-to-date knowledge of pharmacy laws and guidelines.

• I worked as a pharmacy intern at Walgreens, gaining experience in both retail and specialty areas.

• I worked as a pharmacy intern at Walgreens, gaining experience in both a standard retail location and an HIVCOE and Transplant Center Walgreens.

• I enhanced my learning of Walgreens systems in both retail and specialty areas, working under the direction of RXM Brian Carter PharmD.

• I gained 200 hours of community management experience under the direction of Chris Johnson RPh.

• I gained 200 hours of compounding experience under the direction of Amon Samples RPh RXM and Owner Bill McFarland RPh.

• I worked as a pharmacy intern at Kmart.

• I gained 200 hours of clinical, MTM, and volunteering experience under the direction of Gannett Monk PharmD
• I helped organize monthly Heart Club meetings and created marketing materials for their business.

• I enhanced my knowledge of acute care internal medicine under the direction of Heather Cornett PharmD
• I gained experience in Vanc dosing, aminoglycoside dosing, SOAP notes, and more.

• I passed with honors and gained experience in institutional inpatient pharmacy involving dosing medications based on labs
• I also worked in the satellite ER pharmacy, dispensing medication quickly and thinking quickly about what the surgeon and doctors needed.

• I gained 200 hours of home infusion education, both hands-on and text
• I participated in phone consults with physicians and even made home deliveries of infusion items.

• I passed with honors and gained 200 hours of ambulatory care experience
• I worked in a clinic that utilized pharmacists in a unique way, discussing medications with patients prior to the doctor's visit.

• I worked as a senior certified pharmacy technician, managing inventory and tech scheduling
• I also incorporated Spanish into daily routines to serve the Hispanic population.

• I worked as a certified pharmacy technician at Walgreens.

• I started as a stock boy/cashier and eventually became a pharmacy technician after completing the training and application process.