Cori Escobedo
Santa Barbara,CA
Summary
Seasoned healthcare professional with over two decades of experience, including a pivotal role at Cottage Health. Demonstrates exceptional organizational skills and a proficiency in medical terminology, underpinned by a CCMA certification and bilingual capabilities. Renowned for enhancing patient care through effective team collaboration and a commitment to excellence, with a notable achievement in streamlining patient navigation processes.
Overview
22
22
years of professional experience
3
3
Certification
1
1
Honor role student with perfect attendance
Work History
Patient Navigator Specialist
Cottage Health
Santa Barbara, CA
03.2024 - Current
- Attended team meetings to discuss patient cases and develop individualized care plans.
- Maintained accurate records of patient interactions and outcomes in electronic health record systems.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Accessed programs and set up correct payment strategies based on patient means and needs.
- Completed registration procedures for patients, expertly inputting information to meet provider, facility and legal requirements.
- Collaborated with clinical and administrative staff to meet patient needs.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Coordinated with other departments to ensure efficient workflow processes.
Telecomm/PBX
Cottage Hospital
04.2019 - Current
- I provide customer service, handle calls in an expedient and accurate fashion, and provide customer service in an utmost courteous and pleasant manner
- Provide and implement emergency procedures (code blue, red, pink, etc.).
- Computer systems and knowledge with Epic, Compass, Spok, Microsoft, Acrobat, and Excel.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Recognized by management for providing exceptional customer service.
Administrative Assistant IT and support to CIO
Cottage Health Care Systems
12.2018 - 03.2019
- Provided Full secretarial and Administrative support to IT Director and support to CIO and various coordination task using multiple data, software, purchasing, appointment setting and taking minutes at meetings and various other task
Executive Assistant
Spherion
03.2016 - 12.2018
- Independently performed secretarial and administrative support to the CEO
- Including, but not limited to translating, Human Resources procedures enforced procedures performed ADP Payroll and managed Fiscal Budgeting using QuickBooks
- Performed high level independent judgement and personal initiative when CEO was not available
- Prepared correspondences and memorandums
- Transcribed dictation, maintained a wide range of and variety of clerical duties and timelines
- Maintained accurate and complete records of all union and government employees including work-study students for University of California Santa Barbara
Agency Liaison
Nurse Next Door
07.2011 - 01.2017
- Company Overview: Carmel Home Health
- Established patients' eligibility for care, communicating with families, and interacting with a wide range of staff members, from admissions coordinators to case managers to physicians
- In home care, long-term acute care, hospice, and rehabilitation home or private care environment
- Fill in as needed using my CCMA Certification for assessments and physician assistance
- Carmel Home Health
MedCenter Urgent Care Inc.
12.2002 - 07.2011
- Front office: managed all aspects of front and back office duties to include, but not limited to checking patients in and setting up new and ongoing appointments as well as call for appointment follow up reminders
- All aspect of medical clerical duties to include collecting insurance, insurance prior authorizations, ordering medical supplies and providing professional and medical contributions at with quality and integrity
- Use of Various EMR computer and data programs
- Back Office: To include, but not limited to vital signs, lab draws, autoclaving, urine specimens, distribution of oral as well as injectable medications and vaccines, suture removals, nebulizer treatments
- Preformed X-Ray procedures and developing as needed and various other medical duties to include discharge and after care instructions and set up follow-up by communicating effectively and accurately information given to me by the Physicians
Education
Masters - Health Care Administration
Grand Canyon University
02.2025
A.S. - Radiological Tech
Kaplan College
01.2006
Skills
- Over two decades of experience in the Medical Field including Front and back office from Urgent to Home and Skilled care facilities
- CCMA with a Radiological Tech Background
- Experience and certifications in venipuncture, injections, vital signs, medical terminology, CPR, First aid/wound care, and medication application and distribution
- Bilingual in both English and Spanish written and verbal
- Knowledge of computer systems including Epic, Compass, spoke, Microsoft, Acrobat, Excel
- Can communicate properly and effectively using proper verbal, written, grammar, and spelling skills
- Background using medical terminology and abbreviations
- Confidentiality
- Healthcare
- Medical terminology
- Medical recordkeeping
- Medical billing
- Organizational skills
- Multi-line telephone systems
- Team building
- Organized and detail oriented
- Payment calculation
- Health Care Regulations
- Communicating to patients and families
- Team collaboration
- Professional writing
- Time management
- Decision-making
- Financial needs determination
- Appointment scheduling
- Medical insurance
- Data collection
- Coordinate referrals
- Attention to detail
- Clinical practice operations
- Active listening
- Multitasking Abilities
- Patient intake
- Professionalism
- Gathering information from patients
- Adaptability and flexibility
- Reliability and dedication
- Multitasking capacity
Certification
- CCMA, 12/2004
- Rad-Tech License
- Certification in Venepuncture, injections and ability to administer medication
References
Marcia Nielsen, Park Ranger, Isla Vista Recreation and Park District, 961 Embarcadero Del Mar, Isla Vista, CA, 93117, 06/13/18, Cori has been efficient and able to take on any task given, with a pleasant and helpful attitude.
Affiliations
- Honor role student with perfect attendance
- ERG (BI-POC)
Languages
English
Native language
English
Advanced (C1)
C1
Spanish
Advanced (C1)
C1
References
References available upon request.
Software
Epic
Cottage One
Microsoft
Excel
Cisco
QuickBooks
Interests
Reading
Food Bank Volunteer
Women's League Volunteer
Clothing Distribution and donations to Good Samaritans
Timeline
Patient Navigator Specialist
Cottage Health
03.2024 - Current
Telecomm/PBX
Cottage Hospital
04.2019 - Current
Administrative Assistant IT and support to CIO
Cottage Health Care Systems
12.2018 - 03.2019
Executive Assistant
Spherion
03.2016 - 12.2018
Agency Liaison
Nurse Next Door
07.2011 - 01.2017
MedCenter Urgent Care Inc.
12.2002 - 07.2011
- CCMA, 12/2004
- Rad-Tech License
- Certification in Venepuncture, injections and ability to administer medication
Masters - Health Care Administration
Grand Canyon University
A.S. - Radiological Tech
Kaplan College