Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Cori Hamelink

Pleasant Prairie,WI

Summary

Responsive team leader with a strong sales background and motivational and encouraging style. Talented trainer,problem-solver, and planner takes on routine and complex job functions to promote business success. Well-organized and proactive retail professional with good communication skills and a positive attitude.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Fitness Instructor

YMCA
Racine, WI
09.2022 - Current
  • Delivers advanced or specialized activity instruction to individuals or groups
  • Implements and supported company programs and promotions to generate PT client acquisition for member base penetration
  • Guides students through exercises and postures to optimize safety
  • Creates individual music playlists customized for class
  • Creates and writes workouts using functional movements designed to target muscle groups, increase cardiovascular strength, and accommodate fitness levels
  • Demonstrates proper form and technique for various exercises and stretches.
  • Advised members on proper use of fitness equipment during individual or group sessions.

Retail Sales Associate

Gap Factory
Pleasant Prairie, WI
11.2019 - Current
  • Delegates roles in helping the store stay clean and organized
  • Helps customers navigate the store, complete sales, and process returns
  • Resolves customer concerns using strong communication and conflict management skills
  • Processes payments quickly to keep customer flow moving
  • Rotates stock using clearance markdowns and special sales promotions
  • Handles issues professionally to company standards
  • Assists customers with sales and service needs
  • Informs customers of promotions and special offers to increase sales
  • Keeps store shelves, racks, and bins presentable with resets
  • Greets customers and asks questions to assess needs
  • Maintains customer satisfaction, quickly resolves issues, and offers expert assistance
  • Coordinates with loss and prevention officers to track misplaced and damaged items
  • Drives sales success by building displays and merchandising products
  • Promoted special offers and discounts to encourage additional purchases.
  • Inspected purchased items for defects before handing them over to customers.
  • Demonstrated knowledge of store products and services.
  • Analyzed financial data to identify areas of improvement for profitability.
  • Conducted regular meetings with team members to discuss progress towards objectives.
  • Supervised staff to ensure customer satisfaction and proper performance of duties.
  • Developed strategies for increasing sales and improving customer service.
  • Conducted inventory management activities such as receiving shipments and maintaining stock levels.
  • Monitored store security systems to protect against theft or vandalism.
  • Maintained cleanliness standards throughout the store by delegating tasks to staff members.
  • Oversaw all aspects of merchandising within the store including product placement and display design.
  • Managed daily operations of the store, including opening and closing procedures.
  • Reviewed sales figures regularly to determine staffing needs during peak times.
  • Managed visual merchandising, maintaining standards and elevating customer experience.
  • Supported retail associates to drive quality performance and experiences for guests.

Education

Associate of Applied Science - Culinary Arts

Gateway Technical College
Racine, WI
05-2024

Diploma -

Indian Trail High School
Kenosha, WI
05-2022

Skills

  • Payment processing
  • Order processing
  • Product sales
  • Inventory control
  • Customer needs assessment
  • Retail store operations
  • Cash handling
  • Problem-solving
  • Store opening and closing
  • Customer service
  • Cash register operation
  • Client coaching
  • Motivational leadership
  • One-on-one coaching
  • Visual Merchandising
  • Team Training
  • Staff Management
  • Inventory Control
  • Loss Prevention
  • Cash Management
  • Staff recruitment
  • Customer Service
  • Sales Analysis

Certification

  • Les Mills BodyCombat Certification
  • Les Mills BodyPump Certification
  • Les Mills Shapes Certification
  • ServSafe Manager Certification

Languages

Spanish
Professional

References

References available upon request.

Timeline

Fitness Instructor

YMCA
09.2022 - Current

Retail Sales Associate

Gap Factory
11.2019 - Current

Associate of Applied Science - Culinary Arts

Gateway Technical College

Diploma -

Indian Trail High School

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Cori Hamelink