Cori Holm-Wilson
Moberly,MO
Summary
Proven Correctional Officer at Moberly Correctional Center, adept in emergency response and de-escalation, enhancing facility security and promoting inclusive environments. Skilled in merchandise stocking and customer service from Stater Bros. Market, demonstrating exceptional teamwork and critical thinking. Achieved significant contraband reduction and consistently exceeded sales floor standards.
Overview
7
7
years of professional experience
Work History
Correctional Officer
Moberly Correctional Center
09.2022 - Current
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Escorted inmates to and from cells and appointments.
- Ensured compliance with all applicable federal, state, and local laws, regulations, and policies governing correctional facilities.
- Implemented effective emergency response plans during crises situations, minimizing harm to staff and inmates.
- Responded to emergency situations and de-escalated hostile confrontations.
- Enhanced facility security by conducting regular inspections and addressing potential risks.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Made rounds at specified intervals and conducted head counts and roll calls.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Enforced rules and regulations to maintain order among inmates.
- Prepared, processed and maintained forms, reports, logs, records, and activity journals.
- Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.
- Established positive working relationships and maintained boundaries with resident offenders.
- Demonstrated cultural sensitivity when interacting with diverse populations within the correctional setting, promoting an inclusive environment for all individuals present.
General Merchandiser
Stater Bros. Market
11.2017 - 04.2022
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed inventory levels efficiently, ensuring consistent stock availability for high-demand products.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Stocked shelves to match planogram images and instructions.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
- Stocked designated items on shelves, end caps and displays.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Greeted store customers and discussed needs.
- Helped customers select merchandise by offering multiple product options fitting specific needs.
Education
High School Diploma -
La Quinta High School
La Quinta, CA05.2015
Skills
- First aid training
- Emergency response
- De-escalation techniques
- Conflict resolution skills
- Mental health awareness
- Policy enforcement
- Self-defense tactics
- In-store support
- Merchandise stocking
- Time management
- Cleaning procedures
- Quick learner
- Dependable and reliable
- Goal setting and prioritization
- Customer service
- Decision-making
- Attention to detail
- Organization and categorization
- Critical thinking
- Teamwork and collaboration
- Motivated team player
Accomplishments
Field Training Officer.
Critical Intervention Team (CIT).
Timeline
Correctional Officer
Moberly Correctional Center
09.2022 - Current
General Merchandiser
Stater Bros. Market
11.2017 - 04.2022
High School Diploma -
La Quinta High School
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