Cori Hursey

• CWM and District Talent Coordinator
• Recruiter and Trainer for all open management positions in district
• Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
• Improved customer satisfaction through staff training in customer service and product knowledge.
• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Developed a successful employee retention plan, reducing staff turnover rates significantly.
• Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
• Optimized labor scheduling according to store needs while adhering to budget constraints, maximizing productivity without compromising service quality.
• Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Same Duties as above while managing up to 2 other locations during that time

• DWM and District Talent Coordinator
• All recruiting, hiring, onboarding, and training in district

CWM and Market Trainer and NSO

Same Duties As Above

• Corporate Trainer For New CWMs nationwide
• New Store Opener
• Opened over a dozen stores and closed 3 locations
• Opened/Closed Busch Stadium location from 06-to 23

• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
• Increased employee retention, training staff in effective customer service techniques and product knowledge.
• Collaborated with store manager to develop marketing initiatives that drove traffic and increased brand awareness.