Summary
Overview
Work History
Education
Skills
Timeline
Generic

Cori Jones

Blue Bell,PA

Summary

Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving. Reliable Target offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in customer service and floor areas and flexible with changing business needs. Hardworking Customer Service Cashier bringing hands-on customer service experience. Accomplished at providing prompt and efficient service to in-store patrons and meeting all sales goals. In-depth knowledge of POS software and CRM applications. Reliable customer service offering strong multitasking, problem-solving, and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in register and floor areas and flexible with changing business needs. Dedicated cashier with 3 years of experience in retail establishment. Professional when answering customers' questions and recording order information. Service-oriented with quick delivery of hot food and drinks as a hostess. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and deep knowledge of boutique-type products. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in merchandise and adept at offering every customer upbeat and knowledgeable support. Dedicated and responsible retail professional with demonstrated skills in processing payments, restocking shelves, and promoting sale items. Proficient in register and sales merchandise and adept at offering every customer upbeat and knowledgeable support. Focused sales associate with strong understanding of retail operations. Offering excellent experience in high-volume settings. Highly service-minded and professional with customers and employees alike. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in register POS software and customer service. Skilled at handling register with dedication to efficiency and accuracy. Motivated cashier and with 4 years of experience. Accomplished various tasks daily, including marking prices, stocking shelves with shoes and collecting payments with cash registers. Cheerful when assisting customers and coworkers. Trustworthy and dedicated experience serving customers and operating register. Talented at correctly taking order information and serving to customers quickly. Cheerful when assisting customers with requests and meeting special needs. High-energy offering over 4 years of cashier experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach. Ambitious, career-focused job seeker, anxious to obtain an entry-level manager position to help launch career while achieving company goals. Cashier with over 3 years of successful experience in quick and friendly service. Recognized consistently for performance excellence and contributions to success in Target industry. Strengths in communication and backed by training in register. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.

Overview

5
5
years of post-secondary education
2
2
years of professional experience

Work History

Customer Service Cashier

Target
Plymouth Meeting, PA
09.2019 - 03.2020
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Monitored self-checkout systems and provided assistance or intervention where required.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Handled approximately daily credit and cash transactions for customers with accuracy and speed.
  • Verified deactivation and removal of Electronic Article Surveillance Tags from products at point of sale.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Performed cash, card and check transactions to complete customer purchases.
  • Lifted up to 20 pounds at once and used forklift to move heavier loads.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Operated cash register to record all transactions accurately and efficiently.
  • Learned self checkout and customer service positions and provided backup at key times.
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in [System].

Sales Associate

McCaffrey's Food Market
Blue Bell, PA
08.2019 - 10.2019
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Achieved perfect attendance and on-time record.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.

Retail Sales Associate

Ross Dress For Less
Lansdale, PA
05.2018 - 08.2018
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Helped customers complete purchases, locate items and join reward programs.
  • Used POS system to process sales, returns, online orders and gift card activations.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Greeted customers and helped with product questions, selections and purchases, including in-store and e-service transactions.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Logged reports, expenses, receipts and sales documents into digital database.

Restaurant Hostess

Applebee's Grill + Bar
Lansdale, PA
09.2017 - 04.2018
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Assisted in preparing dining room for special upcoming functions, including decorating and generating and printing out special group menus.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Supervised server balance and monitored table turnover to accurately seat customers.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by [Number]%.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Answered customer questions about hours, seating and menu information.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

Retail Associate

Famous Footwear
Lansdale, PA
05.2017 - 08.2017
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Supported loss prevention goals by monitoring shopper behavior.
  • Promoted offerings by expression passion for company brand, products, services and solutions to customers.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Answered questions about store policies and addressed customer concerns.
  • Logged reports, expenses, receipts and sales documents into digital database.
  • Helped customers complete purchases, locate items and join reward programs.
  • Refunded payments for returned items, processed exchanges and offered store credit to achieve customer satisfaction.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma -

North Penn Senior High School
Lansdale, PA
08.2015 - 06.2018

Equivalent Associate Degree - Criminal Justice And Psychology

Chestnut Hill College
Philadelphia, PA
08.2018 - 05.2020

Skills

    Refund handling

undefined

Timeline

Customer Service Cashier

Target
09.2019 - 03.2020

Sales Associate

McCaffrey's Food Market
08.2019 - 10.2019

Equivalent Associate Degree - Criminal Justice And Psychology

Chestnut Hill College
08.2018 - 05.2020

Retail Sales Associate

Ross Dress For Less
05.2018 - 08.2018

Restaurant Hostess

Applebee's Grill + Bar
09.2017 - 04.2018

Retail Associate

Famous Footwear
05.2017 - 08.2017

High School Diploma -

North Penn Senior High School
08.2015 - 06.2018
Cori Jones