Cori Knapp
Ford Motor Credit Company
Brownstown,MI
31
years of professional experience
Adaptable and proactive Risk Project Specialist recognized for implementing process improvements that enhance operational efficiency. Skilled in managing multiple projects, fostering teamwork, and ensuring alignment with strategic objectives.
Results-driven Risk Project Specialist with proven success in project management, risk assessment, and team collaboration. Adept at streamlining processes, enhancing operational efficiency, and delivering high-quality outcomes.
Detail-oriented professional with extensive experience in risk project management and credit analysis. Known for strong problem-solving abilities and effective communication skills, contributing to successful project execution and stakeholder satisfaction.
Work History
Risk Project Specialist
2 Years- Developed comprehensive project plans, streamlining processes to enhance operational efficiency.
- Analyzed project performance metrics, identifying areas for improvement and implementing solutions.
- Coordinated project timelines, ensuring alignment with strategic goals and stakeholder expectations.
- Facilitated cross-functional team meetings, promoting collaboration and information sharing across departments.
- Developed comprehensive user acceptance test scripts.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
- Established clear lines of communication between all parties involved in projects, preventing misunderstandings or miscommunications from jeopardizing outcomes.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Monitored project progress, identified risks and took corrective action as needed.
- Conducted post-project reviews to identify lessons learned and opportunities for process improvement.
- Enhanced team collaboration by implementing weekly status meetings and open communication channels.
- Established clear communication channels for project updates, keeping all stakeholders informed and engaged.
- Fostered a culture of continuous improvement, encouraging team feedback and implementing suggestions.
- Managed project timelines to accommodate unexpected changes without compromising on deliverables.
- Coordinated cross-functional teams to achieve project objectives and meet deadlines.
- Collaborated with stakeholders to define project scope, goals, and deliverables, ensuring alignment with business objectives.
Credit Bureau Credit Analyst
3 Years 6 Months- Implemented process improvements that increased efficiency in credit assessments and reporting.
- Conducted regular audits of credit files to ensure compliance with regulatory standards.
- Ensured compliance with internal policies and regulatory requirements through diligent documentation of all credit decisions.
- Improved overall portfolio quality, conducting regular reviews of existing accounts and recommending appropriate actions.
- Attended credit-related training and conferences to stay informed about industry trends and developments.
- Streamlined credit analysis processes, leading to more efficient review times and improved risk detection.
- Achieved recognition for outstanding accuracy and diligence in credit analysis, setting benchmark within the department.
- Streamlined data collection and analysis procedures, increasing efficiency and accuracy of credit reports.
- Maintained compliance with applicable regulations and laws governing consumer credit.
- Complied with internal controls and government regulations.
- Created credit policies, processes and procedures to maintain compliance with banking regulations.
Collections Product Owner
6 Years 5 Months- Developed and implemented training programs for new hires, improving onboarding effectiveness.
- Led product backlog prioritization to align development with stakeholder needs.
- Collaborated with cross-functional teams to define product vision and roadmap strategies.
- Facilitated user story creation and acceptance criteria for enhanced product clarity.
- Analyzed market trends and customer feedback to drive feature enhancements and improvements.
- Mentored junior product team members, fostering skill development and knowledge sharing.
- Drove agile methodologies adoption, improving project efficiency and team collaboration.
- Collaborated with engineering teams on technical feasibility assessments, resulting in realistic scope definition for projects.
- Identified and mitigated risks related to project timelines and deliverables.
- Managed product backlog by evaluating and organizing tasks based on development priorities.
- Cultivated strong relationships with key stakeholders by maintaining open lines of communication and addressing concerns promptly.
- Oversaw entire product deployments from vision and creation to rollout and delivery.
- Optimized product performance by identifying areas for improvement and implementing necessary changes.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Fostered a culture of continuous improvement through regular retrospective meetings with the team.
- Coordinated with software developers to create custom applications and trackers to achieve client goals.
- Translated technical requirements into user stories, bridging gap between development teams and non-technical stakeholders.
Dealer Web Services Analyst
9 Years 2 Months- Streamlined communication between departments to enhance operational efficiency and workflow.
- Mentored junior employees, fostering a culture of continuous improvement within the team.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Devised and implemented processes and procedures to streamline operations.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Developed effective improvement plans in alignment with goals and specifications.
- Led cross-functional teams in strategic planning sessions, aligning efforts with company goals.
- Increased customer satisfaction by analyzing feedback and implementing necessary changes.
- Managed multiple projects simultaneously while adhering to strict deadlines and quality standards.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Collaborated with cross-functional teams to enhance process efficiencies and streamline operations.
Bankruptcy Specialist
10 Years 3 Months- Analyzed bankruptcy filings to ensure compliance with legal and regulatory requirements.
- Developed and implemented process improvements to enhance efficiency in case management.
- Oversaw a diverse caseload, managing competing deadlines and priorities with minimal supervision, ensuring timely and effective case resolutions.
- Increased case resolution efficiency by streamlining bankruptcy review processes and documentation management.
- Developed professional relationships with bankruptcy attorneys, trustees, other legal counsel and bankruptcy court personnel.
- Mentored junior staff on best practices in bankruptcy procedures and documentation standards.
- Optimized internal workflows, implementing organizational systems that streamlined case management procedures.
- Spearheaded training initiatives for new team members, sharing industry insights and best practices to enhance productivity levels.
- Maintained strict adherence to regulatory guidelines, ensuring full compliance with federal and state bankruptcy laws.
Education
High School Diploma
Skills
Project management
Scope definition
Requirements writing
Risk assessment
Risk analysis
Change management
Meeting facilitation
Supplier coordination
Work prioritization
Task management
Time management
Attention to detail
Problem-solving abilities
Team collaboration
Adaptability
Timeline
Risk Project Specialist
Ford Motor Credit Company
10.2024 - CurrentRead More
Credit Bureau Credit Analyst
Ford Motor Credit Company
03.2021 - 09.2024Read More
Collections Product Owner
Ford Motor Credit Company
04.2015 - 09.2021Read More
Dealer Web Services Analyst
Ford Motor Credit Company
06.2006 - 08.2015Read More
Bankruptcy Specialist
Ford Motor Credit Company
02.1996 - 05.2006Read More
Allen Park High School
High School Diploma
Read More