Mech & Robotics Tech II
Cori Shipp
Amazon MQY1
Hermitage,TN
9
years of professional experience
1
Certification
Looking for a work environment that challenges my skills, while encouraging personal and professional development as well helping others reach their individual and collective professional goals.
Work History
Mech & Robotics Tech II
1 Year 10 Months- Directed maintenance efforts on conveyance and robotic equipment, including ABB industrial robotic arms and Amazon Drive System, while supporting equipment reliability.
- Led night-shift robotics support for material handling equipment and Amazon Robotics across departments in building spanning 3.5 million square feet, coordinating repairs, upkeep, and preventative maintenance through internal parts and schematic systems.
- Provided instruction to technicians on Amazon Robotics department workflows and system operation. Applied electrical and mechanical schematic reading skills and Studio5000 program knowledge to support troubleshooting and maintenance tasks.
- Trained teammates on safety procedures, quality checks, and standard work expectations.
Process Guide
10 Months- Achieved consistent high quality and exceeded standards across all roles. Led teams of 25+ Associates, utilizing resources like quality translators and demonstrations to address issues and maintain high-quality work. Delivered quarterly shift reports on Associate performance, identifying cost-driving issues and implementing solutions that established new work standards. Managed inventory discrepancies and addressed conflicts, consistently meeting daily quotas and following workflow standards.
- Guided associates through daily process changes to maintain safety, quality, and productivity standards.
- Trained new team members on scanner usage, workstation flow, and task completion requirements.
- Monitored workflow execution to identify bottlenecks and support timely issue resolution.
Inside Corporate Account Specialist
4 Months- Maintained customer accounts through data entry, daily research, and SAP/Salesforce for accurate information cross-referencing.
- Processed large-scale orders and managed monetary transactions to ensure timely fulfillment.
- Negotiated new contracts and facilitated communication between Regional Director and prospective client.
- Worked with other departments to keep customer information secure and customers happy with our services.
- Facilitated contract negotiations and agreements
- Managed corporate account inquiries, resolving order, pricing, and delivery issues with accuracy.
- Coordinated cross-functional updates between sales, operations, and customer service to maintain account continuity.
- Processed customer requests in CRM and ERP systems, ensuring complete documentation and timely follow-up.
Data Validation Specialist
3 Months- Oversaw data monitoring and validation processes to meet reporting compliance standards. Verified all data as exact and made corrections as necessary to ensure all reports were at 100% accuracy for submission.
- Managed contract documentation for compliance.
- Validated tax documents for accuracy, completeness, and compliance with processing requirements.
- Reviewed extracted data against source returns to identify discrepancies and correct exceptions.
- Applied quality control procedures to ensure consistent document output and reduce rework.
DEXR Scout Ambassador
6 Months- Performed daily testing, monitoring, and handling of Scout robots while managing reports and troubleshooting.
- Obtained NHTSA certification to drive mobile dispenser and transport Scout between locations.
- Performed daily vehicle inspections before and after transport, maintained server operations, and executed data transfer from Scout to server.
- Executed non-disclosure agreement to ensure privacy and security.
- Researched prospect pipelines and identified high-potential candidates aligned with organizational criteria.
- Evaluated profiles and backgrounds to support targeted outreach decisions.
- Coordinated communication between candidates and internal stakeholders to streamline selection flow.
Data Entry Specialist
5 Months- Daily high-volume telephone correspondence for data entry. Partnered with bilingual agents to ensure accurate data input and output. Record entry, reviewal, and transfer while multitasking with clients on call.
- Ensured protection of sensitive information.
- Verified and entered confidential client data into case management systems with consistent accuracy.
- Reviewed source documents for completeness, correcting discrepancies before submission to downstream teams.
- Updated records and account information in CRM platforms to maintain current case status.
Seasonal Sales Associate
5 Months- Executed online orders for customers and audited inventory as needed. Optimized fulfillment process by developing a training-based system that enhanced collaboration across departments, ensuring smooth handoffs and improved customer satisfaction. Developed SOP training documentation and audited order handling errors, providing retraining and coaching. Handled returns, purchases, and payments on accounts, along with other basic customer service tasks.
- Advised customers on product selection, matching solutions to project needs and budget requirements.
- Processed sales transactions accurately using point-of-sale systems and handled returns efficiently.
- Maintained organized sales floor displays, ensuring merchandise availability and clear product signage.
Associate
2 Years- Organized items effectively to maintain high standards of quality. and quantities while preserving quality, pathed into Sort, Stow, Pick & Stage, Resolved safety issues through proactive hazard management strategies. and Re-routes, Damages, Overflow, and Waterspider. Acted as interim ambassador at DNA1, enhancing team collaboration and guidance. with Yubikey; trained team members and reviewed misplaced packages for accuracy.
- Operated scanning equipment to process inbound and outbound inventory accurately.
- Monitored sortation flow to maintain efficient package movement across workstations.
- Inspected items and shipments for quality, damage, and labeling accuracy.
Office Administrative Assistant
8 Months- Managed telephone and email correspondence, organized calendars, and facilitated student interactions to support office operations.
- Facilitated contract negotiations.
- Coordinated calendars, meetings, and travel logistics for faculty and department leadership.
- Managed correspondence, phones, and inbox inquiries with prompt, professional follow-up.
- Maintained confidential records, filing systems, and student or staff documentation.
Education
Bachelor of Science - Liberal Arts
- Dean's List 2017-2021
- Placed into Honors College Recognition
Advanced Diploma - Engineering Career Technical Endorsement
- Studied in conjunction with Engineering Department during Senior year at UAB
- Senior Capstone project for college credits
- Won Second place High School division in State VEX Robotics Competition
- Lead programmer
Skills
Robotic equipment operation
Electrical system assembly
Mechanical design software
Control systems installation
Electrical schematic interpretation
Electrical diagnostics tools
Technical troubleshooting
Equipment performance testing
Predictive maintenance techniques
Industrial safety protocols
Safety compliance
Quality control
Data-driven inventory management
Computer systems management
Technical support interaction
Multitasking
Task prioritization
Time management abilities
Problem-solving abilities
Complex Problem-solving
Analytical thinking
Critical thinking
Team collaboration
Flexibility
Adaptability
Decision-making
Hardware troubleshooting
Data entry
Predictive maintenance techniques
Time management abilities
Adaptability
Certification
Electrical Systems 1 SACA Gold Certified
Electrics Motor Control Systems 1 SACA Gold Certified
Programmable Controller Systems 1 SACA Gold Certified
Programmable Controller Troubleshooting 1 SACA Gold Certified
Pneumatic Systems 1 SACA Gold Certified
Pneumatic Troubleshooting 1 SACA Gold Certified
Mechanical Power Systems 1 SACA Gold Certified
Mechanical Power Systems 2 SACA Gold Certified
Interests
Music composition and theory; playing Harp; playing video games and running as Admin in mid-scale player management in-game; Working on Graphic Projects; Interested in Robotics and how they work; Building computers from scratch and tinkering with electronics and coding
Timeline
Mech & Robotics Tech II
Amazon MQY1
01.2025 - CurrentRead More
Process Guide
Amazon MQY1
03.2024 - 01.2025Read More
Inside Corporate Account Specialist
Philips
06.2022 - 10.2022Read More
Data Validation Specialist
GruntWorx
01.2022 - 04.2022Read More
DEXR Scout Ambassador
AR Corporate
06.2021 - 12.2021Read More
Data Entry Specialist
NAVIENT (TDOH)
01.2021 - 06.2021Read More
Seasonal Sales Associate
Lowe’s #0629
05.2020 - 10.2020Read More
Office Administrative Assistant
TSU Liberal Arts College
09.2018 - 05.2019Read More
Associate
Amazon BNA5 > DNA1
01.2018 - 01.2020Read More
Tennessee State University
Bachelor of Science from Liberal Arts
Read More
G. W. Carver High School
Advanced Diploma from Engineering Career Technical Endorsement
Read More