Cori Wright
Bessemer City
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional people skills.
Overview
15
15
years of professional experience
Work History
Patient Coordinator
Hannon Orthodontics
09.2024 - Current
- Increased efficiency of the front office operations through effective multitasking, attention to detail, and organization skills.
- Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
- Handled sensitive situations with empathy when dealing with distressed patients or those facing serious health challenges.
- Maintained up-to-date knowledge on insurance policies, medical terminology, and clinic protocols in order to provide accurate information and assistance to patients.
Receptionist
Buckeye Fire Eqiupment
11.2011 - 10.2012
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
Customer Service Representative
Buckeye Fire Equipment
07.2010 - 11.2011
- Answered inbound calls, chats and emails to facilitate customer service.
- Set up and activated customer accounts.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Made outbound calls to obtain account information.
Education
General Studies
Bessemer City High School
Bessemer City, NC06.2006
Skills
- Detail-Oriented
- Computer Proficiency
- Positive and Professional
- Multitasking
Education and Training
other
References
- References upon request
Timeline
Patient Coordinator
Hannon Orthodontics
09.2024 - Current
Receptionist
Buckeye Fire Eqiupment
11.2011 - 10.2012
Customer Service Representative
Buckeye Fire Equipment
07.2010 - 11.2011
General Studies
Bessemer City High School
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