Corina Martin

• Developed strong relationships with healthcare providers, fostering effective communication channels to address any concerns related to patient data management or documentation practices.
• Streamlined the release of information process for patients, ensuring timely access to their medical records while maintaining strict confidentiality.
• Provided exceptional customer service when addressing patient inquiries about their medical records or insurance coverage concerns.
• Streamlined workflows by introducing efficient document scanning practices, significantly reducing manual labor requirements.
• Assisted in the development of policies and procedures to maintain HIPAA compliance within the organization.
• Developed a robust filing system for physical records, increasing accessibility and reducing misplaced documents.

*Communicated with supervisor to report progress, discuss issues and seek guidance.

*Kept detailed records of field measurements and data.

*Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.

*Adhered to safety guidelines during all field assignments and HIPPA Certified.

*Collaborated with other field technicians to resolve complex technical issues.

AP Specialist - AR Accounting Representative/Clerk

*Processed daily cash reporting, reconciled accounts and prepared bank deposits.

*Accurately recorded, entered and posted transactions to the system based on documents and reports prepared by others. Scanned and indexed documents to the online system.

*Maintained 48 hr. turnaround time for Service Plan billings while maintaining critical and paid requests as first priority. Worked with clients to reconcile outstanding accounts by consistently following up and tracking progress.

*Developed detailed system notes and AP procedures and trained accounting staff, fostering team knowledge transfer and operational consistency.

*Partnered with vendors on payment discounts to increase our Capital.

*Verified and processed PO's, check maintenance and support invoices for accuracy.

*Processed weekly direct deposit reimbursements and check runs.

*Optimized vendor partnerships by negotiating payment terms and implementing structured copier lease schedule, enhancing capital efficiency.

*Assisted manager with various projects including month-end ledger entries.

*Maintained a high level of confidentiality and professionalism when handling sensitive financial information, promoting trust among clients and colleagues.

* Organized work flow to maintain accurate records of financial transactions utilizing Excel and accounting software to create detailed reports.

*Addressed and resolved complex and unexpected variances.

*Prepared material orders to complete projects on time and within budget.

* Contributed to overall workflow of projects without compromising quality of work.

* Worked on the signature binding line with complex issues and providing exceptional service at all times.

*Established strong relationships with key managers and facilitating effective communication across departments and teams to promote workflow consistent with deadlines.