Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Cori Klimaszewski

Lake City,FL

Summary

Skilled Deli Manager highly effective at training, team leadership and customer service. Enthusiastic about increasing business and maximizing customer satisfaction. Prepared for a new position with additional responsibility and the chance to grow as a retail professional.

Overview

13
13
years of professional experience
1996
1996
years of post-secondary education

Work History

Deli Manager

Winn Dixie Supermarket
Lake City, FL
05.2022 - Current
  • Managed daily operations of deli department ensuring high-quality food preparation.
  • Supervised team members to maintain efficient workflow and customer service standards.
  • Trained staff on food safety protocols and proper equipment usage in deli area.
  • Developed weekly schedules for deli staff to optimize coverage and productivity.
  • Ensured compliance with health regulations during food handling and storage processes.
  • Assisted customers with product selections, providing knowledgeable recommendations and support.
  • Maintained cleanliness and organization of the deli space to enhance shopping experience.
  • Trained new employees on proper food handling techniques and safety regulations.
  • Ordered necessary deli supplies to maintain stock levels.
  • Monitored daily sales reports to maximize profitability.
  • Supervised deli staff to ensure efficient customer service.
  • Ensured cleanliness and sanitation of deli area, equipment, and supplies.
  • Resolved customer complaints in a professional manner.
  • Managed daily operations of the deli including staffing, scheduling, merchandising.
  • Addressed employee performance issues promptly while also providing feedback and coaching as needed.
  • Priced and ordered food products, kitchen equipment, and food service supplies.
  • Reduced food waste by overseeing and planning ingredients, anticipated customers, and popularity of items.
  • Developed weekly schedules for deli staff to ensure adequate coverage during peak hours.
  • Conducted regular inspections of all refrigeration units to ensure temperature compliance with health codes.
  • Created promotional displays to attract customers to the deli section.
  • Reviewed invoices from vendors for accuracy prior to payment processing.
  • Reduced costs by controlling portion sizes and eliminating all types of waste.
  • Maximized customer satisfaction scores by training employees well and implementing strong customer relations standards.
  • Analyzed data from customer surveys to identify areas for improvement in service or product selection.
  • Collaborated with other departments within the store to ensure smooth operations.
  • Enforced company policies and procedures while maintaining a positive work environment.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Monitored temperatures of prepared food and cold-storage areas.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Used proper cleaning supplies and methods to disinfect counters where raw meat, poultry, fish and eggs had been prepared.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Explained goals and expectations required of trainees.
  • Prepared variety of foods according to exact instructions and recipe specifications.
  • Cleaned and sanitized kitchen equipment, utensils and work stations.

Restaurant Manager

Simmer Down Restaurant
Lake Butler, Florida
07.2018 - 12.2021
  • Supervised daily restaurant operations and staff performance.
  • Managed inventory levels and ordered supplies as needed.
  • Trained new employees on service standards and procedures.
  • Developed weekly staff schedules to ensure adequate coverage.
  • Maintained cleanliness and organization of dining areas and kitchen.
  • Resolved customer complaints with effective problem-solving techniques.
  • Implemented health and safety regulations throughout the restaurant.
  • Collaborated with kitchen staff to enhance menu offerings and presentation.
  • Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Supervised and trained staff in customer service, food handling, and safety protocols.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Maintained detailed records of sales transactions and daily shift reports.
  • Oversaw the recruitment, hiring, onboarding, training, scheduling and evaluation of employees.
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Coached team members on food safety and sanitation processes, customer service, menu education and up-selling techniques to drive revenue.
  • Ordered supplies from vendors as needed while staying within budget guidelines.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Assisted with kitchen preparation during peak times as needed.
  • Optimized profits by controlling food, beverage and labor costs.
  • Adhered to all health department regulations regarding food storage and preparation.
  • Inspected dining room area regularly for cleanliness and adherence to safety standards.
  • Counseled and disciplined staff to address issues promptly and provide constructive feedback.
  • Managed accounts payable, accounts receivable and payroll.
  • Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Updated computer systems with new pricing and daily food specials.
  • Established policies for cash handling procedures to maximize security measures.
  • Resolved conflicts among employees in an effective manner.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Explained goals and expectations required of trainees.

Bar Manager

Players Club
Lake City, Florida
08.2012 - 05.2018
  • Managed daily bar operations and staff scheduling.
  • Trained bartenders on drink preparation and customer service standards.
  • Developed and maintained inventory control processes for bar supplies.
  • Oversaw compliance with health and safety regulations in bar area.
  • Created seasonal drink menus to enhance customer experience.
  • Coordinated special events and promotions to increase bar traffic.
  • Resolved customer inquiries and conflicts to ensure satisfaction.
  • Collaborated with kitchen staff for seamless service during peak hours.
  • Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
  • Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
  • Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
  • Maintained detailed inventory of bar supplies and stocked work areas.
  • Developed drink recipes and menus to meet customer preferences while optimizing profitability.
  • Monitored patron alcohol consumption to encourage safety.
  • Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
  • Increased revenue by promoting additional products and assisting with beverage menu.
  • Reorganized bar stations to streamline service flow.
  • Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
  • Reviewed monthly sales reports to identify areas of improvement and growth opportunities.
  • Monitored cash intake to reduce discrepancies.
  • Poured wine, beer, and cocktails for patrons.
  • Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
  • Created signature beverages to increase revenue and patron loyalty.
  • Restocked beer and liquor regularly and after special events.
  • Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
  • Created promotional materials such as flyers or posters to advertise specials or upcoming events.
  • Recommended food and drinks to patrons based on preference, pairings, and special promotions.
  • Assisted in developing menus featuring seasonal ingredients from local suppliers.
  • Trained new employees to perform duties.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Delegated work to staff, setting priorities and goals.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Explained goals and expectations required of trainees.

Education

Flushing High School
Flushing, MI

Skills

  • Food safety
  • Inventory management
  • Staff training
  • Customer service
  • Quality control
  • Scheduling
  • Team leadership
  • Cost control
  • Complaint resolution
  • Marketing strategies
  • Problem solving
  • Effective communication
  • Attention to detail
  • Time management
  • Cleaning & sanitation
  • Catering support
  • Merchandise replenishment
  • Product rotation
  • Merchandising strategies
  • Food safety compliance
  • Promotional sales
  • Task delegation
  • Display upkeep
  • Team direction
  • Customer complaint handling
  • Waste reduction
  • Scale calibration
  • Sanitation standards
  • Sales promotion
  • Deli product packaging
  • Menu planning
  • Point-of-sale system
  • Production and time sequencing
  • Decision-making
  • Team building
  • Goal setting

Accomplishments

  • I have received a perfect score and the title of champion on the last 3 audits
  • I am #4 in the company for the deli, sales, shrink, stp
  • Received employee of the month in the first 2 months

Timeline

Deli Manager

Winn Dixie Supermarket
05.2022 - Current

Restaurant Manager

Simmer Down Restaurant
07.2018 - 12.2021

Bar Manager

Players Club
08.2012 - 05.2018

Flushing High School

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Cori Klimaszewski