Corie Butler
Parkville,MD
Summary
Hardworking Server who thrives under pressure and goes above and beyond to create unforgettable guest experiences. Maintains a positive attitude and a great sense of humor during peak hours.
Overview
16
16
years of professional experience
Work History
Cashier Manager
Stokos
Towson, MD
02.2011 - Current
- Answer customer telephone calls promptly and in an appropriate manner.
- Receive and process customer payments.
- Guide guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Address diner complaints with kitchen staff and serve replacement menu items promptly.
- Maintain clean dining room, lobby and service areas at all times.
- Stock and replenish beverages and condiments in the dining room.
- Train new sales associates.
- Work extra shifts during busy periods.
Server
Bel-Loc Diner
Towson, Maryland
09.2012 - 12.2016
- Consistently provided professional, friendly and engaging service.
- Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
- Relayed orders to the kitchen by quickly and accurately recording guest selections and keying them into the register.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Resolved guest complaints quickly and efficiently.
- Verified cash drawer against the day’s receipts.
- Assisted co-workers whenever possible.
Server/Hostess
Egyptian Pizza
Baltimore, MD
08.2009 - 11.2011
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Continually monitored dining rooms for seating availability, service, safety and well-being of guests.
- Carefully pulled out guest chairs, placed menus in front of guests and recorded accurate drink orders.
- Maintained complete knowledge of restaurant menu, including daily specials.
- Assisted with guest inquiries, take-out orders and restaurant cleanliness.
- Relayed orders to bar and kitchen by quickly and accurately recording guest selections and keying them into the register.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Quickly set up and cleared tables and stocked all service stations.
Education
Associate of Arts - NURSING
Baltimore City Community College
Baltimore, MDHigh School Diploma -
LOCH RAVEN HIGH SCHOOL
Towson, MD2004
Skills
- Accurate money handling
- POS systems knowledge
- Upselling techniques
- Thrives in fast-paced environment
- High energy
- Friendly demeanor
- Quick problem solver
- Committed team player
Timeline
Server
Bel-Loc Diner
09.2012 - 12.2016
Cashier Manager
Stokos
02.2011 - Current
Server/Hostess
Egyptian Pizza
08.2009 - 11.2011
Associate of Arts - NURSING
Baltimore City Community College
High School Diploma -
LOCH RAVEN HIGH SCHOOL
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