Summary
Overview
Work History
Education
Skills
References
Communication Skills
Timeline
Generic

CORIE FAITH FIELDS

CLARKSON,KY

Summary

Detail-oriented professional with a strong background in financial services. Skilled in developing training materials and enhancing client relations. Committed to fostering collaboration to drive customer satisfaction and efficient operations.

Overview

7
7
years of professional experience

Work History

Financial Relationship Corrdinator

Farm Credit Mid-America
06.2022 - Current
  • Coordinated client communications and scheduled meetings for effective relationship management.
  • Assisted clients in navigating loan processes and provided necessary documentation support.
  • Collaborated with internal teams to streamline processes and improve customer satisfaction.
  • Responded promptly to customer inquiries regarding product features or services offered.
  • Developed training materials that emphasized best practices in client relations management.
  • Provided superior customer service to ensure satisfaction with products and services.
  • Negotiated contracts with vendors while adhering to budget constraints.

Customer Service Specialist

German American Bank
12.2019 - 06.2022
  • Provided exceptional customer service in banking operations and account management.
  • Resolved customer inquiries through phone, email, and in-person communication.
  • Assisted customers with account openings, transactions, and product inquiries.
  • Educated customers on banking products, services, and digital tools available.
  • Maintained accurate records of customer interactions and transactions in systems.
  • Trained new staff on customer service protocols and best practices in banking.

Licensed Insurance Agent

Carter Harrell State Farm
06.2018 - 12.2019
  • Identified opportunities for cross-selling additional policies or services to existing customers.
  • Assisted clients in selecting appropriate insurance coverage options.
  • Educated customers on policy details and benefits.
  • Processed claims efficiently while ensuring compliance with company standards.
  • Conducted regular policy reviews to identify coverage gaps and recommend updates.

Education

Bachelor in Interdisiplinary Studies - Humanities

WESTERN KENTUCKY UNIVERSITY
BOWLING GREEN, KY
05.2025

High School -

GRAYSON COUNTY HIGH SCHOOL
LEITCHFIELD, KY
05.2018

Skills

  • Customer service
  • Relationship management
  • Effective communication
  • Conflict resolution
  • Training development
  • Process improvement

References

  • ALYSON YOUNG, MANAGER AT FARM CREDIT MID AMERICA, 812-275-2553
  • PAIGE JONES, CO-WORKER AT FARM CREDIT MID AMERICA, 270-402-7129
  • JACKIE MILES, 270-735-7575
  • VALERIE SAVAGE, SUPERVISOR AT GERMAN AMERICAN BANK, 270-791-8801
  • MORGAN DECKARD, CO-WORKER AT GERMAN AMERICAN BANK, 270-590-2040
  • TINA ROSSER, MANAGER AT GERMAN AMERICAN BANK, 270-528-6782

Communication Skills

Professional Summary

I am a personable and results-driven professional with strong organizational and service skills. I excel both independently and as a collaborative team member. My proactive work ethic, combined with a meticulous attention to detail and articulate communication skills, enables me to provide exceptional service. I am adept at managing multiple responsibilities in a fast-paced environment. I am confident in my ability to collaborate effectively with the Market Research team and other departments while networking with market participants to ensure the most current data is available.

Timeline

Financial Relationship Corrdinator

Farm Credit Mid-America
06.2022 - Current

Customer Service Specialist

German American Bank
12.2019 - 06.2022

Licensed Insurance Agent

Carter Harrell State Farm
06.2018 - 12.2019

Bachelor in Interdisiplinary Studies - Humanities

WESTERN KENTUCKY UNIVERSITY

High School -

GRAYSON COUNTY HIGH SCHOOL

Similar Profiles

CREATE PROFILE