Corie Hayes
Memphis,TN
Summary
Professional administrative specialist ready to enhance operational efficiency and client satisfaction. Proven track record in managing schedules, organizing digital files, and handling customer inquiries with precision. Known for collaboration, reliability, and flexibility in dynamic environments, with expertise in time management and communication.
Overview
10
10
years of professional experience
Work History
Hybrid Outreach Specialist/ Retinal Imaging Tech
Retina Labs
11.2023 - Current
- Acted as first point of contact and set appointments for prospective clients.
- Increased schedule adherence through consistent monitoring and real-time adjustments as needed.
- Enhanced team communication by scheduling regular meetings, preparing agendas, and taking detailed minutes.
- Provided exceptional support to project leads through daily communication, follow-up on action items, and proactive problem solving.
- Arranged travel, tracked expenses and completed monthly report.
- Ensured consistent application of company policies, procedures, templates, tools throughout each stage of the project lifecycle.
- Enhanced patient experience by providing efficient and accurate imaging services.
- Participated in outreach events to educate the community about the importance of diagnostic imaging for early detection and prevention of various health conditions.
- Facilitated positive in home care experience for patients by establishing rapport and applying interpersonal skills to reduce anxiety and promote cooperation.
- Conducted comprehensive data analysis to support strategic planning, leading to more informed decision-making.
Search Consultant
Gpac
03.2022 - 11.2022
- Contract negotiations for recruitment help, creating detailed synopsis of company needs, marketing positions, video/phone interviews to qualify candidates
- Increased market presence through targeted outreach efforts, generating valuable leads for future business opportunities.
- Streamlined recruitment processes for increased efficiency and optimized workflow within the team.
- Established a strong professional network within various industries to facilitate access to highly qualified candidates.
- Maintained detailed records of all search activities for easy retrieval during audits or internal reviews.
- Provided exceptional candidate experience throughout the recruitment process, maintaining consistent communication and transparency.
- Managed multiple requisitions simultaneously while maintaining attention to detail and excellent organizational skills.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
- Established a strong employer brand presence online through engaging content creation on various platforms like LinkedIn or Glassdoor.
- Streamlined recruitment processes by implementing effective applicant tracking systems and organizational tools for increased efficiency.
- Partnered with HR teams to develop attractive compensation packages for new hires, ensuring competitiveness within the market.
- Enhanced client relationships by providing exceptional support during the contract negotiation process.
- Followed established procedures to enter and process data correctly.
Clinical Management/Lead Dental Assistant
Heartland Dental
09.2021 - 03.2022
- Reviewed all clinical notation for details and encounter accuracy
- Explained treatment procedures and instructed patients on home care guidelines.
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Mentored junior dental assistants, sharing valuable knowledge to strengthen the overall quality of the team''s performance.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Prepared and charted data and metrics for detailed status reports.
- Reduced wait times by effectively managing exam room turnover between appointments, minimizing downtime for both staff members and patients alike.
- Fostered strong relationships with patients by providing exceptional customer service during interactions both in-person and via phone or email correspondence.
- Maintained a high level of confidentiality while handling sensitive information related to medical or financial issues within the organization.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Assisted dentists in various procedures, ensuring accurate treatment delivery and high-quality patient care.
- Improved claims processing efficiency by meticulously reviewing and validating each claim for accuracy and completeness.
Lead Dental Assistant
Southern Dental Implant Center
04.2020 - 08.2021
- Completed all Medicare/ Medicaid Notations with accuracy, filled medical claims for Medicare/ Medicaid, Consulted with patient prior/post procedures for proper home care
- Drew blood for grafting, placed IV lines for sedation under doctor supervision
- Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
- Explained treatment procedures and instructed patients on home care guidelines.
- Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
- Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
- Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Ensured accurate record keeping through meticulous data entry and database management.
- Streamlined data entry tasks for improved accuracy and reduced processing times.
Lead Registered Dental Assistant
Dove Family Dentistry
09.2018 - 04.2020
- Verified insurance, filed claims daily, worked end of month reports, led clinical team, assisted in clinical patient procedures
General Assistant
Complete Dental Care
02.2018 - 09.2018
- OS, Orthodontics, Prosthetics, Endodontic, general assistant
Dental Assistant
Aspen Dental
04.2015 - 02.2018
- Owensboro, KY – Jackson, TN
Education
Medical Billing And Coding
Penn Foster Career School
Scranton, PA06-2023
Expanded Function Dental Assistant
The Medical Institute of Kentucky
Bowling Green, KY10-2015
Skills
- Data Annotation(Document Preparation/ Note Taking)
- Scheduling and calendar management
- Compiling Breakdowns of Revenue/ Expense Tracking
- Social media and digital marketing
- Phone/Video Interviews
- Contract negotiation
- Customer Relationship Management (CRM)
- Outreach processes
- Microsoft Office/ Excel
- Travel Planning and Arrangements
- File Organization
- Online Marketing/ Media Relations
- Customer Service
- Taking collections
- Typing 50 WPM with accuracy
- Insurance Verification and Filing
Certification
- CPCS( Certified Provider Credentialing Specialist)
- Registered Dental Assistant
- Radiology
- Phlebotomy
- HIPPA
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteImportant To Me
Work-life balanceFlexible work hoursPaid time offHealthcare benefitsTimeline
Hybrid Outreach Specialist/ Retinal Imaging Tech
Retina Labs
11.2023 - Current
Search Consultant
Gpac
03.2022 - 11.2022
Clinical Management/Lead Dental Assistant
Heartland Dental
09.2021 - 03.2022
Lead Dental Assistant
Southern Dental Implant Center
04.2020 - 08.2021
Lead Registered Dental Assistant
Dove Family Dentistry
09.2018 - 04.2020
General Assistant
Complete Dental Care
02.2018 - 09.2018
Dental Assistant
Aspen Dental
04.2015 - 02.2018
Medical Billing And Coding
Penn Foster Career School
Expanded Function Dental Assistant
The Medical Institute of Kentucky
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