Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Corie Lindsay

Respiratory Therapy Student
Camarillo,CA

Summary

Versatile with exceptional communication and multi-tasking ability. Proven success providing high-quality customer service in fast-paced, high-stress environments.

Overview

2
2
years of post-secondary education
7
7
years of professional experience

Work History

Server

Bandit's Grill & Bar
Thousand Oaks, California
01.2016 - 08.2020
  • Taught servers to memorize menu ingredients and provide information on preparation methods.
  • Provided continuous evaluation and feedback to server employees.
  • Observed participants and provided corrective measures for skill improvement.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Greeted and maintained relationships with regular customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Prepared beverages and filled food orders for customers.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Bussed and reset tables, working efficiently to keep dining room and work areas clean.

Hostess

Chester's Asia Restaurant
Camarillo, California
04.2015 - 01.2016
  • Answered customer questions about hours, seating and various other information.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Informed servers of newly seated parties for speedy service.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Server

Justine's Cafe
Westlake Village, CA
09.2014 - 08.2015
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables, working efficiently to keep dining room and work areas clean.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Prepared beverages and filled food orders for customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Greeted and maintained relationships with regular customers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Cashier

Target
Camarillo, California
12.2013 - 09.2014
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
  • Assisted customers by answering questions and fulfilling requests.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Mentored new team members on POS system operation, customer service strategies and sales goals.
  • Operated cash register to record all transactions accurately and efficiently.
  • Increased sales by offering advice on purchases and promoting additional products.

Education

High School Diploma -

Adolfo Camarillo High School
Camarillo

No Degree - General Education

Moorpark College
Moorpark, CA

Associate of Science - Respiratory Therapy Program

Simi Institute For Career's & Education
Simi Valley
06.2019 - Current

Skills

Memorization

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Additional Information

400+ volunteer hours combined at West Hills and St. John's hospitals during the pandemic.

BLS, ACLS, & PALS certified.

Timeline

Associate of Science - Respiratory Therapy Program

Simi Institute For Career's & Education
06.2019 - Current

Server

Bandit's Grill & Bar
01.2016 - 08.2020

Hostess

Chester's Asia Restaurant
04.2015 - 01.2016

Server

Justine's Cafe
09.2014 - 08.2015

Cashier

Target
12.2013 - 09.2014

No Degree - General Education

Moorpark College

High School Diploma -

Adolfo Camarillo High School

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Corie LindsayRespiratory Therapy Student