Corie Jo Jackson

Property Portfolio Oversight:

• Provide strategic guidance and support to property managers and teams within your designated region.
• Monitor the performance of each property, ensuring that they meet or exceed financial and operational targets.

Financial Management:

• Assist in the development of property budgets and financial forecasts.
• Review financial reports for each property, identify trends, and implement strategies to optimize financial performance.
• Collaborate with property managers to ensure rent collection and expense management are in line with budgetary goals.

Tenant and Resident Relations:

• Foster positive tenant relations by addressing escalated tenant issues and concerns.
• Ensure property managers maintain high standards of customer service and resident satisfaction.
• Oversee property inspections to ensure compliance with property maintenance standards.

Marketing and Leasing Support:

• Collaborate with marketing teams to develop and execute marketing strategies to attract and retain tenants.
• Support property managers in lease negotiations and tenant screening processes as needed.
• Identify opportunities to improve property curb appeal and marketability.

Vendor and Contractor Management:

• Evaluate vendor and contractor performance, negotiate contracts, and ensure service quality and cost-effectiveness.
• Oversee maintenance and repair projects to ensure timely completion and quality workmanship.

Compliance and Reporting:

• Stay informed about local and state property management regulations and ensure properties adhere to all relevant laws.
• Prepare and submit regular reports to corporate headquarters or property owners, summarizing property performance.

Team Leadership and Development:

• Recruit, train, and mentor property managers and property management staff within your region.
• Conduct performance evaluations and provide ongoing coaching and development opportunities.

Tenant Relations:

• Facilitate tenant move-ins and move-outs.
• Respond promptly to tenant inquiries, requests, and concerns.
• Enforce lease agreements and policies.

Property Maintenance:

• Conduct regular property inspections.
• Coordinate repairs and maintenance, ensuring timely completion.
• Maintain common areas and landscaping.

Rent Management:

• Collect rent and process payments.
• Address rent-related issues, such as late payments or arrears.

Leasing and Vacancy Management:

• Advertise vacancies and show available units to prospective tenants.
• Screen and select suitable tenants.
• Prepare and execute lease agreements.

Financial Management:

• Monitor and control property expenses.
• Keep accurate financial records.

Security:

• Implement security measures to protect the property and residents.
• Address security concerns promptly.

Building:

• Foster a sense of community among residents.
• Organize and promote resident events and activities.

Emergency Response:

• Be available for after-hours emergencies or urgent property issues.
• Coordinate responses to property emergencies.

Property Upkeep:

• Ensure the property is well-maintained and presentable.
• Oversee cleaning and maintenance schedules.

Customer Service:

• Provide exceptional customer service by addressing inquiries, concerns, and sales inquiries.
• Resolve escalated customer issues and complaints effectively.

Sales and Revenue Generation:

• Set sales targets and quotas for the store.
• Train and motivate sales representatives to meet and exceed sales goals.
• Monitor and analyze sales performance, making adjustments as needed to achieve targets.

Inventory Management:

• Maintain accurate inventory records and ensure product availability.
• Manage inventory levels, including restocking and inventory audits.

Team Leadership and Development:

• Recruit, hire, train, and supervise store staff.
• Conduct regular performance evaluations and provide coaching and development opportunities.
• Foster a positive and productive work environment.

Visual Merchandising:

• Oversee store layout and visual merchandising to enhance product presentation and customer experience.
• Implement AT&T's merchandising standards.

Store Operations:

• Ensure the store operates efficiently by managing schedules, employee shifts, and store opening/closing procedures.
• Monitor and manage store expenses within budget constraints.

Compliance and Reporting:

• Ensure the store complies with AT&T policies, procedures, and regulatory requirements.
• Prepare and submit regular reports to upper management on store performance.

Product Knowledge:

• Stay up-to-date on AT&T's product and service offerings.
• Train staff on the features and benefits of AT&T products and services.

Security and Loss Prevention:

• Implement security measures to protect store assets and prevent theft.
• Handle loss prevention measures, including inventory shrinkage.

Marketing and Promotions:

• Execute marketing campaigns and promotions in coordination with AT&T corporate marketing.
• Promote AT&T products and services to drive customer engagement.

Technology Integration:

• Ensure that store technology, including point-of-sale systems, is functioning correctly.
• Train employees on using technology effectively.

Community Engagement:

• Represent AT&T in the local community and participate in community events.
• Build relationships with local organizations and businesses.