Corina Bailey
Medford,OR
Summary
Hardworking professional with exceptional talents in fulfillment, communication and skill. Energetic with experience working in a solitary role or as part of fast-paced team. Honest and punctual employee. Trained in POS systems. Known for maintaining speed, accuracy Along with being well-organized. Offering several years of experience in customer service and great salesmanship. Team player dedicated to adhering to strict service standards. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Clerical
B&D Gutters
03.2005 - 12.2010
- Implemented a more efficient filing system for financial documents, improving accessibility and organization.
- Coordinated and scheduled meetings and appointments.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
Gutter Installer
B&D Gutters
03.2005 - 12.2010
- Improved gutter system efficiency by accurately measuring, cutting, and installing materials.
- Enhanced client satisfaction by providing timely and high-quality gutter installation services.
- Increased project completion rates with diligent work ethic and attention to detail in gutter installations.
- Ensured proper water flow and drainage by routinely maintaining and repairing gutter systems.
- Provided excellent customer service, addressing client concerns, and ensuring their complete satisfaction with the finished product.
Waitress
Darden Restaurants, Olive Garden
Medford, OR
01.2003 - 10.2023
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Complied with all company policies regarding uniform standards, punctuality, and professionalism.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Assisted in training new waitstaff, sharing best practices and improving overall team performance.
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
TOGO Specialist
Darden Restaurants, Olive Garden
Medford, OR
01.2003 - 10.2023
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Prepared restaurant delivery side station by assembling and arranging plastic takeout bags, boxes, condiments and utensils.
- Utilized POS system to receive and process food and beverage orders.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
Assembly Line Packer
Harry and David
Medford, OR
10.2023 - 01.2024
- Packaged fragile items with cushioning material.
- Sealed containers and packages with glue, tape or other materials.
- Inspected items for defects and damage.
- Placed items into bags, boxes or other containers.
- Assembled boxes, cartons and containers to package items.
Service Deli Clerk/Deli Department Manager
Albertsons
Central Point, OR
04.1997 - 11.2002
- Managed inventory levels for optimal freshness and product availability, reducing waste and spoilage.
- Implemented efficient scheduling practices, ensuring adequate staffing during peak hours while controlling labor costs.
- Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.
- Oversaw ordering processes for supplies and products, maintaining appropriate stock levels to meet anticipated demand while minimizing overstock situations.
- Trained new employees on proper food handling techniques, safety procedures, and exceptional customer service standards.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Car Rental Agent
Vi Zollar. Hertz Car Rentals
Medford, OR
08.1997 - 01.1998
- Enhanced customer satisfaction by providing timely and efficient transportation to their desired destinations.
- Remained calm and poised in emergent situations.
- Coordinated with maintenance staff to schedule regular service appointments for the fleet, contributing to a well-maintained inventory of rental vehicles at all times.
- Adhered to all company guidelines and procedures in handling financial transactions, such as collecting payments or processing rental agreements, ensuring accurate record-keeping and minimizing potential disputes.
- Provided exceptional customer service by addressing client inquiries and concerns promptly and professionally.
Education
High School Diploma -
Crater High School
Central Point, OR06.1988
Skills
- Clear Communication
- Critical Thinking
- Attention to detail
- Time management
- Telephone Etiquette
- Multitasking Abilities
- Positive Attitude
- Strong Work Ethic
- Customer Relations
- Flexible and Adaptable
Certification
Current OLCC
Current Food handlers card
Timeline
Assembly Line Packer
Harry and David
10.2023 - 01.2024
Clerical
B&D Gutters
03.2005 - 12.2010
Gutter Installer
B&D Gutters
03.2005 - 12.2010
Waitress
Darden Restaurants, Olive Garden
01.2003 - 10.2023
TOGO Specialist
Darden Restaurants, Olive Garden
01.2003 - 10.2023
Car Rental Agent
Vi Zollar. Hertz Car Rentals
08.1997 - 01.1998
Service Deli Clerk/Deli Department Manager
Albertsons
04.1997 - 11.2002
High School Diploma -
Crater High School